Hilton Los Angeles/Universal City
555 Universal Terrace Parkway
Universal City, CA 91608, US
Universal City, CA 91608, US
Hilton Los Angeles/Universal City is pet friendly. Pet fee is USD $75 per pet, per stay. The number of pets allowed is 2. Pet weight limit is 75 lbs. **Greatly appreciate your cleaning up after your pet. Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
About This Property
Located 5 minutes’ walk from the Universal Studios Hollywood entrance, this hotel offers a multi-lingual staff and contemporary rooms. Guests can unwind in the outdoor pool and hot tub. A cable TV and an iPod dock are standard in the spacious, pet-friendly rooms at Hilton Los Angeles-Universal City. Wide windows feature city or theme park views. The Universal City Hilton offers Café Sierra, located in a glass-enclosed atrium. The café serves a full daily menu which offers California, Continental and Chinese cuisine in a modern, brightly lit setting. A 24-hour business center and a modern fitness center that is fully equipped with cardio and weight machines are available to guests. Tour and car hire services are also provided. The hotel concierge can help guests with travel arrangements. Universal City Hilton Los Angeles is 2.5 mi from the Hollywood Bowl and 1.2 mi from Lakeside Golf Club. Downtown Los Angeles is just 30 minutes’ metro ride away.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alternative Meal Arrangement
- Arabic
- Balcony/terrace
- Bar
- Body Thermometer Available
- CCTV Security In Common Areas
- Car Rental Available
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Doorman
- Electric Vehicle Charging Station
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Filipino
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- French
- Game Room
- Garden
- German
- Gift/souvenir Shop
- Golf Course
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hiking
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Internet Access (charges May Apply)
- Ironing Amenities
- Kid-friendly Dinning
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Kitchen
- Shops On Site
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Ticket Services
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
Recent Reviews
Review
Everything was Super!
Review
Exceptional
Positives:
The room was exceptionally clean!
Negatives:
The beds in the room are not queen size, they are full size. Check-in clerk forgot to mention information regarding the parking garage, and parking key needed.
Review
It was great! Love the...
Positives:
nothing
Negatives:
The towel is like just soaked in disinfectant water hard and smell, the water temperature of the bath water is not well adjusted, lived for three days did not come to my room to clean the room, no one changed the drinking water of the room, but has always retained the water charge, the front desk is not suitable for engaging in the service industry
Review
terrible
Review
Exceptional
Positives:
Fresh,hot,always replenishing in a huge variety to choose from. Weight staff was very attentive, even though it was just a Buffett we got.
Review
Next time we are going...
Positives:
The location and room.
Negatives:
The parking facilities were a challenge. With a bigger vehicle, I was forced to valet. Then was charged more money because it was after 6 pm.
Review
Great location and you will...
Positives:
That it was very close to universal studios. We only stayed one night but it was a nice hotel and we loved the location.
Review
Very good
Positives:
It was close enough to walk to universal
Negatives:
They charge for every little thing even wifi
Review
Passable
Positives:
Good location.
Negatives:
Hilton required the purchase of two rooms for a family of 5. Shuttle to Universal is inconsistent and staff are aloof. There are nearly no suites and the rooms are nice but not high-end.
Review
A well-located hotel with mediocre...
Positives:
location, location, location and free shuttle to unuversal studios
Negatives:
bad smell of mold in the room, reported to hotel managment
Review
wonderfull
Review
Good
Positives:
Shuttle times posted wrong and staff said bye take note of this wrong I for which made for a Uber ride when we could have shuttles the oldest and youngest in our group
Negatives:
Service - breakfast was confusing and lacking in variety. Very minimal for cost on both conventional and regular
Review
Average at best
Positives:
Staff are friendly and helpful.
The cleanliness of the hotel and the room.
Negatives:
Im disappointed how the pool is not heated.
The beds are full, not queen size.
This is the only hotel I have stayed that charged for internet.
The toilet paper is as rough as sand paper.
And the breakfast is not free and its over priced.
I would not stay here again. I would not recommend this hotel to my family and friends.
Review
Disappointed. I expected more from...
Review
Good
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