Extended Stay America Suites - Newport News - I-64 - Jefferson Avenue
12359 Hornsby Ln
Newport News, VA 23602, US
Newport News, VA 23602, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
Just 7 mi from Fort Eustis, this Extended Stay America - Newport News - I-64 - Jefferson Avenue is located in Newport News and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Newport News is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Patrick Henry Mall, the Busch Gardens and the Water Country USA.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Bathtub
- Blackout Curtains
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Bad
Positives:
Friendly people and staff
Positives:
none. Worst hotel I ever stayed in last 22 years!
Negatives:
service, location, cleaniness, cigarette smoke all over the hotel, dogs barking in rooms, only bed(s) provided. No sofa or chairs, smells horrible, toilet flush doesn't work the way it should, slow water flow, kitchen sink & common area carpet super dirty
Review
Passable
Positives:
The staff
Negatives:
The facility smells like dog poop and very nasty outside and in we
Review
Passable
Review
Exceptional
Positives:
I really dont know where to begin That hotel needs to be torn down i couldnt even stay there the furniture didnt match and broken i was scared to get on the bed the bathroom was awful the front desk ask to me to remind them to return my deposit have to
Negatives:
Wait a week to get itThe heating did not work You can clearly tell they do not care about the customers and the property you hear doors slamming dogs barking it was a scene that you would normally see in movies as far as a run down hotel worst experience
Review
Passable
Review
Bad
Review
Good
Positives:
The location it was near a lot of stores and outlets!
Negatives:
The manger seem like he had an attitude. I kept complaining about the stuff that was wrong with the room and he didn’t do anything about it. My room should’ve been changed to a different one but wasn’t.
Review
I would never stay at...
Positives:
Nothing
Negatives:
I didn't like the hotel itself, everything was very dated. With that being said, I was still willing to stay until I used the restroom and there was a roach crawling up the wall which immediately determined that I would not be staying there.
Review
They had roaches, I could...
Positives:
Location and I was able to monitor my parked vehicle. Fridge was cold.
Negatives:
The bugs in the room and the furniture was beat up and needs to be replaced. Also No shower cap available for my wife.
Review
It was a neccessary, but...
Positives:
Nothing. Absolutely Nothing!!!
Negatives:
Everything from the carpet to the front desk staff! The entire hotel was horrible!!!
Review
Worst Hotel!!!
Positives:
Nothing. Absolutely Nothing!!!
Negatives:
Everything from the carpet to the front desk staff! The entire hotel was horrible!!!
Review
Worst Hotel!!!
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