Holiday Inn and Suites Charleston West
400 2nd Ave Sw
Charleston, WV 25303, US
Charleston, WV 25303, US
Holiday Inn and Suites Charleston West is pet friendly. Pet fee USD $25 per pet, per night. The number of pets allowed is 2. Pet weight limit is 60 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
About This Property
Located just off Interstate 64, this Charleston hotel offers free Wi-Fi, an indoor pool, and modern rooms that feature plush bedding, a microwave, and a refrigerator. Shuttle service is offered to and from Yeager Airport. Cable TV and seating area are featured in each traditionally decorated room at Charleston West Holiday Inn and Suites. Tea and coffee-making facilities are also provided. Breakfast is served each morning and it features hot coffee or tea along with fresh fruit and pastries at The Mosa Cafe and Grille. Dinner is also served each night. Guests can workout in the fitness center or relax in the hot tub. A business center that offers fax and photocopying services is also available.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Blackout Curtains
- Body Thermometer Available
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Doorman
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Garden
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Japanese
- Kid-friendly Dinning
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Toiletries Provided
- Tour Services
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Negatives:
The food was not up to my expectations. Food had no seasoning But overall everything was great
Review
I will stay away. Definitely
Positives:
The convenience after a long days drive to be able to eat and have a drink and not have to drive any where!!
Negatives:
We had reservations for a king bed and was given a queen room - we were not happy
Review
What an amazing staff! Made...
Positives:
The breakfast was great, but way too expensive I thought it was complimentary, we paid almost $180 for one night, and then when we got our breakfast in the AM we had to pay almost another $30, so not cool.
Negatives:
Free breakfast would have been great considering how pricey the rooms are.
Review
Staff was friendly, rooms were...
Positives:
Very nice staff, but weird maintenance guy
Negatives:
Train
Review
Nice place to stay ,...
Positives:
Had breakfast and charged $29 for two people. A lot more than I thought it would be. It was ok
Negatives:
Having a train behind the hotel was a little annoying and didn’t realize it was there till I got there
Review
Great people great facility, expensive...
Review
Exceptional
Positives:
Great great location.. I travel through there a couple times a year I'll be staying there again.. The staff what's great.. ate of the restaurant the food was very good!
Review
Exceptional
Positives:
Neat and clean place to spend a night. The staff was respectful and friendly
Review
Will stay there again
Positives:
There was no hot water in the room. We were given room 129, just try to find it. It doesn’t exist. Front desk was apologetic when I went back,stood in line again to find that we were really in room 400. Close, right? Wanted hot shower before bed. Water was only about 95 degrees. Tried again in morning for shower, wasn’t a fluke 95 was top temperature. My FL swimming pool is warmer and it’s not heated
Negatives:
I didn’t like that next morning I asked for a refund of part of our money and was met with we’ll try and get you some points. I also clicked on room with breakfast included and it wasn’t. After no discounts why would I spend money on food too. Market had no water for purchase and room water tasted like a chlorine tablet.
Review
Over priced, service and hospitality...
Review
Very good
Positives:
The staff was exceptional. They were very helpful and pleasant.
Review
Best stay
Positives:
Staff was really friendly. The hotel owner sent a gift to our room for our granddaughters which we thought was very thoughtful. We loved the pool and the bird (Abby) in the lobby was a big hit with our granddaughters.
Negatives:
Free breakfast would have been nice.
Review
Friendly, clean and quiet. Will...
Positives:
We love the pool and Jacuzzi spa. And the design that having the restroom and shower inside the pool room is thus far the best I've seen among the holiday inn indoor pool facilities.
Just for this reason alone, we would love to stay here again!
Negatives:
Breakfast finishes at 9 30am, so never had a chance to try.
There's no real closet in the room, nor a little table and chair besides the desk and office chair. Been to many IHG holiday inns, this room we stayed seems bit crowded.
Review
Very pleasant stay and fun...
Review
Superb
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