Extended Stay America Suites - San Antonio - Colonnade - Medical
4331 Spectrum One
San Antonio, TX 78230, US
San Antonio, TX 78230, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
Book Now from $104/night
About This Property
This Extended Stay America - San Antonio - Colonnade is located in San Antonio and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - San Antonio is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. The property offers grab-and-go breakfast, free onsite parking and weekly housekeeping. Attractions within close proximity to the hotel include the Six Flags Fiesta Texas, the Medical Center and the SeaWorld.
Room Types
Studio Queen Non-Smoking (refundable)
Deluxe Queen Accessible Non-Smoking (refundable)
Deluxe Queen Non-Smoking (refundable)
Deluxe 2 Queen Accessible Non-Smoking (refundable)
Deluxe 2 Queens Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bar
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
after the way that i was treated, i don't think there is anything that i could say about this property or any other in the Extended Stay America brand.
Negatives:
What could have been better? Well, for starters, putting me on the ban list for lodging a complaint about roaches in my room at the airport property is just ridiculous. what's even more ridiculous is that despite the number of opportunities that were presented for this information to be communicated to me PRIOR to showing up to check in, it wasn't. instead, they waited for me to get there in person so that the smug desk clerk could announce my status in front of everyone. i don't appreciate being treated like a criminal or as if i somehow violated their policy when all i did was complain about dead roaches floating in my coffee. when the front desk wouldn't take me seriously, i asked for the manager. when the manager blew me off, i used the ESA messaging system and explained my issue. the district manager called me once and left a voicemail and even though i returned her call twice and left two voicemails, she couldn't be bothered to call me back. they did issue a refund, but when you issue a refund and refuse to speak with the guest directly concerning their issue and why the refund was issued, it's an admission of guilt. don't blame me because i feel that roaches are unacceptable. and don't attempt to embarrass me because you clearly don't know how to handle a complaint. and furthermore, Diana, the district manager, don't pass the buck to subordinates something you should have handled yourself. bottom line is that extended stay america is managed by individuals who don't seem to value customer service. they held the power to make or break the situation and collectively, they took a bad incident and shaped it into multi-faceted, impudent experience. i own a business so i understand the impact of a negative review.
Review
passive aggressive upper management
Review
Exceptional
Positives:
Apartment feel, very roomy
Review
Superb
Review
Perfect
Positives:
Very clean and friendly staff
Review
Very clean and comfortable place too stay
Positives:
Its clean and quiet
Very friendly staff and helpful
Negatives:
No house keeping daily
Review
On vacation and the room was great
Positives:
First, my door security lock was broken Eric from the front desk had to come up and fix it Then my toilet would not flush Next my hair dryer was missing from the bathroom Eric from the front desk had to be called again Lastly the water was turned off I could not shower or flush the toilet All of this exhasterbated my anxiety and I was unable to test and relax Horrible experience
Negatives:
Then my toilet would not flush Next my hair dryer was missing from the bathroom Eric from the front desk had to be called again Lastly the water was turned off I could not shower or flush the toilet All of this exhasterbated my anxiety and I was unable to test and relax Horrible experience
Review
My experience was horrible
Positives:
Rooms were big
Negatives:
High crime (told by staff). Lots of bugs - infested with cockroaches
Review
Good thing the room was large - 100s of cockroaches stayed in my room with me
Positives:
Friendly staff and very clean
Review
I would definitely stay here again
Positives:
It was spacious
Negatives:
We found roches
Review
Passable
Positives:
I loved How spacious the room was.
Negatives:
The A/C didn't cool as fast or get super cold the way we like it.
Review
Fun trip
Positives:
peaceful,
Review
Good
Review
Exceptional
Positives:
room and bed was ok, kitchen was less than intermediate, not clean. The "continental" breakfast was like a joke. OK, I'm German and other standards are expected but even all the time I worked and lived in the U.S., I never have seen such a poor breakfast, called "breakfast". Seriously? Except the coffee which was ok, but the rest was totally unhealthy machine food of the cheapest quality which is even not worth to look at it. There should be really some improvement. This way it's chasing away any client, even Americans, trust me.
Negatives:
The tools and accessories for the kitchen needed to be arranged upon request with the clerk, this was not nice. Don't know whether guests were even theft any simple kitchen knives or plates, I'd be willig even to give a deposit for nice kitchen equipment in order to avoid this annoying ask for the kitchen tools and getting these really worse things which remembered me (except the one sharp knife) to what I saw in movies people get in prison, sorry. Even the tools itself were the worst for cooking. Much less than minimal, not nice. This is a construction site you really have to work on to satisfy your guests.
Review
Was ok, but needs really improvement.
Review
Exceptional
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