Extended Stay America Suites - North Chesterfield - Arboretum

241 Arboretum Place
Richmond, VA 23236, US

6.4 Rating | 2.5-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

Rooms

Directions

Amenities

Book Now from $104/night

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About This Property

This Extended Stay America - North Chesterfield - Arboretum is located in Richmond and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - North Chesterfield is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Chesterfield Town Center, the Stony Point Fashion Park and the Cinebistro.

Room Types

Studio Queen Non-Smoking (refundable)

Studio Queen Non-Smoking
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$103.86

nightly

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Room Details

Deluxe King Non-Smoking (refundable)

Deluxe King Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 3
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$121.27

nightly

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Room Details

Policies

Cancellation Policy

Good news! Before Tuesday, May 14th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. After Tuesday, May 14th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after May 14, you will still be charged for the full amount.

Refund Policy

Cancellation is free any time before check-in time. If you don’t check in or cancel by then, no refund will be given by the property. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$844.02 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Studio 2 Queens Non-Smoking (refundable)

Studio 2 Queens Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 4
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$136.15

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for quadruple occupancy (i.e. 4 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$947.52 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Cashless Payment Available
Facilities For Disabled Guests
Family Rooms
First Aid Kit Available
Food Can Be Delivered To Guest Accommodation
Free Parking
Free WiFi
Guest Accommodation Is Disinfected Between Stays
Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Internet Services
Laundry
Lift
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Non-smoking Rooms
Non-smoking Throughout
Parking
Parking On Site
Physical Distancing In Dining Areas
Physical Distancing Rules Followed
Picnic Area
Private Parking
Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Staff Follow All Safety Protocols As Directed By Local Authorities
Use Of Cleaning Chemicals That Are Effective Against Coronavirus
Vending Machine (Drinks)
Vending Machine (snacks)
WiFi
WiFi Available In All Areas

Recent Reviews

Verified Hotel Guest Traveling as Couple April 5, 2024

Positives: it was clean and pleasant.

Verified Hotel Guest Family with Young Children March 21, 2024

Positives: very clean place to saty with family and our sweet puppy. we were warm welcome by the staff and provided with bottles of water and goodies. i will definitely recommend this place to friends and family who is traveling to Richmond Virginia. good restaurant

Verified Hotel Guest Family with Young Children March 5, 2024

Positives: The staff and general Manager where the only good things about this place.

Negatives: The place itself is horrendous. Not a clean place at all, the room that I was placed in was very dirty, had mold and mildew. The room was a Non-smoking room but it had a horrible smoking smell to it. It has a kitchen but no utensils.

Janay Family with Young Children February 17, 2024

Positives: Location is so convenient

Negatives: N/a

Janay Family with Young Children February 17, 2024

Positives: Comfortable and quiet

Negatives: It was awesome experience

Janay Family with Young Children February 17, 2024

Positives: Staff was so patient and helpful

Negatives: N/a

Janay Family with Young Children February 17, 2024

Positives: Awesome staff

Negatives: No issues at all

Mohammad Solo Traveler February 16, 2024

Positives: it was clean

Rachel Solo Traveler February 8, 2024

Positives: The staff. Was there one everytime I needed assistance I had to wait for someone didn't matter time of day.

Negatives: The hotel was dirty, not sure if it was a water bug or a roach but my room had bugs, the floor counters and bath tub was all dirty I had to clean the room inorder to access it. The bed was super uncomfortable felt like it was a really old mattress.