The Royal Sonesta Houston Galleria
2222 West Loop South
Houston, TX 77027, US
Houston, TX 77027, US
The Royal Sonesta Houston Galleria welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD 150 per pet, per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 50 lbs.
About This Property
Featuring on-site dining options, this Houston hotel is located within 10 minutes' walk from the Galleria shopping center. Shuttle service is provided to the Galleria and other locations within 3 miles of the hotel. WiFi and an outdoor swimming pool are offered. A flat-screen TV with premium cable channels is featured in the guest rooms at Royal Sonesta Hotel Houston. The rooms also come with a single-serve coffee machine and refrigerator. Guests staying at Royal Sonesta will appreciate the 24-hour business center with high-speed internet, as well as fax and photocopy services. The hotel also offers a fitness facility equipped with cardiovascular equipment and locker rooms. Ara restaurant offers international cuisine in an elegant setting during breakfast and lunch. Axis Lounge offers over 200 spirits, light snacks and tapas. The Museum District is less than 15 minutes’ drive from this hotel and the Midtown entertainment district is 5 mi away. NRG Stadium and Toyota Center are within a 20-minute drive.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- ATM/cash Machine On Site
- Air Conditioning
- Air Conditioning In Public Area
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Allergy-free Room
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Balcony/terrace
- Bar
- Breakfast In The Room
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- CCTV Security In Common Areas
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/check-out
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Desk/workspace Available
- Dry Cleaning
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Facilities For Disabled Guests Available
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Center
- Fitness Centre
- Fitness/spa Locker Rooms
- Food Can Be Delivered To Guest Accommodation
- Food Delivery
- Free Wi-Fi
- French
- Fruits
- German
- Gift/souvenir Shop
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Can Opt-out Of Daily Cleaning Service
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hot Tub/Whirlpool
- Hot Tub/jacuzzi
- Hygiene Certification
- Internet Services
- Invoice Provided
- Invoices
- Ironing Amenities
- Ironing Service
- Key Access
- Key Card Access
- Kid Meals
- Kid-friendly Buffet
- Kid-friendly Dinning
- Korean
- Laundry
- Laundry Services
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lockers
- Luggage Storage
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Minimarket On Site
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- Non-smoking Rooms
- Non-smoking Throughout
- On-site Parking
- Outdoor Furniture
- Outdoor Pool
- Paid WiFi
- Parking
- Parking Available
- Parking Available (charges May Apply)
- Parking Garage
- Parking On Site
- Pets Allowed (charges May Apply)
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Process In Place To Check Health Of Guests
- Professional Cleaning Services
- Property Is Cleaned By Professional Cleaning Companies
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Separate Shower/bathtub
- Shallow End
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service
- Shuttle Service (additional Charge)
- Slippers
- Smoke Alarms
- Snack Bar
- Sofa
- Soundproof Rooms
- Soundproof Rooms Available
- Spanish
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sun Loungers Or Beach Chairs
- Sun Terrace
- Swimming Pool
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Trouser Press
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Valet Parking (charges May Apply)
- Vending Machine
- Vending Machine (Drinks)
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
- Wine/champagne
Recent Reviews
Review
Passable
Review
Bad
Review
Good
Positives:
I stayed at the Royal Sonesta to celebrate my birthday. I was greeted by such friendly staff that were committed to ensuring my stay was as comfortable as possible.
I did have minor issues with my room accommodation, but Gerry was PHENOMENAL at ensuring my needs were met and I was able to have amazing accommodations. I really appreciate Gerry and I know my stay would not have been the same without him!!
Negatives:
There was not automatic daily room cleaning and the hotel is little dated.
Review
Great location and really nice...
Positives:
The location was excellent because it is walking distance to Galleria stores and restaurants. Ambiance in hotel was nice as well as the staff was very pleasant and helpful.
Negatives:
Toilet paper holder in room kept coming off. Would like more options for people like myself that do not eat any meats.
Review
Great place to stay
Positives:
The location
Negatives:
Checked in on March 13. Stayed in room 416 on arrival got to the room . There was no fridge in the room no hot water. I went down and explained this to the staff. Nothing happened. They actually got back to me and try to change my room on a day before I checked out so for a few days that I was there, I had to take lukewarm showers more on the cold side this was so unacceptable
Review
Checked in on March 13....
Positives:
We stay each year for rhe last few days of Houston Rodeo and we enjoy sitting in the evenings playing dominos in the bar area. It's always an enjoyable stay.
Negatives:
I asked on my way out what I needed to do for check out... I was told just drop the keys in the check-out key box. I get my car and find that I need a room key to exit the property. I call from my car and was told I was supposed to keep one key for exit. Why couldn't I been told this when I asked??
Review
Over all a good stay....
Negatives:
The rooms are never cleaned until you specifically request for this. You have to do this every time again.
The invoice was correct. However, a much larger amount than give on invoice was debited from the CC.
Afterwards, no response was given to any of the contact requests, either directly or via booking.
Review
Service not as good as...
Review
Very good
Review
Exceptional
Review
Pleasant
Review
Very good
Review
Exceptional
Review
Good
Review
Disappointing
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