Extended Stay America Suites - Houston - Galleria - Uptown
2300 West Loop South
Houston, TX 77027, US
Houston, TX 77027, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Houston - Galleria - Uptown is located in Houston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Houston is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Complimentary weekly housekeeping services is provided and daily service is offered for a fee. Towels and linen can be exchanged at the front desk at any time. Attractions within close proximity to the hotel include the Galleria Mall, the Museum District and the George R. Brown Convention Center.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Exterior Corridor
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Location
Negatives:
Extremely run down, mold and a smell in the hall, rust on fridge, bathtub stained with dirt. Bed has springs coming through. Police were called for someone while there
Review
Never ever again
Review
Very poor
Positives:
The staff was so friendly and very helpful with our stay. Honestly each one of them we interacted with was such a joy and very helpful! This location is very convenient to for anything downtown
Negatives:
Our room was pretty dirty when we arrived, there was a liquor bottle under the bed and what looked to be a red syrupy stain all over the bed cover that hangs to the ground. The bathroom had some weird stains and the floor boards were coming up in some areas. Another note that is by no means the fault of the staff just a jarring sight is the 3rd floor is covered with fans and tarps since they just had a fire in the hall way.
Review
Friendly staff but rooms lacking...
Positives:
Convenience to location
Negatives:
The hotel was dirty, the toilet in the room would not flush upon arrival, needs major updating, the pictures on the site look NOTHING like the actual rooms (run down and broken cabinets), the vending machine took $10 out of my acct but the motor mechanism so did not receive product.
Review
Passable
Review
Bad
Positives:
Walking distance to galleria, beds were comfortable
Negatives:
Old, hair (that looked like pubic hair) on sink and bed. Construction worker was up at 8 am drilling when we were trying to sleep then set off the smoke alarm trying to smoke weed in the hotel.
Review
I guess you get what...
Review
Good
Positives:
Location
Negatives:
They had to switch my room it had a smell and then the second room they gave me it had a roach crawling in it
Review
I’m very disappointed even though...
Review
Superb
Positives:
Dirty, no rooms
Negatives:
No customer service on premise
Review
Maintance
Positives:
That was discussed ! I came and nobody on desk ! About 30 min I spent calling, then guy ( name started on My… black man) I forgot his name ! So he can’t open program for 30 min more, then 30 min he tried to find room for me ! Finally I got to bed around 3 am in morning! I’ve never seen anything like this, I slept for 3 hours and felt terrible all day! It would be great of you to be responsible and give a refund for this night! otherwise I will write on all platforms about this incident
Negatives:
That was discussed ! I came and nobody on desk ! About 30 min I spent calling, then guy ( name started on My… black man) I forgot his name ! So he can’t open program for 30 min more, then 30 min he tried to find room for me ! Finally I got to bed around 3 am in morning! I’ve never seen anything like this, I slept for 3 hours and felt terrible all day! It would be great of you to be responsible and give a refund for this night! otherwise I will write on all platforms about this incident
Review
That was discussed ! I...
Positives:
The location was good, but too far to food and coffee in bad weather. The staff was friendly and I was happy to not have any bugs in my very simple room.
Negatives:
Everytime I stay at Extended Stay America, I promise myself I'll never do it again. It's very bare bones, they give you nothing at all. A bed, TV and shower. Cheap price but not cheap enough.
Positives:
Everything from the beds to the cleaness of the room! Have stayed here several times before and will always pick this hotel again.!!
Review
Exceptional
Positives:
B
Negatives:
Breakfast was not served either day. There appeared to be plumbing issues
Review
Poor
Positives:
Decently located, clean.
Negatives:
Horrible customer service. Worst I’ve ever had. People were rarely at the desk. Garbage wasn’t taken out from the prior guest. No towels. No remote control.
Review
I made it through the...
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