JW Marriott San Francisco Union Square
515 Mason Street
San Francisco, CA 94102, US
San Francisco, CA 94102, US
Pet guests are welcome at JW Marriott San Francisco Union Square. Pet fee is USD $100 per stay. The number of pets allowed is 2. Pet weight limit is 25 lbs.
Book Now from $247/night
About This Property
Located in San Francisco’s vibrant Union Square, this hotel offers air-conditioned rooms with chic, modern furnishings. Guests can enjoy a drink and a meal at the on-site bar and restaurant. Fisherman’s Wharf is 1.2 mi away. All luxurious rooms at JW Marriott San Francisco Union Square have a large LDC TV with premium film channels, a work desk with an ergonomic chair and a coffee machine. Rooms include an in-room safe, a marble bathroom and guest robes. A variety of local and international meals are served at the hotel’s signature Level III Restaurant. JW Marriott San Francisco’s Level III Bar provides cocktails and snacks and includes a large selection of Northern California wines. JW Marriott San Francisco Union Square provides a well-equipped modern fitness center for guests. A 24-hour front desk is also provided. Home of the San Francisco Giants professional baseball team, Oracle Park is 15 minutes’ drive away from this this hotel. Chinatown is 12 minutes’ walk away. Ghirardelli Square is 12 minutes’ drive away from JW Marriott San Francisco Union Square.
Room Types
Queen Griffin, Guest room, 2 Queen (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Auditory Guidance
- Bar
- Breakfast In The Room
- Breakfast Takeaway Containers
- CCTV In Common Areas
- CCTV Outside Property
- Car Hire
- Currency Exchange
- Dry Cleaning
- Electric Vehicle Charging Station
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Fruits
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating
- Higher Level Toilet
- Internet Services
- Invoice Provided
- Key Card Access
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sink
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Paid WiFi
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Restaurant
- Room Service
- Safety Deposit Box
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Terrace
- Toilet With Grab Rails
- Tour Or Class About Local Culture
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Visual Aids: Braille
- Visual Aids: Tactile Signs
- Wheelchair Accessible
- WiFi
- Wine/champagne
Recent Reviews
Positives:
Location was perfect
Negatives:
Front lobby under renovation and was difficult for driving in and out and parking was difficult.
Review
Nice location but service could be improved
Positives:
The property is beautiful! Awesome location and a smashing room!
Negatives:
Windows could open further.
Review
Lovely room for a weekend getaway!
Positives:
Manger on duty were very rude!
Review
Disappointing
Positives:
GOOD SERVICE
Negatives:
GOOD SERVICE
Review
NEED TO IMPROVE
Review
Perfect
Positives:
It was very close to union squire and a variety of restaurants on walking distance.
Negatives:
The charged us $25 per room per day and asked us to use it in hotel restaurant. this charge was not mentioned clearly at the time of booking through booking.com. The system kept charging my credit card nearly on a daily basis for small amounts and when I checked with them they said this is an automated charge by our system to maintain deposit!! They charged me daily for the mini bar which I didn't use. I had to check with the front desk every two days to remove the extra charges on my credit card. I had to extend my stay so I did a new reservation. They charged me for the checkout and check-in date twice. When I checked the bill and asked them they gave me the same answer that these are automated transactions by the system!! So if you do not check your bill they will wipe your credit card. They almost used my whole credit card limit for their transactions. They charge us too much money with no service at all. WIFI was not free so we called the front desk and said it is free click on the $14.95 daily. then we discovered they charged us $14.95 daily for each room for the WIFI. House keeping are very slow an cleaning is not efficient. They don't have clean my room tag to hang on the door to request room cleaning. We go out early in the morning and we come back around 1:00 pm and the rooms are not clean, we called them and the answer was that the hotel is fully booked!! another day they answered that there is many checkouts and they are a priority!! What kind of a hotel doesn't know how to manage the hotel capacity. we had to call them everyday to request housekeeping. The first night the AC/ heater was not working in one of the rooms, it was very cold we couldn't sleep we had to ask for extra blanket. The blankets they use are very light they don't make you feel warm, I had to wear socks. I had to call them the next day to send maintenance. I spent half of my stay calling them and checking my bill with the reception.
Review
I will not stay at JW Marriot for my next visit to San Francisco.
Positives:
The location is right in the middle of town and has easy access to all tourist spots.the valet service was excellent.
Negatives:
More food options especially late night
Crime seems to be high in the area and at night feels unsafe
Review
Good property right in the middle of town
Review
Exceptional
Review
Perfect
Positives:
The Location as well as room size were good.
Negatives:
Although I had booked for 2 Adults and 2 kids inclusive of breakfast, I was informed at the reception that the breakfast applies to 2 guests only and each guest is entitled to a breakfast allowance of US$ 25 each only. Anything consumed beyond that shall be charged. This was never mentioned in our booking. Although the rooms were probably renovated but the headboard for beds is a big mirror which has not been changed and looks rusted and very old.
Review
Average, felt deceived regarding the breakfast being for people only and limited to US$ 25/guest
Review
Exceptional
Positives:
Reasonable price, plenty of room, very comfortable, extremely helpful staff
Negatives:
No
Review
Exceptional
Positives:
Location and it being a JW marriott hotel
Negatives:
The assumption of it being a Jw marriott, service would be excellent but i was wrong.
Staff were not friendly at all!!!! Compared to the marriott union square and both being a marriott property, this JW staff were very obnoxious, unfriendly and not welcoming.
The marriott union square staff are far more friendly, more accommodating and more approachable!
We stayed at the studio suite and the air condition unit was hitting us straight at our faces!!!
Review
Ok but i will not stay here again.
Positives:
Hotel was very clean. The room was modern and comfortable.
Negatives:
Felt for the amount you paid, the hotel nickel and dimed you. Charged us a 25 dollar per day destination fee that you couldn't opt out of and was impossible to use to the full. Charged an Internet fee, this day in age most hotels give you that for free.
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