Hotel Zeppelin San Francisco

Negatives: To be fair, there's nothing I'd point out, simple but really good.

Negatives: There’s no drinking water in common spaces, must go downstairs and ask for a refill

Negatives: Two minor reservations: tea/coffee making facilities no longer available in room and there used to be full breakfast available by the lobby., but now just coffee/croissants provided.

Negatives: Do not bother with the breakfast package. You get a $15 voucher to spend at the on site cafe which had limited options. I'm lactose intolerant and all of the hot sandwiches had cheese in them. I asked if I could have one of the sandwiches without cheese & was told no, they just come with cheese in them. So I basically had a choice of what was on the counter, one day all that was left was cake. I chose banana bread which had a hair in it! All of the food was given to you in paper to go bags which made for messy eating. The rooms were clean with the exception of the windows which were absolutely filthy. No complimentary teas or coffees in the room, even the bottled water had a $5 price tag on it. You could get complimentary teas or coffees in the cafe between 7-11am but most days this didn't arrive until 7.30am. We were also charged a $35 per day fee for use of facilities even if you didn't want to use them. This included a gym (which we didn't know it had, if we did we might have brought gym clothes & used it) and a games room downstairs. The one day we did want to use this was superbowl Sunday and it was booked for a private party. They don't waive the fee even if it's booked out. Overall the hotel wasn't awful but it definitely didn't feel good value for money or like a 4* hotel.