Hyatt Place Richmond/Innsbrook
4100 Cox Road
Glen Allen, VA 23060, US
Glen Allen, VA 23060, US
Hyatt Place Richmond/Innsbrook welcomes pets at their pet-friendly accommodation. Pet fee is USD $75. The number of pets allowed is 2. Dogs only. Pet weight limit is 75 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Located in Tuckahoe / Glen Allen, Hyatt Place Richmond - Innsbrook is a perfect starting point from which to explore Richmond (VA). Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Hyatt Place Richmond - Innsbrook. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hyatt Place Richmond - Innsbrook.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Allergy-free Room
- Allergy-free Rooms Available
- Bar
- Breakfast Takeaway Containers
- Business Centre
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/check-out
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Daily Newspaper
- Delivered Food Is Securely Covered
- Designated Smoking Area
- Dry Cleaning
- Elevator
- English
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Facilities For Disabled Guests Available
- Family Rooms
- Fax/photocopying
- First Aid Kit Available
- Fitness Center
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Food Delivery
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Individually-wrapped Food Options
- Internet Services
- Ironing Amenities
- Ironing Service
- Key Card Access
- Kitchenware
- Laundry
- Laundry Services
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking On Site
- Pets Allowed (charges May Apply)
- Physical Distancing Rules Followed
- Physical/social Distancing Guidelines
- Picnic Area
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant
- Restaurant(s)
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Sofa
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Swimming Pool
- TV & Movies/Shows
- Toiletries Provided
- Trouser Press
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- WiFi
- WiFi Available In All Areas
Recent Reviews
Negatives:
I believe I paid to much to be at the end of the hallway near the stairs and the housekeeping closet
Review
Ok
Positives:
Very clean. Quiet. Good location.
Negatives:
Cracked tile in shower. Low water pressure.
Review
We enjoyed our stay, but...
Positives:
Location was okay.
Negatives:
You can not sit on the lobby after 9:00 P.M. Had I known, I would not have stayed here. This information was not provided to me before hand.
Review
9:00 P.M. Curfew
Review
Exceptional
Review
Superb
Review
Very good
Review
This guest did not leave comments about this hotel.
Positives:
Location
Negatives:
Staff on duty that night was so rude. I asked for 2 towels and she rudely said, " are you going to put it on the floor?!" I was like no, theres 4 of us and we only have 3 in room.
She did give it to me but not without being so rude and she argued with my husband about it as well, and said " what's your room #? And my husband said whats ur name and she said " no ! I wont give you my name since you dont want to give me your room number! " so rude and mean and hateful. Never had an experience like that with a customer service personnel .
Review
Worst customer service from the...
Positives:
Very nice room.
Negatives:
Very very busy.
Review
Superb
Positives:
staff was on private phone call during check in, complaining about having too much to do. She then disappeared with a customer for about 3 minutes while 3 others where waiting to get checked in. Staff was easily distracted, not forthcoming, looked like she didn't want to work there..
Everything else was a very positive experience.
Review
Very good
Review
Very good
Review
Very good
Positives:
Need to wait for a long time to get hot water
Water too small
Review
Disappointing
Positives:
Clean,set up,value ,confort.
Negatives:
Nothing
Review
Superb
Positives:
breakfast was okay. the place looks nothing like the pictures
Negatives:
very filthy old and like a layer of dust and goo facilities. pretty disgusted the elevator and all kind of stuff on the floor i could hear my shoe stick and in stick when i walked out
Review
Poor
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