Homewood Suites by Hilton Memphis East

5811 Poplar Avenue
Memphis, TN 38119, US
Homewood Suites by Hilton Memphis East is pet friendly. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats welcome.
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About This Property

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Check in / Check out

Check in time: 04:00 PM
Check out time: 12:00 PM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • Airport Shuttle
  • BBQ Facilities
  • Body Thermometer Available
  • Contactless Check-in/out
  • Convenience Store
  • Daily Disinfection
  • Daily Housekeeping
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Family Rooms
  • Fireplace
  • First Aid Kit Available
  • Fitness Center
  • Free Breakfast
  • Free Face Masks
  • Free Parking
  • Free Wi-Fi
  • Game Room
  • Gift/souvenir Shop
  • Golf Course
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Hot Tub/Whirlpool
  • Hygiene Certification
  • Internet Access In Public Areas
  • Kitchen
  • Laundry Services
  • Luggage Storage & Lockers
  • Non-smoking Property
  • On-site Parking
  • Outdoor Pool
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Shops On Site
  • Shuttle Service
  • Smoking Allowed
  • Spanish
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • Taxi Service
  • Temperature Check For Guests And Staff
  • Wheelchair Accessible

Recent Reviews

David family with young children March 26, 2024
Positives: Poplar Suite was CLOSED AND OUT OF BUSINESS!! Imagine our surprise when we pull into the parking lot and it is vacant. We had to scramble to find somewhere to stay. We could have been stranded.
Negatives: That someone informed me prior to my trip that my booked hotel was no longer in business!!!!
Review
OUT OF BUSIESX
Kelvin review category business travellers January 22, 2024
Review
Exceptional
Dorann solo traveller January 19, 2024
Review
Exceptional
Aaron review category business travellers January 3, 2024
Review
Superb
Talesha family with young children December 30, 2023
Negatives: We had a two bedroom and two bathroom we couldn’t use but one the second bathroom floor was so wet I called the office the man can and look at it and told me the lady was going to clean it up I wait hours until I called back the man answered the phone saying he sorry everybody gone for the day still nobody can to check the bathroom
Review
Passable
Kalai family with young children December 30, 2023
Negatives: We were unable to stay here. I'm not sure what happened, but upon our arrival, the hotel looked as if it was being renovated. There were about 5 or 6 cars in the parking lot. There was nobody in the lobby, so we were not able to get in. I tried calling the hotel several times that night and had no answer. We went to the hotel next door to get information as to what was going on, and they couldn't provide us with no further information. It was horrible just about all the surrounding hotels were booked bc there was an event going on the weekend. After about 4 stops at different hotels, we finally were able to book a room for the night
Review
The worst night ever
Minea family with young children December 28, 2023
Review
Passable
Madison young couple December 26, 2023
Positives: The room setup
Negatives: All the construction going on
Review
It was decent staff was...
Heather family with young children December 22, 2023
Positives: The fact it was close to where we wanted to go and the host was very nice..
Negatives: They were doing construction on the place and beds were hard and tubs had dirt in them and the door handles came off
Review
Passable
Delquenda family with young children December 20, 2023
Review
Exceptional
Micah young couple December 19, 2023
Positives: It was clean and had an abundance of amenities inside the room.
Negatives: The previous guest did not wash the dishes and the cable services was terrible.
Review
It was nice and comfortable...
Don review category business travellers December 18, 2023
Review
Superb
Lacedrick young couple December 11, 2023
Positives: Everything was great. The kitchen setup was good it saved us money from having to eat out we just cooked at the room
Negatives: There wasn’t enough kitchen stuff to use. Like forks spoons or pots and pans. We had to buy some stuff to use in the kitchen. The dishwasher door kept coming open unless you locked it
Review
Great stay I’ll definitely be...
Joshua family with young children December 11, 2023
Positives: We did not stay at the property because it smelled like smoke: This after signing a form that had been photocopied so many times—and so poorly so, that some of the agreement was not legible. This hotel was under construction, so there was no room to park on our side of the hotel; or was in such an ugly part of Memphis, that O didn’t want to leave my car overnight.
Negatives: I was not offered a refund, because I booked through Priceline, but they were displaying the room for Booking.com. WE DID NOT STAY at the property because it was so far at variance with the advertisement. The room was smoke-smelling and had a dark feel. NOTHING like the well-lit room in the ad. We did not stay. The hotel next door had a security guard positioned to keep people from this property away from their well-lit, actual 3-star hotel.
Review
So dark, dreary, smoke-smelly: WE...
Don solo traveller December 9, 2023
Positives: Very comfortable..No problem relaxing.
Review
Exceptional
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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