Embassy Suites Phoenix - Biltmore

2630 East Camelback Road
Phoenix, 85016, AZ, US
7.4 Rating | 3.5-Star Hotel |
Embassy Suites Phoenix - Biltmore allows pets to accompany their people at their pet friendly accommodation. Up to 2 pets are welcome. The pet weight limit is 75 pounds and the pet fee is $50 per pet, per stay.
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Amenities

About This Property

Offering a year-round outdoor pool and fitness center, Embassy Suites Phenix - Biltmore is set in Phenix in the Arizona Region. Guests can enjoy a cooked-to-order breakfast, and a daily manager’s reception. Private parking is available on site. A flat-screen TV is provided. There is a 24-hour front desk, a business center and shops at the property. Copper Square is 5 mi from Embassy Phenix Biltmore, while Phenix Convention Center is 5 mi from the property. The nearest airport is Phenix Sky Harbor Airport, 5 mi from the property.

Check in / Check out

Check in time: 3:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour security
  • Bar
  • Contactless check-in/out
  • Daily Housekeeping
  • Daily disinfection
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities for disabled guests available
  • Family Rooms
  • First aid kit available
  • Fitness center
  • Free Breakfast
  • Free face masks
  • Golf Course
  • Hand sanitizer in guest accommodation and key areas
  • Hot tub/Whirlpool
  • Hygiene certification
  • Internet access in public areas
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Microwave
  • Non-smoking property
  • Parking Available
  • Pets Allowed
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Refrigerator
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Shops on site
  • Sofa
  • Staff follow all safety protocols as directed by local authorities
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Wheelchair accessible
  • outdoor pool
  • shuttle service
  • taxi service

Recent Reviews

Verified Hotel Guest Family with Teens September 4, 2021
Positives: Very spacious rooms and great hot breakfast!
Negatives: There mustÂ've been something wrong with the phone in my room because I couldnÂ't reach front desk.
Verified Hotel Guest Solo Traveler July 12, 2021
Positives: The front desk lady (a manager if IÂ'm not mistaken) she was literally the nicest most cheerful helpful and accommodating employee I have ever dealt with at any business pretty much ever.
Negatives: toilets wld flush poop back into both of the room sinks.Bedroom sink leaked badly the sewage into the carpet.which soaked into the bottom of my luggage.trash left from previous guests behind phone table.thick grey dust layer on everything bad on allergies
Verified Hotel Guest July 12, 2021
Positives: The air conditioning. Staff was nice.
Negatives: Water in swimming pool hot. Sinks clogged and dirty in room upon arrival. Had to pay $15.00 a night to park in hotel lot. Rented the room for a couple of nights while my house under construction. This hotel used to be really nice. Won't stay here again.
Julius Solo Traveler June 29, 2021
Positives: Friendly staff, clean room
Negatives: Older hotel, needs updating
Verified Hotel Guest Solo Traveler June 27, 2021
Positives: Room was old musty smelling. Water constantly leaked in shower and A/c wasn't hardly working. Just a tired hotel based on my room.
Negatives: The room
Verified Hotel Guest Solo Traveler June 23, 2021
Positives: one of the front desk staff, maybe even a manager, was the best thing by far about my stay. Breakfast was also amazing.
Negatives: The first room was humid like a swamp and air completely out. Also on the bedroom sink area was a dirty rag left by housekeeping. 2nd room on 2nd day air went out but hotel employee didnÂ't seem to care or want to help. Worst front desk person ever.
Louis Traveling as Couple June 15, 2021
Positives: Location was great, next to eating establishments.
Negatives: I booked this hotel for our 44 year wedding anniversary because it was supposed to have a restaurant inside(Steak House). Checked in and found out the steak house shut down.The coffee maker dirty, empty jerky wrapper and water bottle on floor in room.
Verified Hotel Guest Family with Teens June 2, 2021
Positives: the front desk agent was exceptional! Very welcoming, informative and prompt with any service!
Negatives: Many small items in the room were falling apart. We had to ask for towels every day because daily room service was suspended due to covid. There were no snack, coffee or fresh water stations provided while the restaurant was shut down due to covid.
Andrea Family with Young Children May 21, 2021
Positives: My family and I love the courtward with koi. The room size was great.
Negatives: The room itself smelled mold and cigarette.10 mins after we arrived in the first room the toilet flooded our room.Thought the front staff were kind theynwere not in a hurry.20 minutes later I called to request a new room.The next room had a previous flood
Marie Traveling as Couple May 18, 2021
Positives: Good location. Front desk guy was very nice.
Negatives: Our first room was dirty.. got another one that was better.. very dated hotel. In dire need of remodeling. Felt like a 2 star hotel ..
Verified Hotel Guest Business Traveler May 2, 2021
Positives: The atrium is nice and I enjoyed the location as it was proximity to an abundance of shopping and restaurants. A balcony on the room was a plus and the rooms are very spacious.
Negatives: The staff was very accommodating upon checking in for a weeks stay. However. Upon checkout I was rushed and made to feel like I was a criminal for requesting a late checkout. IÂ've gotten in touch with corporate. Wont stay again. They have lost my busin
Nicole April 18, 2021
Positives: The lobby was really nice?
Negatives: The room choice was horrible. The room above the lobby pull in? They blast music at kike 630 am right sound my room. Light bulbsx2 were out. Pay for parking? Limit on coffee in room? Pool was not warmed and the staff was not helpful. Worth maybe --$
Verified Hotel Guest April 6, 2021
Positives: The hotel is centrally located, it is next to the Biltimor shopping center.
Negatives: The carpet in our room was very dirty and the smell was gross. The toilet seat was dirty. We had to buy bleach to clean it ourselves the way we wanted. The curtain on one side was off the hook and was hanging down. Overall the room was dated and tired
Craig April 5, 2021
Positives: Location
Negatives: This hotel needs a major renovation. Rooms are old. No breakfast.
Mark Solo Traveler April 3, 2021
Positives: The room was ice cold and I was told that it is what it is .... hotel employee at the desk said he was going to credit my account ... not sure that happened.
Negatives: Too cold.... overpriced as well.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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