Extended Stay America Suites - Houston - Katy - I-10
19998 Park Row Dr
Katy, TX 77449, US
Katy, TX 77449, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
Located in Houston West, Candlewood Suites Houston Park Row is a perfect starting point from which to explore Houston (TX). The property features a wide range of facilities to make your stay a pleasant experience. To be found at the hotel are free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, BBQ facilities. Designed for comfort, selected guestrooms offer non smoking rooms, air conditioning, heating, desk, telephone to ensure a restful night. Take a break from a long day and make use of fitness center. Candlewood Suites Houston Park Row is an excellent choice from which to explore Houston (TX) or to simply relax and rejuvenate.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Alarm Clock
- BBQ Facilities
- Bathtub
- Cashless Payment Available
- Coffee/tea Maker
- Convenience Store
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Hygiene Certification
- In-room Tablet
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Smoke Alarms
- Spa/sauna
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Review
Superb
Review
Exceptional
Review
Very good
Positives:
price
Negatives:
outside need better maintenance
Review
Pleasant
Review
Pleasant
Negatives:
Terrible facility, dirty, smelled like wet dog!
Review
Terrible! Checked out, did not...
Review
Passable
Positives:
the staff were very nice and professional.
Negatives:
The dishes are not kept in the room. I thought there was a pool but there wasn’t. the paint was chipping in the toilet. the phone did not work. the internet would just kick you off. there was a bug in one of the beds and I called the front desk and the guy said okay after I said someone needed to come up. no one ever did so I went down and was told that he did not inform the next person of this issue.
Review
Passable
Positives:
the location
Negatives:
they wanted to charge me extra from asking for towels .. The front desk lady was very rude .. They tried to charge me for getting extra towels .. They had a three day towel policy that wasn’t explained to me upon checking in… There was dogs running around.
Review
I won’t be recommending or...
Positives:
The breakfast does not meet my expectations
Negatives:
If the management can include buffet for breakfast instead of one line of food
Review
Very okay , because it...
Positives:
it was very clean. nice people.
Negatives:
nothing
Review
very relaxing . very welcoming
Positives:
The gentleman at front was very polite. Made checking in very fast and easy.
Negatives:
No coffe in the morning
Review
Exceptional
Review
Very good
Positives:
A gentleman manager on site the night i Arrived from the airport was rude as heck.
I had and issued and while the worker was trying to help me solve it the manager was creating more problem. When I would talk to him he would avoid looking and talking to me rolling his eyes with his 10lb of make-up.
Negatives:
Atmosphere, The greeting was so dead. Hallways smelled bad. Hallway rugs were dirty. Exit Stair case smells like garage,My room rugs were filty.
Review
Bad
Review
Exceptional
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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