Hampton Inn By Hilton Phoenix/Anthem

Negatives: The tub was very slow draining. I told the staff at the front desk. They said they would fix it. It did not get fixed. I was in room 103 on the main floor. On Friday I noticed that the window was not locked. I did finally get it latched to secure the room. When I go back to The Anthem area, I will find another hotel to stay at on Happy Valley Rd. I will not be staying in the Hampton Inn in Athem, Az again.

Negatives: We arrived very late (1:00 a.m.) after our flight. It took the employee at the desk kind of a long time to get us checked in only to find out the room he gave us already had guests in it. I'm sure it was worse for the current guest hearing someone open their door in the middle of the night than it was for us to feel embarrassed to have startled them. We did end up getting another room. Also the quality of the eggs and sausage at breakfast were pretty bad. I know that most continental breakfasts have similar options but for $250.00 a night could you spring for the better quality ingredients?? Overall it was just ok.

Negatives: I asked for my room to be cleaned every day and it wasnt I asked for 4 towels every day since there was 4 of us and most days there was just 2 clean towels

Negatives: 1. Reservation for 4 and only 3 sets of towels. I never understand that. Air conditioning in room is loud I didnt get any sleep but that seems to be the same everywhere. You need to stop the email that says masks are required. We all know vivid was a scam.

Negatives: First of all, I was traveling coming in from a long 5 hr flight that had weather delays. When I got to hotel at 12 am the hotel was closed, I couldn't check in. I had already paid, had nowhere else to stay and had to drive another 2 hrs to my home. Arriving at home at 2 :45 am in the morning. Didn't know that there's no check in between 12-3 as I was'nt able to get notification of this as I was flying and didn't get messages. I cannot say enuf about how bad this experience was, not to mention lost money, and personal safety having to drive in middle of night alone after an exhausting day. I booked hotel so as to be safe and rested for next days drive home. I've nothing good to say about this experience and will NEVER use Hamptons again.

Negatives: The breakfast sausage was not good. Overcooked or sat too long. Like a hockey puck. And since I have a gluten & dairy allergy, that was one of the only things I could eat that they offered for breakfast besides fruit.