Extended Stay America Suites - Richmond - Hilltop Mall
3170 Garrity Way
San Pablo, CA 94806, US
San Pablo, CA 94806, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Richmond - Hilltop Mall is located in Richmond and especially designed for longer stays, with all rooms featuring a kitchenette. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Richmond is equipped with a stove-top, a microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The daily free grab-and-go breakfast includes breakfast bars, muffins, hot cereal, coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Rosie the Riveter Home Front, Six Flags Discovery Kingdom and Fisherman's Wharf.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Carpeting
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Safety Deposit Box
- Separate Dining Area
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Good
Review
Good
Review
Bad
Negatives:
The hallway smells like smoke cigarettes and weed and I thought that was a non-smoking facility. Hopefully they can do better. I didn’t see any security around there. I think that’s needed as well.
Review
It was ok ..!
Positives:
Nothing
Negatives:
Horrible experience . I made a reservation, paid for it, got a confirmation, and then after a long trip (and ready to go to bed) was told there were no rooms. Had to waste time trying to find another room somewhere else while I was exhausted, pay for another Uber, and days later still fighting for a refund.
Review
Don't care about guests
Positives:
Refrigerator in the room. Still wish you had a ice machine for the guests. We had the room at the end of the hall on the top floor-Quiet. Security walking around the parking lot. Breakfast-muffins!
Negatives:
There was no shampoo, hair conditioner and body wash in the bathroom. Who would bother to ask front desk for them after settled in the room? Only offer one plastic cup in the room!
Found a live silverfish on the bathroom floor.
Review
Good
Review
This guest did not leave comments about this hotel.
Positives:
Conveniente, close to stores and restaurants
Negatives:
Customer service, I spend 30 minutes waiting for someone ti take care of my check in, bathroom was dirty
Review
Fair
Positives:
Friendly, helpful, lovely
Great coffee
Negatives:
Bed too low & too soft, pillows too soft, chair impossible to get out of, noisy toilet, if I wanted heat I had to listen to the loud, annoying fan because it wouldn’t turn off, when fan first turned on I got cold air blowing out at least 2-3 minutes until it got warm, generally a very uncomfortable room
Review
Nice people & surroundings; lousy...
Review
Bad
Positives:
The staff was great
Negatives:
Quiet
Review
Exceptional
Positives:
Everything was great no complaints.
Review
Comfortable
Review
Good
Positives:
i liked how everything was needed here but there was roaches
Negatives:
there was roaches
Review
good hotel but needs good...
Review
Bad
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