Sheraton Austin Hotel at the Capitol
701 East 11th Street
Austin, TX 78701, US
Austin, TX 78701, US
Pet guests are welcome at Sheraton Austin Hotel at the Capitol. Pet fee is USD $75 per room per stay. The number of pets allowed is 2. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Centrally located in downtown Austin, this hotel is within walking distance of the Red River Music District. Rooms with 32-inch flat-screen TVs are featured. The spacious guest rooms at the Austin Sheraton Hotel offer modern furnishings and cable TV. A work desk and coffee maker are provided for added convenience. The Yard, a southwestern-style restaurant, is located on-site. Guests can enjoy breakfast, lunch and dinner inside or on the outdoor patio. Drinks are available at both the Lobby Bar and Coffee Bar. Sheraton at the Capitol Austin offers a 24-hour business center. The Austin Convention Center and Austin Children’s Museum are a 15-minute walk from the Sheraton Austin. Shopping on 6th Street is within walking distance.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Breakfast Takeaway Containers
- Business Centre
- Cashless Payment Available
- Coffee House On Site
- Contactless Check-in/check-out
- Daily Housekeeping
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free WiFi
- Garden
- Golf Course (within 3 Km)
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Parking
- Parking Garage
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Restaurant
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Terrace
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
Recent Reviews
Positives:
Great room, comfortable bed, great shower lots of hot water, great view. Valet service was very good.
Negatives:
no place to buy a snack. No vending machine on the floors. When I inquired, I was told the only machine on 7th floor was "Out of Order". I probably didn't need it anyway.
Review
Superb
Positives:
I emailed the hotel to let them know we would be checking in a day later . As I booked on booking.com of course I was happy to pay for the missed night. Sonya the lady that checked us in was so rude and told me because I was a no show the booking was cancelled. I showed her the email but she didn’t care. She told me the rate would now go up. She was rude and dismissive. This was the welcome we got after flying 17 hours from Australia. The following day booking.com called the hotel and the rate reverted back to the original. I am still waiting for a
Refund of the difference.
The hotel was very expensive midway through renovation.
I couldn’t read my book in bed as no light bulb in light
Only 1 cup in room so only 1 of us could make a coffee
Mould in the clothing steamer in bathroom which smelt so bad
Room was cleaned as we stayed a few nights but sheets not changed
I stay at Sheratons all over the world and was shocked also the pool was empty but not told or shown this when we booked.
Sonya the front desk clerk was angry and unhelpful.
Very disappointed and will avoid Sheraton from now on.
Negatives:
Staff Sonya very rude and unhelpful
No light bulb in bedside table so couldn’t read in bed
Only 1 cup loaded so only 1 of us could have a coffee
Renovations on going but not stated at booking
Review
Disappointing and unhelpful staff Sonya...
Positives:
The property was very modern and clean.
Negatives:
There was only really lamps so the room was pretty dark and it is under construction
Review
Exceptional
Negatives:
Hotel going through renovations.
No hair dryer or safe in room. No grab bar in shower/bath, only one hook for towel in bathroom.
Review
Alot of money being spent...
Negatives:
For the price, I expected more. Overall wouldn’t stay here again. Not worth it.
Review
Very poor
Positives:
It was under construction which should have been disclosed. Parking was awkward. No way to get soft drinks and snacks. Vending machines were empty
Negatives:
Construction and no little store or stocked vending
Machines
Review
Could have been better
Positives:
Rooms were updated
Negatives:
The outdoor was in process of construction not nice outdoor. No breakfast served
Review
Poor
Positives:
Nothing I liked. Sorry, I had to leave the hotel next day.
Negatives:
Location was not as expectedly. The hotel was under construction and renovation with lots of noises. Even my room was still not finished or renovated yet. The room not painted yet. I only stayed one night. I wonder if I get refund for one night at least.
Review
Bad
Positives:
Room was very nice the staff was great
Negatives:
Did not know it was under construction before booking with no other options at the last minute. We had to walk along the property (the sidewalk) in the morning to get to our vehicle.
Review
Overall staff is great room...
Review
Poor
Positives:
Location
Negatives:
Currently being renovated so not real comfortable
Review
Nice quick stay was fine
Review
Disappointing
Positives:
The staff and the room were both great
Review
Exceptional
Positives:
The staff and the room were both great
Review
Exceptional
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