Hotel Shangri-La
1301 Ocean Avenue
Santa Monica, CA 90401, US
Santa Monica, CA 90401, US
About This Property
Ideally located in the prime touristic area of Santa Monica, Hotel Shangri-La promises a relaxing and wonderful visit. The hotel offers a wide range of amenities and perks to ensure you have a great time. Facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas, valet parking are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, additional bathroom, additional toilet, carpeting, linens. Enjoy the hotel's recreational facilities, including hot tub, fitness center, golf course (within 3 km), outdoor pool, spa, before retiring to your room for a well-deserved rest. Hotel Shangri-La combines warm hospitality with a lovely ambiance to make your stay in Los Angeles (CA) unforgettable.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- Air Conditioning
- Arabic
- Bar
- Blackout Curtains
- Body Thermometer
- Car Park [charges Apply]
- Car Power Charging Station
- Check-in [24-hour]
- Check-in/out [express]
- Chinese [Mandarin]
- Coffee/tea Maker
- Concierge
- Contactless Check-in/out
- Daily Disinfection In All Rooms
- Daily Disinfection In Common Areas
- Daily Housekeeping
- Desk
- Doctor/nurse On Call
- Dry Cleaning
- Elevator
- English
- Exterior Corridor
- Face Coverings On Staff
- Facilities For Disabled Guests
- Family Room
- Fitness Center
- Food Delivery
- Free Wi-Fi In All Rooms!
- French
- Front Desk [24-hour]
- German
- Gift/souvenir Shop
- Golf Course (within 3 Km)
- Grocery Delivery
- Hair Dryer
- Hand Sanitizer
- Hot Tub
- Hot Water Linen And Laundry Washing
- Hygiene Certification
- IPod Docking Station
- In-room Safe Box
- Individual Air Conditioning
- Individually-wrapped Food Options
- Internet Access – Wireless
- Iron
- Ironing Service
- Kitchen
- Laundry Service
- Luggage Storage
- Massage
- Meeting/Banquet Facilities
- Microwave
- Mini Bar
- Non-smoking
- On-demand Movies
- Pet-friendly [charges Apply]
- Physical Distancing Of At Least 1 Meter
- Poolside Bar
- Private Bathroom
- Refrigerator
- Rental Car
- Restaurants
- Room Service
- Rooms Sanitized Between Stays
- Russian
- Safe Dining Setup
- Safety Deposit Boxes
- Satellite/cable Channels
- Sauna
- Security [24-hour]
- Service Animals Are Welcome
- Shared Kitchen
- Shower
- Smoke-Free Property
- Smoking Area
- Sofa
- Spa
- Spa/sauna
- Spanish
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Streaming Service Like Netflix
- Swimming Pool [outdoor]
- Telephone
- Temperature Check For Guests And Staff
- Terrace
- Ticket Services
- Toiletries
- Tours
- Valet Parking
- Wheelchair Accessible
- Wi-Fi In Public Areas
- Wi-Fi [free]
- Xerox/fax In Business Center
Recent Reviews
Positives:
big rooms with sea views, lovely doorman/guy in lobby helping with bags
Negatives:
pool was shut most of our stay was not informed about this prior, loud building work (sanding) started at 7am - not pleasant. disappointing considering the price per night. hotel bar charged me $35 for one drink which is outrageous, bar staff cheat you with a cup of ice and a small bit of liquid, already ran my card before showing the price - really nasty way of doing things, was only there for convenience but defo would not come back to hotel or bar.
Review
not worth the money, bar will rob you
Positives:
big rooms with sea views, lovely doorman/guy in lobby helping with bags
Negatives:
pool was shut most of our stay was not informed about this prior, loud building work (sanding) started at 7am - not pleasant. disappointing considering the price per night. hotel bar charged me $35 for one drink which is outrageous, bar staff cheat you with a cup of ice and a small bit of liquid, already ran my card before showing the price - really nasty way of doing things, was only there for convenience but defo would not come back to hotel or bar.
Review
not worth the money, bar...
Review
Very good
Review
Very good
Review
This guest did not leave comments about this hotel.
Positives:
This hotel was absolutely awful, few things were enjoyable.
Negatives:
This hotel was absolutely awful. The pool was out of service for the entirety of our stay, even though we were emailed the day before our trip bragging about the pool and environment. We were told every day that it would be fixed the next day, but each day it remained closed. The shower also leaked with every use, filling the floor with puddles of water.
Review
I would never recommend this glorified motel to anyone.
Positives:
This hotel was absolutely awful, few things were enjoyable.
Negatives:
This hotel was absolutely awful. The pool was out of service for the entirety of our stay, even though we were emailed the day before our trip bragging about the pool and environment. We were told every day that it would be fixed the next day, but each day it remained closed. The shower also leaked with every use, filling the floor with puddles of water.
Review
I would never recommend this...
Positives:
The design , the proximity to the Santa Monica pier.
Negatives:
The room was not ready on arrival. No pricing on the pool side bar menu.
Positives:
location. this is most convenient.
Negatives:
they were renovating the lobby and sanding the deck of the pool starting at 7am until late. the noise was crazy!
Review
uncomfortable gor the money we paid.
Positives:
location. this is most convenient.
Negatives:
they were renovating the lobby and sanding the deck of the pool starting at 7am until late. the noise was crazy!
Review
uncomfortable gor the money we...
Positives:
The location was good and were the staff.
Negatives:
The hotel needs renovation. The sink in our bathroom was peeling. The marble had been painted and the almost half of the paint was peeling off. The floor and furniture needs refinishing. There was no food service.
Review
We were very disappointed and booked this hotel based on the previous reviews.
Positives:
The location was good and were the staff.
Negatives:
The hotel needs renovation. The sink in our bathroom was peeling. The marble had been painted and the almost half of the paint was peeling off. The floor and furniture needs refinishing. There was no food service.
Review
We were very disappointed and...
Positives:
Pool area could not be more beautiful. The staff that supported the pool area such hard workers especially a young woman. We enjoyed your pool area soooo much. Housekeeping amazing at your hotel. Room was spotless. So happy I upgraded to a kitchen. So worth it. Adrienne the concierge very helpful. Parking was excellent.
Negatives:
When we arrived, something wrong with temperature control on shower. My husband got scalded but maintenance came immediately to fix it. Restaurant service super slow. Most people don't have time to take that long for breakfast. Food was good though. Mattress on pullout couch in room 306 thin and full of broken springs. Very uncomfortable. Needs to be replaced. Beach was closed due to high levels of bacteria. Difficult to have so many homeless.
Review
Loved the location and our large room with kitchen. Being able to walk to restaurants was amazing.
Positives:
Pool area could not be more beautiful. The staff that supported the pool area such hard workers especially a young woman. We enjoyed your pool area soooo much. Housekeeping amazing at your hotel. Room was spotless. So happy I upgraded to a kitchen. So worth it. Adrienne the concierge very helpful. Parking was excellent.
Negatives:
When we arrived, something wrong with temperature control on shower. My husband got scalded but maintenance came immediately to fix it. Restaurant service super slow. Most people don't have time to take that long for breakfast. Food was good though. Mattress on pullout couch in room 306 thin and full of broken springs. Very uncomfortable. Needs to be replaced. Beach was closed due to high levels of bacteria. Difficult to have so many homeless.
Review
Loved the location and our...
Positives:
The location of the Shang-ri La was perfect for walking the boardwalk or accessing nearby restaurants and bars, and was still quiet despite being right on Ocean Ave. Room was clean and pretty big for being in Santa Monica, and was a great value to stay at an iconic establishment.
Negatives:
There could have been more amenities at the hotel, and there was construction going on in the courtyard, which was noisy throughout the day.
Review
Iconic establishment with the perfect location near the Santa Monica boardwalk!
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