Extended Stay America Suites - Phoenix - Biltmore
5235 North 16th Street
Phoenix, 85016, AZ, US
Extended Stay America Suites - Phoenix - Biltmore welcomes four-legged guests at their pet friendly accommodation. Up to 2 pets are allowed in each room. The pet fee is $25 per pet, per day maximum $150 per stay.
About This Property
This Extended Stay America - Phenix - Biltmore is located in Phenix and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Planetarium/Science Center, the Convention Center and the University of Phenix Stadium.
Check in / Check out
Check in time:
Check out time:
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- BBQ facilities
- Coffee/tea maker
- Daily disinfection
- Desk/workspace in all rooms
- Facilities for disabled guests available
- Family Rooms
- First aid kit available
- Fitness center
- Food delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Hair dryer
- Hand sanitizer in guest accommodation and key areas
- Hot tub/Whirlpool
- Hygiene certification
- Internet access in public areas
- Laundry services
- Non-smoking property
- On-site parking
- Pets Allowed
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Room Service
- Safety Deposit Box
- Separate shower/bathtub
- Smoke alarms
- Staff follow all safety protocols as directed by local authorities
- Staff trained in safety protocol
- Sterilizing equipment
- TV & Movies/Shows
- Toiletries provided
- Wheelchair accessible
- alarm clock
- outdoor pool
- vending machine
The hotel provides a shuttle to and from the hotel it's on time the hotel is very close to the airport very clean hotel .Yes I see myself staying their again!!!
ItÃ‚'s too dirty, the microwave, lamps not working. I wonÃ‚'t be there again
The location was perfect. The room was nice. The staff were friendly.
The room phone had no power cord. There was never any house keeping, no coffee pot, no dishes / cups. I had to throw out my trash. I feel like I paid an awful lot for not getting what was advertised.
The customer upstairs kept jumping around all night
Was assigned an untenantable room from the start, the A/C ( in Arizona) was faulty, and room located directly above laundry room. . Spent two nights in a room in excess of 80 degrees climate. No manager nor an attempt to move to a different location.
From the start, could not check in at 2:00, was told I could not use the restroom in the halway. Was told I was not allowed to wait inside by posted policy. I was the only one there at the time. I made a respectful observation. This room was assigned.
Other than covid impact was fine
Pool not open in heat, all kitchen supplies removed, no breakfast service, (covid related), other guests weren't following covid recomendations... masks. Staff were very nice and following covid protocols and accomodating.
Quiet and Clean
I am sure due to the COVID, but many ameneties missing
Bed was clean
Roaches in kitchenette area & throughout microwave.
The excellent customer service from the front desk. Also the kitchen supplies were awesome. I felt so much at home.
Not a thing.
The fridge in my room was extremely loud when plugged in. When I inquired to move rooms or fix fridge the staff's remedy was to unplug my fridge and leave me with no working fridge for my entire stay
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.