Sleep Inn & Suites Montgomery East I-85
5005 Carmichael Road
Montgomery, AL 36106, US
Montgomery, AL 36106, US
Pet guests are welcome at Sleep Inn & Suites Montgomery East I-85. Pet fee is USD $150 per stay. The number of pets allowed is 1. Dogs only. Pet weight limit is 20 lbs. *Dogs may be left unattended in room when crated. Dog potty area on property.
Reserve a room
About This Property
The Sleep Inn & Suites hotel is conveniently located off Interstate 85, just minutes from the Alabama State Capitol building. This Montgomery, AL hotel is also close to Faulkner University, Alabama State University, the Civil Rights Memorial, the Montgomery Zoo, and the Rosa Parks Library and Museum. All guest rooms come equipped with microwaves, refrigerators, flat-screen TVs with cable channels, coffee makers. Some rooms include a whirlpool bathtubs. Nonsmoking rooms are available. Laundry facilities are available at the property. Guests can enjoy the fitness center. he Alabama Shakespeare Festival is five minutes' away. A wide variety of restaurants, entertainment venues and cocktail lounges are located in the surrounding area.
Room Types
2 Queen Beds, Nonsmoking (refundable)
1 King Bed, Suite, Nonsmoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning In Public Area
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenware
- Laundry Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Microwave
- Mirror
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Wheelchair Accessible
Recent Reviews
Positives:
Breakfast was great
Negatives:
Fittness center nothing worked
Review
Honest
Positives:
Nothing
Negatives:
Everything. The pool is closed and has been for 5 yrs. The elevator did not work, and I am handicapped.
Review
Bad
Review
Exceptional
Review
Very good
Positives:
I cant comment on anything because the desk clerk did not honor my reservation.
Negatives:
First, I can't comment on the rooms because I didn't get that far. When I was reading reviews before making a reservation, I saw one of the complaints that the location is rural. That is not accurate. Right off the highway and in a heavy business district on a road with 3 or 4 other hotels.
The customer service here, namely Alex, is despicable and A CLOWN!
My family was MANY hours into a road trip. We were down to our last 5 but we were sore and cranky so we decided to book a very late hotel. We arrived about 90 minutes after making the reservation. My husband went in and came back out, giving me a thumbs down. He was told, by Alex, that we did not have a reservation despite having a confirmation number. Alex told him that our reservation was probably for the old Sleep Inn that was torn down. So, I proceeded to the desk and asked Alex why then would it give the address that we were at? To which he replies, "I don't know." Every question I asked him was met with "I don't know". The only definite answer I was given was that he couldn't issue a refund. I needed to go through 3rd party booking for that.
We left the property and I called Booking. I had to have a valid confirmation code to reach customer service. Surprise, I had what I needed! Bella at Booking reached out to Alex. His reply to her was for me to call the manager and get hung up on her.
I get the impression he simply didn't want to work and we were an inconvenience. I did see that customer service was said to be an issue and that is mostly certainly true!
Review
Bad
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
Friendly staff
Negatives:
Location
Review
Comfortable
Review
Exceptional
Positives:
The staff at this facility were amazing. Very accommodating, friendly and explained nuances with Trip Advisor booking, clearly and made it understandable. Hotel amazingly clean. Loved our stay.
Negatives:
As with most hotels, breakfast should be extended, but I know it won't happen. Fresh fruit left out for guests would be nice. But overall am very happy with our stay.
Review
Alabama Family
Positives:
Clean.
Negatives:
Had 2 incidents that the police came to the property at 1:30AM &around 2AM- people shouting, pushing thru doors seeking a particular person, demanding money, using VERY FOUL language & destruction of hotel property. Informed desk clerk we feared for our safety & was checking out. Informed us we had to pay for the nights booked because we were leaving by OUR choice. We called police requesting an escort out of hotel but they had to leave with a handcuffed woman & we were on our own. Researched reviews on this hotel & saw Swat Teams & police frequently sent to that location. We ALWAYS use Booking.com for our reservations. On behalf of your customers this hotel should be removed. Customers have confidence you are providing safe hotels. THIS WAS A HORRIBLE EXPERIENCE and no one should in good faith be subjected to this type of stay.
Review
This was a HORRIFIC SHORT...
Positives:
Convenient to my event & relatively easy to get to.
Negatives:
The shower head needs replacing.
Review
Met my needs & the...
Review
Exceptional
Positives:
Breakfast was petty good locations was great everyone so nice⁰ and willing to help i will go back real soon
Negatives:
Good have dust room some more
Review
It was very comfortable
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