Extended Stay America Suites - Dallas - Frankford Road

18470 North Dallas Parkway
Dallas, TX 75287, US

5.7 Rating | 2.5-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

Rooms

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Amenities

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About This Property

Extended Stay America - Dallas - Frankford Road is located in Plano and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Dallas - Frankford Road is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking. A free grab-and-go breakfast is available. Attractions within close proximity to the hotel include the Legacy Business Park, the Dr. Pepper Ballpark and the The Heart Hospital Baylor Plano.

Room Types

Studio Queen Non-Smoking (refundable)

Studio Queen Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$81.66

nightly

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Room Details

Policies

Cancellation Policy

Good news! Before Thursday, Apr 18th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Thursday, Apr 18th, 2024 at midnight and Friday, Apr 19th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Friday, Apr 19th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Apr 19, you will still be charged for the full amount.

Refund Policy

Risk-free booking! Cancel before 2024-04-18 and you'll pay nothing! Any cancellation received within 1 day prior to the arrival date will incur the first night's charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night's charge (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$570.54 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Studio 2 Queens Non-Smoking (refundable)

Studio 2 Queens Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$94.99

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$663.66 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Suite Queen Non-Smoking (refundable)

Suite Queen Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$104.99

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$733.56 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Bathtub
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Daily Disinfection
Desk/workspace Available
Dishwasher
Elevator
English
Facilities For Disabled Guests Available
Family Rooms
First Aid Kit Available
Fitness Center
Food Delivery
Free Breakfast
Free Parking
Free Wi-Fi
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hot Tub/Whirlpool
Hygiene Certification
Indoor Pool
Ironing Amenities
Kitchen
Kitchenette
Kitchenware
Laundry Services
Luggage Storage & Lockers
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Pool
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Safety Deposit Box
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Sofa
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
TV & Movies/Shows
Telephone
Toiletries Provided
Vending Machine
Wheelchair Accessible

Recent Reviews

Ambrea review category business travellers March 24, 2024

Positives: Other than they do not have an incidental fee.

Negatives: They are under construction so I’m hoping that was the issue. The air didn’t work and they did not offer a price reduction. No early check in. Tim was plain and dirty.

Review

Hot and over priced.

Mazonna review category business travellers March 18, 2024

Positives: When I arrived the hotel was closed due to renovations. I did not receive not one notice from booking.com or extended stay regarding this matter. I spoke with an hotel employee who's demeanor was pleasant, however could not provide me with alternative accommodations at another location. My main issue is that booking.com's follow up is piss poor because, being that they are the hotel brokerage, they should have know this. More over than this, I tried to submit for a cancellation online an was unsuccessful due to technical difficulties with the website. Last but not least, I am still experiencing attempts for cancellation payments to my listed payment method.

Negatives: When I arrived the hotel was closed due to renovations. I did not receive not one notice from booking.com or extended stay regarding this matter. I spoke with an hotel employee who's demeanor was pleasant, however could not provide me with alternative accommodations at another location. My main issue is that booking.com's follow up is piss poor because, being that they are the hotel brokerage, they should have know this. More over than this, I tried to submit for a cancellation online an was unsuccessful due to technical difficulties with the website. Last but not least, I am still experiencing attempts for cancellation payments to my listed payment method.

Review

Horrible

Daryl review category business travellers March 12, 2024

Review

Very good

Vanessa family with young children February 29, 2024

Review

Exceptional

Vanessa family with young children February 24, 2024

Review

Very good

Juan group February 23, 2024

Negatives: There is no hot water in the hotel,so you cannot take a shower; The room does not basic tools such as a kettle and water cup

Review

Disappointing

Top family with young children February 10, 2024

Review

Poor

Top family with young children February 10, 2024

Positives: The Hotel staff

Negatives: The air has been out every since January and now they trying to charge a deposit which they ain’t been charging

Review

The bed is hard and...

Iyron solo traveller February 1, 2024

Positives: Absolutely nothing and you should be ashamed to rent these rooms out under your name.

Negatives: The pool was fillled with moss. Looked like a swamp. The A/C didn’t work, the heat didn’t work. The shower had mold around the tub. The shower curtain was filthy. The floor felt like it was caving in

Review

The worst hotel I’ve ever...

Jeremy family with young children January 26, 2024

Positives: Nice clean and spacious

Negatives: No heat would be nice to have have to pay more for better wifi

Review

Poor

Krystal family with young children January 26, 2024

Positives: The front desk customer service go above and beyond to make you comfortable as possible and providing great support

Negatives: I thought breakfast was more than just coffee

Review

Great

Christopher young couple January 16, 2024

Review

Poor

Top solo traveller January 13, 2024

Review

Superb

Christopher solo traveller January 6, 2024

Review

Exceptional

Christopher young couple January 6, 2024

Review

Exceptional

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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