Hilton Los Angeles-Universal City

555 Universal Hollywood Drive
Los Angeles, 91608, CA, US
8 Rating | 4-Star Hotel |
Pet guests are welcome at pet friendly Hilton Los Angeles-Universal City. Each room can have pets which can be up to 75 pounds. The pet fee is $75.00 per stay.

About This Property

Located 5 minutes’ walk from the Universal Studios Hollywood entrance, this hotel offers a multi-lingual staff and contemporary rooms. Guests can unwind in the outdoor pool and hot tub. A cable TV and an iPod dock are standard in the spacious, pet-friendly rooms at Hilton Los Angeles-Universal City. Wide windows feature city or theme park views. The Universal City Hilton offers Café Sierra, located in a glass-enclosed atrium. The café serves a full daily menu which offers California, Continental and Chinese cuisine in a modern, brightly lit setting. A 24-hour business center and a modern fitness center that is fully equipped with cardio and weight machines are available to guests. Tour and car hire services are also provided. The hotel concierge can help guests with travel arrangements. Universal City Hilton Los Angeles is 2.5 mi from the Hollywood Bowl and 1.2 mi from Lakeside Golf Club. Downtown Los Angeles is just 30 minutes’ metro ride away.

Check in / Check out

Check in time: 4:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour security
  • ATM or cash withdraw on site
  • Airport Shuttle
  • Arabic
  • Bar
  • Body thermometer available
  • Car rental available
  • Chinese [Mandarin]
  • Coffee shop
  • Concierge services
  • Contactless check-in/out
  • Convenience Store
  • Currency exchange service
  • Daily Housekeeping
  • Daily disinfection
  • Doorman
  • Electric vehicle charging station
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities for disabled guests available
  • Filipino
  • First aid kit available
  • Fitness center
  • Free Wi-Fi
  • Free face masks
  • French
  • Garden
  • German
  • Hand sanitizer in guest accommodation and key areas
  • Hiking
  • Hot tub/Whirlpool
  • Hygiene certification
  • Internet access in public areas
  • Kitchen
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site parking
  • Parking Available
  • Pets Allowed
  • Physical/social distancing guidelines
  • Poolside bar
  • Protective screen or physical barriers in appropriate areas
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Shops on site
  • Spanish
  • Staff follow all safety protocols as directed by local authorities
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Ticket services
  • Tour services
  • Valet Parking
  • Wheelchair accessible
  • gift/souvenir shop
  • outdoor pool
  • smoking allowed
  • taxi service
  • vending machine

Recent Reviews

Monica Family with Young Children November 3, 2021
Positives: Location to Universal Studios. Rooms were clean.
Negatives: $45 per night for parking. Hotel offers zero accommodation that other less expensive Hilton Hotels offer, like coffee in the lobby. No room service,using Covid as an excuse. Day of departure house keeping was knocking on our door at 8am to clean the room
Steven Family with Young Children October 3, 2021
Positives: The hotel is just outside the Universal Studio park entrance, making it easy to the park with young children.
Negatives: Room service was sub-standard during the 4 night stay. Coffee and shower supplies was not restocked, beds made, and trash not removed (had to also use the hallway trash).
Mischelle September 26, 2021
Positives: Location
Negatives: Room needs a little updating for the price
Verified Hotel Guest September 25, 2021
Positives: I loved the little bar restaurant at the front of the hotel. It was such a neat space.
Negatives: I wish the bar restaurant was open later, but I understand staffing and it was during a weekday.
Rita Traveling as Couple September 21, 2021
Positives: Customer experience clean rooms
Negatives: No everything was excellent
Linda Family with Teens August 24, 2021
Positives: How close or was to the things we had planned
Negatives: The expense of parking my car there
Maria Family with Young Children August 18, 2021
Positives: Access to Universal Studios is great!! Quick 5minute walk! Hotel lobby and Pool are great! Quiet rooms with beautiful bathroom and we got a gorgeous view from the 9th floor! Staff was very pleasant. Check in and checkout was simple. Enjoyed stay!
Negatives: Room seemed dated. Needs to be modernized. Restrooms are beautiful but the room itself is not the star level itÂ's rated. Sofa bed mattress was very squeaky :/ Wish hotel had a a few more amenities like other nicer HiltonÂ's.
Courtney Family with Young Children August 7, 2021
Positives: Amenities
Negatives: I've been charged for valet parking which I did not incur. Havnt received call back to resolve
Ana Solo Traveler July 28, 2021
Positives: First time visiting Hilton, it was great, IÂ'll definitely make reservations in the future. Friendly, respectful and clean staff.
Negatives: Yes, the website mention parking charges which is fine, but they charged me for services I wasnÂ't going to use they charge me anyways, they suppose to drop those charges 5 business days after my check out. Website should be more detailabout any charge
Verified Hotel Guest Family with Young Children July 25, 2021
Positives: Location
Affirminc Senior Traveler July 16, 2021
Positives: The room was clean
Negatives: Check in was at 4 pm I got there and the room was not ready. I arrive at 5:30. Had booked a king bed. But full bed room was only available. The frig was not working. Also i did not realize the room did not come with a microwave.
Cheeto Family with Young Children July 5, 2021
Positives: Convince so close to universal studios
Negatives: No
Verified Hotel Guest June 28, 2021
Positives: Proximity to universal studios
Negatives: Room smelled like mold, staff at front desk was aloof. Restaurant was lacking too.
Verified Hotel Guest Family with Young Children June 15, 2021
Positives: location
Negatives: paid alot of money not to have free breakfast.
Daniella Family with Young Children June 8, 2021
Positives: The view and how close it is to the park was amazing.
Negatives: I didnÂ't like that we couldnÂ't change the temperature on the A/C. We were a bit warm and woke up during the night because of it.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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