Quality Inn & Suites Germantown
7787 Wolf River Blvd.
Germantown, TN 38138, US
Germantown, TN 38138, US
Quality Inn & Suites Germantown welcomes pets at their pet-friendly accommodation. Pet fee is USD $25 per pet, per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 70 lbs. *No pet weight limit. Dogs may be left unattended in room. Dog potty area on property.
About This Property
The Comfort Inn & Suites hotel is located in a quiet suburban setting, with easy access to Interstate 40 and Interstate 240. This Germantown, TN hotel is convenient to the Memphis area and local venues, including Agricenter International, one of the world's largest urban farm and research test facilities, and the Agricenter Show Place Arena. Additional points of interest include Beale Street, Memphis International Airport and University of Memphis. The area is host to several seasonal events and festivals. Germantown, Tennessee is famous for the Germantown Charity Horse Show. Visitors will enjoy browsing a wide variety of specialty shops at Wolfchase Galleria mall, less than seven miles away. There are several restaurants located in the surrounding area; many are within walking distance of the hotel. Guests are invited to take advantage of full-service features and amenities, including free high-speed Internet access, free local calls, free weekday newspaper and free coffee in the lobby. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more. This Germantown, TN hotel also has an indoor heated pool. Guests can enjoy the manager's reception with popcorn and cookies. Business travelers can appreciate the convenience of an on-site business center, voice mail and competitive corporate rates. All spacious guest rooms feature irons, ironing boards, coffee makers, hair dryers and cable television. In addition to standard amenities, some rooms have whirlpool bathtubs, microwaves and refrigerators. Two-room suites are available. This is a pet-friendly hotel. Valet cleaning services are provided for guest convenience.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Access To Health Care Professionals
- Accessible Parking
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bicycle Rental (charges May Apply)
- Blackout Curtains
- Cashless Payment Available
- Cleaning Products Available
- Contactless Check-in/out
- Daily Disinfection
- Delivered Food Is Securely Covered
- Designated Smoking Area
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Free WiFi
- Golf Course
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Can Opt-out Of Daily Cleaning Service
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Internet Services
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Property
- Non-smoking Throughout
- On-site Parking
- Parking
- Parking On Site
- Pets Allowed (charges May Apply)
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Physical/social Distancing Guidelines
- Private Parking
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sun Loungers Or Beach Chairs
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Bad
Review
Exceptional
Review
Exceptional
Review
Good
Review
Very good
Review
I will be back soon...
Positives:
Convenient to work
Negatives:
The room was filthy. Floor was beyond disgusting, mold in bathroom, water did not drain while showering, weed odor prominent.
Review
I just needed a shower...
Positives:
Breakfast was decent and in order
Negatives:
The rooms were drab and there was mode
Review
Kid enjoyed pool
Review
Good
Positives:
Location was convenient for my needs.
Negatives:
The roaches and ants in the room, the cheap air freshener used by the cleaning staff. It was so strong my head was stuffy, and my eyes watered for the entire visit. The staff couldn’t offer any help except to tell me to open my window. Temperatures this past weekend were in the 40s at night. The first room they gave me reeked of cigarette smoke. The second room they gave me wasn’t made up yet, it wasn’t ready, there weren’t even sheets on the bed. I stayed in the third room, in spite of the smell from the air freshener because they told me that’s what the cleaning staff uses in all the rooms. The front desk made no apologies for any of this. While their English was grammatically correct, their Middle Eastern accents were so heavy they were very difficult to understand. Breakfast?, a cheap effort, and I’m guessing they were probably some health code violations also. Most of the hallways smelled like cigarette smoke and/or pot smoke, in spite of signs posted everywhere that it was a no smoking hotel. And they charged my debit card for the full stay when I checked in. I’ve never experienced that before and didn’t appreciate it at all. I didn’t notice it until the day I was getting ready to leave. I’m about to leave my review on Yelp so others don’t have to suffer. Every single time I went to the front desk there was someone else there complaining about something to do with their room. This place is awful and the staff seemed clueless about how irritated and disappointed their guests were.
Review
It sucked so bad I’ll...
Positives:
Breakfast was good o had a room on the end .
Negatives:
People upstairs wss loud and couldn't sleep the room needled updates and the bathroom was small. I couldn't get housekeeping unless I came down to the front desk early.
Review
Pleasant stay easy check on
Positives:
Location
Negatives:
There were roaches in the room.
Review
Bad
Positives:
The location
Negatives:
The vanity sink leaked horribly and there was no hot water to it. The kitchen area faucet sprayed water everywhere, the door to the bedroom areas did not close all the way because it was crooked which was important to us due to having two dogs that needed to be separated, the whole reason for booking a king suite. I asked for the linens to be changed the morning of the third day which was not done when we got back late that day. Breakfast choices were toast, waffles, cereal, instant oatmeal, or refrigerated packaged boiled eggs
Review
Will not stay there again
Positives:
Nothing
Negatives:
I booked this hotel for a wedding guest and thought it was nice because of the location but the guest read the reviews and they were all bad, even recent ones and she did not want to stay there. There was even a recent review about roaches. She wanted a different hotel but when I called to cancel, they told me that I would loose my money because it was a non refundable room. I tried to explain that we were only canceling because of the bad reviews however, the hotel and booking.com were no help and I have been booking with booking.com for years. I AM EXTREMELY DISAPPOINTED. It was my wedding and I lost almost $300. EXTREMELY DISAPPOINTED and booking.com showed me that they only care about the money and NOT the customer.
Review
EXTREMELY DISAPPOINTED IN THE HOTEL...
Positives:
Very Friendly staff
Negatives:
N a
Review
Clean place friendly service
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