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Shangri-La Hotel Toronto

188 University Avenue
Toronto, ON 0A3, CA
9.1 Rating |
Shangri-La Hotel Toronto is pet friendly. The pet fee is CAD $125 per week. The number of pets allowed is 1. Pet weight limit is 23 kg. *Dogs and cats are welcome. Pets may not be left unattended in room.
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Amenities

About This Property

We're sorry! There is no availability for the dates you selected.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00 PM
Check out time: 12:00 PM

Features and Amenities

  • Business Center
  • Free Internet Access
  • Pets Allowed
  • Swimming Pool
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Trouser press
  • Cycling
  • Heating
  • Fax/photocopying
  • On-site parking
  • indoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Heated pool
  • Live entertainment
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Electric vehicle charging station
  • Pet bowls
  • Yoga classes
  • Fitness classes
  • Temporary art galleries
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Contactless check-in/out
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • ATM or cash withdraw on site
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Allergy-free rooms available
  • Internet access (charges may apply)
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Valet parking (charges may apply)

Recent Reviews

Chiara Solo Traveler November 28, 2025
Positives: Great location, near subway station, trains, easy access to Billy Bishop Airport. Lots of dining options and cafes.
Negatives: Lobby and resto lounges are beautiful and nice experience. Service was very good. Room was just okay. In room dinning lacked options, menu was very limited. Didn’t feel 5-star.
Review
Chiara solo traveller November 28, 2025
Positives: Great location, near subway station, trains, easy access to Billy Bishop Airport. Lots of dining options and cafes.
Negatives: Lobby and resto lounges are beautiful and nice experience. Service was very good. Room was just okay. In room dinning lacked options, menu was very limited. Didn’t feel 5-star.
Review
Good
Yogesh family with young children November 18, 2025
Positives: Comfort and warm greeting and experience was relaxing, and we were well relaxed
Review
Perfect short trip
Joanne Group Traveler November 08, 2025
Positives: Great location and amenities. Enjoyed high tea in the lobby.
Negatives: There was a planned power outage that should have been communicated prior to our check in.
Review
Joanne group November 08, 2025
Positives: Great location and amenities. Enjoyed high tea in the lobby.
Negatives: There was a planned power outage that should have been communicated prior to our check in.
Review
Very good
Taha solo traveller November 06, 2025
Review
Superb
Tarek review category business travellers November 02, 2025
Positives: Great location, very spacious room, everything works (not a given in many 5 star hotels), great staff. Stromng recommendation!
Review
Exceptional
Denise family with young children October 28, 2025
Positives: Lovely atmosphere, staff excellent except for one lady serving afternoon tea who was very slack, so busy chatting while our tea was getting cold while we waited for her to bring milk which we requested twice.
Negatives: Nothing my to dislike
Review
Excellent stay, wish there were...
Effie Family with young children October 21, 2025
Positives: Staff members very helpful
Negatives: Clean and location Beautiful view from my patio
Review
Comfortable almost like my home
Effie family with young children October 21, 2025
Positives: Staff members very helpful
Negatives: Clean and location Beautiful view from my patio
Review
Comfortable almost like my home
Yann family with young children October 18, 2025
Review
Very good
Janice Family with young children September 27, 2025
Positives: The service is great. I was not fond of my original room. I was moved and room much better. Lovely patio off the room! Great outdoor space that’s private. Love the steam room
Negatives: Original room had a weird ceiling like it was patched but not painted. I asked to move. At times you could hear a dog bark next door. Wasn’t that bad but perhaps have pets on a specific floor.
Review
Fabulous hotel, great service, beds are luxurious
Janice family with young children September 27, 2025
Positives: The service is great. I was not fond of my original room. I was moved and room much better. Lovely patio off the room! Great outdoor space that’s private. Love the steam room
Negatives: Original room had a weird ceiling like it was patched but not painted. I asked to move. At times you could hear a dog bark next door. Wasn’t that bad but perhaps have pets on a specific floor.
Review
Fabulous hotel, great service, beds...
Susan Couple September 22, 2025
Positives: Beautiful room with a view of the CN Tower, friendly staff, very clean, comfortable beds.
Review
Comfortable Clean & Friendly
Charlotte family with young children September 22, 2025
Positives: Check in was easy, we got a good upgrade to room with a view at a reasonable price. We had a cake delivered to our room to celebrate our anniversary .
Negatives: Nothing
Review
Great hotel in central location
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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