Extended Stay America Suites - Austin - Metro
6300 East Us Hwy 290
Austin, TX 78723, US
Austin, TX 78723, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Austin - Metro is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Austin is equipped with a stove top, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. Each morning, a complimentary "grab-and-go" breakfast is available, including coffee, cereal and pastries. Weekly housekeeping services provided for free and daily provided for a fee. The property offers free onsite parking. Attractions within close proximity to the hotel include the Barton Creek Square, the Mount Bonnell and the Austin Convention Center.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
I didnt get robbed.
Negatives:
An automated announcement loudly played all night to scare away trespassers, keeping me awake. It was filthy. I had no trash can. My light didnt work. My elderly parents keys kept breaking and they had to keep replacing them. I smelled weed all night.
Review
This guest did not leave comments about this hotel.
Negatives:
Hotel overbooked, had to relocate to another.
Positives:
location
Negatives:
sink water line leaks no breakfast or coffee... the web site lies
Positives:
Awful. I paid $---and got kicked out of my room because the front desk cancelled my reservation without allowing me to pay this made uplate check in fee instead which apparently does not exist anyway when I called they said theres no late check in fee.
Negatives:
This operation is scandalous I paid for my room and they kicked me out randomly. Its not possible to have the room cleaned and prepared for someone else like they made it seem like was going to happen because I got the room again at 4 pm and they said tha
Positives:
Great staff
Negatives:
No
Positives:
The location
Negatives:
The hotel is outdated! The worse. I felt the springs in the mattress
Review
It's a no for us!
Review
This guest did not leave comments about this hotel.
Positives:
Absolutley nothing!!
Negatives:
We showed up at 7pm and the staff was like sorry we dont have a room for yiu! Figure it out sorry, maybe we can give you a refund but yiu have to call Monday. No how can we rectify the stituation, no phone call, no text, no email saying we dont have a room for yiu. It was basically figure it out next person in line. It went from Jordan, to assistant manager Melissa who both have horrible customer service and people skills!!! Never booking or staying at any of their properties again!!!
Review
Bad
Positives:
Checking out
Negatives:
It was dirty and they had bugs in the rooms
Positives:
Nothing.
Negatives:
HIGHLY DO NOT RECOMMEND! It was dirty, the elevator was dirty, the suite was dirty, it had black mold in the bathroom on the ceiling and dead roaches around, trash under the beds, barely any breakfast, weird neighbors. The whole place was falsely advertised. And it smelled like a bunch of chemicals in our room the only reason why we didnt cancel last minute is because we were going to be charged a fee for one night but which was already a lot of money for this poor establishment.
Review
The staff was barely at the front desk they seemed like they didnt want to work here.
Positives:
Only the price. I was cheap.
Negatives:
Disgusting. Trashes were in the hallway. Once I entered the room, I smelled weed. Full of stains on the bedsheet and ashes.
Review
Bad
Review
Exceptional
Review
Perfect
Positives:
When I got there they didn't have my room have to paid again
Negatives:
They don't have my room ready they give my room to so.ebody else
Review
Pleasant
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