Extended Stay America Suites - Phoenix - Scottsdale - Old Town

3560 North Marshall Way
Scottsdale, AZ 85251, US

5.4 Rating | 2.5-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

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About This Property

This Extended Stay America - Phenix - Scottsdale - Old Town is located in Scottsdale and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Fashion Square Mall, the Scottsdale Artist School and the Albertson's.

Room Types

Studio Queen Non-Smoking (refundable)

Studio Queen Non-Smoking - Free WIFI, Free Breakfast, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$71.99

nightly

$492.06 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Friday, Jul 11th, 2025 at midnight local hotel time (in Phoenix), you may cancel your reservation for a full refund. After Friday, Jul 11th, 2025 at midnight local hotel time (in Phoenix), you are not allowed to change or cancel your reservation. If you cancel your reservation after Jul 11, you will still be charged for the full amount.

Refund Policy

This booking is fully refundable if you cancel before Jul 10, 2025 at 11:59 PM. If cancelled after Jul 11, 2025 at 12:00 AM, a penalty of 1 night(s) will be charged. Failure to arrive at the property or Cancellations received after 2025-07-11 12:00 AM, will incur a penalty of 1 night(s).

Guarantee Policy

If you don't check-in to the hotel on the first day of your reservation and you do not alert the hotel in advance, your entire reservation will be canceled and you will not be entitled to a refund. The reservation holder must be 21 years of age or older.

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Websaver - Full pre-payment required upon booking.

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$492.06 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed upon request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Studio 2 Doubles Non-Smoking (refundable)

Studio 2 Doubles Non-Smoking - Free WIFI, Free Breakfast, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$86.99

nightly

$594.54 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Guarantee Policy

Photo Policy

Rate Description

Websaver - Full pre-payment required upon booking.

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$594.54 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed upon request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
BBQ Facilities
Bathtub
Carpeting
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Daily Disinfection
Desk/workspace Available
Elevator
English
Facilities For Disabled Guests Available
Family Rooms
First Aid Kit Available
Food Delivery
Free Breakfast
Free Parking
Free Wi-Fi
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hygiene Certification
Indoor Pool
Ironing Amenities
Kitchen
Kitchenette
Kitchenware
Laundry Services
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Pool
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Radio
Refrigerator
Room Towels Provided
Safety Deposit Box
Separate Dining Area
Separate Shower/bathtub
Shared Kitchen
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
TV & Movies/Shows
Telephone
Toiletries Provided
Vending Machine
Wheelchair Accessible

Recent Reviews

Anonymous review category business travellers July 5, 2025

Positives: Horrible experience would not recommend

Negatives: Everything !!worst stay ever at any hotel

Review

Worst hotel

Christopher young couple July 4, 2025

Review

Exceptional

Christopher young couple June 27, 2025

Positives: Calm and

Review

Exceptional

Lourdes young couple June 23, 2025

Review

Bad

Mcclanahan solo traveller June 22, 2025

Positives: The front desk concierge named Thomas was so helpful and so kind

Negatives: No breakfast

Review

Exceptional

Marco solo traveller June 9, 2025

Positives: The receptionist , she was great ! And also the position , close to all the old town stores / restaurants.

Review

Perfect position .

Ginger family with young children June 2, 2025

Positives: The check in staff was wonderful

Negatives: The morning male staff member started calling my room over and over 2 hrs before check out waking me up after a long night of working. Then as I walked out my room questioned if I was staying or checking out. This all happened before 11am check out. Due to this staff members actions I would not stay again.

Review

Disappointing

Michael group May 16, 2025

Review

Exceptional

Aries young couple May 13, 2025

Review

Very good

Fitzgerald young couple May 8, 2025

Positives: The front desk attendant was so helpful and friendly. She even called our room after we checked in to make sure we were happy with everything. Very impressive!

Review

Our stay was excellent and...

David young couple May 7, 2025

Review

Bad

Roni young couple May 5, 2025

Review

Exceptional

Cynthia family with young children May 4, 2025

Positives: Location

Negatives: Really dated. No outlets to charge phones by bed.

Review

This was a quick in...

Mendoza family with young children May 3, 2025

Review

Good

Lorena young couple April 28, 2025

Positives: Location and price and full small kitchen

Negatives: Size of was small

Review

Great staff and comfortable live...

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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