Sonesta Simply Suites Knoxville
10206 Parkside Drive
Knoxville, TN 37922, US
Knoxville, TN 37922, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
This all-suite hotel, at the intersection of Interstates 40 and 75, is 8 minutes from Dead Horse Lake Golf Course. The hotel features a gym and suites with fully equipped kitchens. Suites at the Sonesta Simply Suites Knoxville come with cable TVs and free wired internet access. Each suite has a dining area and living room. Guests at the Sonesta Simply Suites Knoxville can work in the business center or use the laundry facilities. The hotel has an outside patio for guests, including barbecue facilities and a gazebo. TheSonesta Simply Suites Knoxville is just 15 miles from downtown Knoxville attractions, such as the Knoxville Convention Center and the University of Tennessee.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Car Hire
- Cashless Payment Available
- Contactless Check-in/check-out
- Daily Housekeeping
- Designated Smoking Area
- Dry Cleaning
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Key Access
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Street Parking
- Tour Desk
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- WiFi
Recent Reviews
Negatives:
Not cleaned well
Positives:
Location easy to get to. It didn't smell but it looked smelly.
Negatives:
Toilet was broken. Room had cracked plaster. Carpet was dingy, stained, dirty looking. Didn't want to be on bear feet at all. I will have to pay for better or not go next trip. No breakfast or hot coffee.
Positives:
It was clean. Good location. Pleasant stafff.
Negatives:
No bad comments
Positives:
Clean, spacious, full-size fridge/freezer
Negatives:
nothing
Review
This guest did not leave comments about this hotel.
Positives:
Rude staff
Negatives:
I will never go back!
Review
Perfect
Review
Perfect
Review
Perfect
Positives:
Check in was fine.
Negatives:
The building was old, the room had marks on the walls, carpet torn, basically rundown. We had to ask for towels.
Review
Not what we expected
Review
Very good
Positives:
The staff was friendly and welcoming. When we had an issue with our room it was quickly handled and the staff agreed to refund us our paid amount. Aside from that, the hotel is in a good area, close to lots of shopping and food, and close to the UTK campus, had it even been remotely clean, we would have stayed here multiple times to visit our daughter.
Negatives:
We are non smokers and prefer to stay in rooms that do not allow pets so our review is somewhat based on those factors. The halls are pretty dimly lit and as we walked to the elevator, we noticed gym equipment that was taped off with yellow tape. That was red flag number 1. When we got to our floor, the main hallway had a strong cigarette smoke odor. That was red flag number 2. When we got into our room, at first glance the bathroom was spacious and the room was neat. The cabinets looked relatively new and redesigned. What soured the eye test was the smell of wet carpet mixed with pet odor. It had a strong mildew smell to it. The refrigerator was full size which was nice but it looked like it had sat in someone's garage for 20+ years before they put it in the room. When I went to set my keys to the room down, bugs scattered everywhere, those last things prompted us to grab out things and request a refund. It simply looked like there was some money put into redesigning the cabinets when in reality there needs to be a lot of work done to bring this up to what we paid for it.
Review
Nice people but a huge letdown due to the strong pet/mildew/smoke odor and bug infestation in room.
Review
Very good
Review
Perfect
Review
Good
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