Extended Stay America Suites - San Jose - Santa Clara

2131 Gold Street
Alviso, CA 95002, US

6.7 Rating | 2.5-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

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About This Property

This Extended Stay America - San Jose - Santa Clara is especially designed for longer stays, with all rooms featuring a kitchenette. The hotel offers free WiFi, a 24-hour front desk and a free daily grab-and-go breakfast featuring breakfast bars, muffins, hot cereal, coffee and tea. Every kitchenette at Extended Stay America - San Jose – Santa Clara is equipped with a stove-top, a microwave and a refrigerator. The hotel provides guests with laundry and ironing facilities and upgraded bedding with extra pillows and a water filter in every room. The property offers free on-site parking. The Santa Clara Convention Center is 6 minutes’ drive away from the property. Home of the San Francisco 49ers professional football team, Levi’s Stadium is 1.9 mi away. Mineta San Jose International Airport is 18 minutes’ drive away.

Room Types

Studio Queen Accessible Non-Smoking (refundable)

Studio Queen Accessible Non-Smoking - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$114.32

nightly

$788.22 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Thursday, Mar 20th, 2025 at midnight local hotel time (in Los Angeles), you may cancel your reservation for a full refund. Between Thursday, Mar 20th, 2025 at midnight and Friday, Mar 21st, 2025 at midnight local hotel time (in Los Angeles), you may cancel your reservation for a partial refund. After Friday, Mar 21st, 2025 at midnight local hotel time (in Los Angeles), you are not allowed to change or cancel your reservation. If you cancel your reservation after Mar 21, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$788.22 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Studio Queen Non-Smoking (refundable)

Studio Queen Non-Smoking - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$114.32

nightly

$788.22 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$788.22 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Studio King Non-Smoking (refundable)

Studio King Non-Smoking - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$121.66

nightly

$838.32 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$838.32 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Studio 2 Doubles Non-Smoking (refundable)

Studio 2 Doubles Non-Smoking - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$129.66

nightly

$892.98 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$892.98 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Bar
Bathtub
Carpeting
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Contactless Check-in/out
Daily Disinfection
Designated Smoking Area
Desk/workspace Available
Elevator
English
Facilities For Disabled Guests Available
Family Rooms
Filipino
First Aid Kit Available
Food Delivery
Free Breakfast
Free Parking
Free Wi-Fi
Grocery Delivery
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Ironing Amenities
Kitchen
Kitchenette
Kitchenware
Laundry Services
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Radio
Refrigerator
Room Towels Provided
Safety Deposit Box
Separate Dining Area
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
TV & Movies/Shows
Taxi Service
Telephone
Temperature Check For Guests And Staff
Toiletries Provided
Vending Machine
Wheelchair Accessible

Recent Reviews

Yerbolat review category business travellers March 17, 2025

Review

Exceptional

Patricia group March 17, 2025

Review

Very good

Daniel young couple March 13, 2025

Positives: Good price

Negatives: location

Review

Good

Hakim family with young children March 13, 2025

Positives: Great

Negatives: Refrigerator to loud

Review

Exceptional

Taylor young couple March 7, 2025

Negatives: The night clerk didn’t know how to check me in she couldn’t pull the new list of reservations and there was nobody who had access to the email to confirm my reservation to the third-party site that I booked through so I had to end up sitting my car all night and waiting for the morning to check in

Review

Slept in car

Edward review category business travellers March 4, 2025

Review

Very good

Marvin review category business travellers March 4, 2025

Review

Exceptional

Robert young couple March 3, 2025

Positives: Okay

Negatives: The noise

Review

Called the front desk several...

Lakenya young couple March 1, 2025

Review

Good

Enery family with young children February 27, 2025

Review

Superb

Robert young couple February 27, 2025

Review

Very good

Kaitlin family with young children February 24, 2025

Positives: Quiet area, not busy, convenient to many locations.

Negatives: Bra found under bed, bathroom not cleaned to my expectations. No safety bars in bathtub, husband didn't feel safe.

Review

So so

Quinette review category business travellers February 16, 2025

Positives: Staff members only very nice, very professional and very understanding

Negatives: This hotel have roaches now and I’m allergic to cockroaches I got moved to three different rooms and all three of them had roaches. This hotel did not have this beginning of last year. I guess I’m the new management they not really keeping up with the rooms.

Review

Need to put a tent...

Rodriguez family with young children February 6, 2025

Positives: Nice and quiet

Negatives: We stay 04/31-02/02 A house keeping lady cleaning cross from us saw us leaving , Which I forgot twos bags tied in freg and I did not check out yet! I came back all the drawers were open my stuff was gone .. I ask her where’s my stuff she said I don’t know I didn’t go in while she drinking my drink … she lied and check our room for any thing left and she took it … sad The front lady Zelda was very kind love her!!

Review

Upset when left but a...

Jenkins review category business travellers January 26, 2025

Positives: Good location

Negatives: Room smelled like curry

Review

Good

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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