Extended Stay America Suites - Phoenix - Airport - Tempe
2165 West 15th
Tempe, AZ 85281, US
Tempe, AZ 85281, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Phenix - Airport - Tempe is located in Tempe and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Diablo Stadium, the Casino Arizona and the Tempe Town Lake.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (all Year)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Picnic Area
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
Location by the airport
Negatives:
I'm guessing they are understaffed. Front desk person was very nice. Halls seemed like they hadn't been vacuumed for a while, but room was pretty clean (still found things on the floor as if not vacuumed thoroughly). Room was spacious.
Positives:
The location
Negatives:
The bathroom didn't have any of those mini shampoo and conditioner annnnd there was no hand soap where we could keep our hand clean!
Review
Passable
Positives:
The location was good. Close to Tempe Diablo Stadium. The staff were polite but not friendly. I don’t think a single smile was provided but I can understand this based on the condition of the hotel and seeing some of the long term residents. I think they knew that we would be unhappy with our stay.
Negatives:
This facility is not family friendly at all. Despite requesting a crib upon booking, we weren’t informed until check in that the hotel does not have any cribs or pack and plays at the location. The hallways smelled of urine and smoke. The kitchenette sink was clogged. The bathroom door would not slide closed and based on the damage, it looked like it had been kicked in several times. There were no blankets for the pull out couch and all beds were very uncomfortable. The dirty floors were not appropriate for children. Overall this hotel left me with very concerning feelings. The breakfast offered was packets of oatmeal and very small muffins placed behind the front desk, which was unstaffed for the most part so there really wasn’t any access to the very limited offerings. I didn’t even see bowls and spoons available for the oatmeal.
Review
Do not bring children to...
Review
Very good
Positives:
We could see our truck through the window. The room had a fridge and a microwave which was useful. The room was big we had plenty of room to move around.
Negatives:
The remote had a back plate missing when we got into the room. I heard a dog barking and I heard some laughter at the middle of the night.
Review
It was great spot for...
Positives:
Breakfast consisted of prepackaged muffins and coffee. It was tasty, but not what one expects when breakfast is advertised.
Negatives:
You should put up front that the hotel does not accept prepaid cards of any kind. I can understand the rule, but if I had known up front I would have deposited the money into my actual bank account.
Review
Clean rooms, friendly staff, good...
Negatives:
The staff was very unhelpful regarding a check-in issue and refused to work with us to resolve it.
Review
Bad
Positives:
Didn’t stay long enough to find out.
Negatives:
Staff was very unprofessional by attitude and attire. Rude and not understanding.
Review
Bad
Positives:
Proximity to the airport
Negatives:
Outdated, banged up appliances, non-washable blanket on bed
Positives:
I like that they accept pets.
Negatives:
I needed assistance from the staff on duty between 3 and 5 am, but no one was available. I checked the front desk four times over a two-hour period, but the "Be Right Back" sign was in place with no one nearby. No one answered my calls either.
Positives:
Friendly
Good bed
Negatives:
Breakfast was disappointing
Review
Expensive
Positives:
The breakfast was just granola bars and muffins
Negatives:
Parking and one of the workers
Review
Passable
Review
Exceptional
Positives:
The only thing I liked was that they substituted an impossible booking with a similar room
Negatives:
From the lobby into the room it reeks of sweat and weed. They only clean rooms twice a month. The bathroom door was a sliding closet door with jacked up rollers and you had to force the door open and closed. As a man it was extremely difficult especially with no handle. The foldout couch bed was all smashed up. It had a lot of stains and had that bar that jams into your back like that one Seinfeld episode. Jacked up my back the whole next day. Other than that it's a place to sleep but in no way an extended stay.
Review
Wouldn't recommend.
Positives:
Close to the airport and to my AZ workplace
Negatives:
I was only there for 1 night. Checked in late. Woke up early morning to and the shower was not working!!! Could not be late for an early appointment and the hotel could not send maintenance until later in the morning. Terrible experience. Need to ask for
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