Palace Hotel A Luxury Collection Hotel San Francisco

2 New Montgomery Street
San Francisco, CA 94105, US

8.4 Rating | 5-Star Hotel |

Palace Hotel A Luxury Collection Hotel San Francisco welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD 150 per accommodation, per stay. The number of pets allowed is 1. Dogs only. Pet weight limit is 40 lbs.

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Amenities

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About This Property

Famed bars, an awe-inspiring crystal chandelier restaurant, a fitness area and a glass dome indoor pool are featured at this landmark Financial District Palace. San Francisco’s vibrant Union Square is 5 minutes’ walk from Palace Hotel. Leather tufted headboards, 11-foot ceilings, bedside lighting, high thread count linens and pillow-top bedding set the stage for a luxurious night’s sleep in each room at the Palace Hotel, a Luxury Collection Hotel, San Francisco. High-end luggage inspired desk, tables and the bathroom vanity transport guests to the Palace origins with modern finishes. A 48-inch flat-screen satellite and streaming enabled TV, marble bath, rain shower and back-lit bathroom mirror completes the design. Inspired by west-coast impressionism, layered deep plum, midnight blue and shades of gray textiles create a rich coastal atmosphere. Restored architectural elements like a solid oak door from 1909 and brass monogrammed door knobs are featured. Custom sofas in a separate seating area and Market Street views are featured in select suites. Austrian crystal chandeliers hang from a light-filled glass rotunda surrounding The Garden Court restaurant. Breakfast, lunch and signature tea is featured during the day. Savory bites, handcrafted cocktails, curated wines and decadent desserts are served in the evening at the GC Lounge. Guests can enjoy innovative cocktails, craft beers, bold wines and shareable artisan cuisine at the Pied Piper, home of the Maxfield Parrish mural The Pied Piper of Hamelin, which was commissioned as gift to San Francisco to honor the hotel’s reopening in 1909. Boasting sexy, contemporary décor, the Pied Piper is a San Francisco legend and the perfect place for an intimate individual dining experience or a social celebration. Under a glass dome with city views, an indoor pool surrounded by chaise lounges and spas is featured. Tucked away on a high floor, this key card access oasis also features spa services and a 24-hour fitness center that overlooks the pool area through floor to ceiling windows. Marble baths and spa showers are featured in the changing rooms. Palace Hotel, a Luxury Collection Hotel, San Francisco is 20 minutes’ cable car ride from shopping and dining at Fisherman’s Wharf. Offering a 24-hour concierge service, the concierge can connect guests’ to restaurants, designer boutiques, cable cars rides, the Embarcadero, Ferry Building, Chinatown, Oracle Park, cultural museums and theaters.

Room Types

Superior Room, Guest room, 1 King (non-refundable)

Superior Room, Guest room, 1 King - Fridge.
Sleeps up to 2
Pet fee USD 150 per accommodation, per stay.

$352.33

nightly

Select

Room Details

Policies

Cancellation Policy

Good news! Before Wednesday, Apr 24th, 2024 at midnight local hotel time (in Los Angeles), you may cancel your reservation for a full refund. Between Wednesday, Apr 24th, 2024 at midnight and Friday, Apr 26th, 2024 at midnight local hotel time (in Los Angeles), you are not allowed to change or cancel your reservation. If you cancel your reservation between Apr 24 and Apr 26, you will still be charged for the full amount. After Friday, Apr 26th, 2024 at midnight local hotel time (in Los Angeles), you are not allowed to change or cancel your reservation. If you cancel your reservation after Apr 26, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 2 days prior to the arrival date will incur a charge of 13% of the booking value. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for <b>the mandatory fee listed above as well as</b> any additional hotel incidental charges such as parking, phone calls or minibar charges which are not included in the room rate.

Rate Description

Special Rate

Mandatory Fee Policy

This hotel charges an additional $5.28 USD mandatory fee. This fee will be charged to you directly by the hotel. Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe fees. The amount of the charge is subject to change.

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,505.12 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. If you book a breakfast included rate, breakfast will be provided for only 2 guests. All additional guests will be charged. The Palace Hotel request that no parties, group celebrations or gatherings be held in guest rooms and suites. Our policy applies to all occasions, including but not limited to - proms, graduations, and New Year’s Eve celebrations. Should you wish to request permission to host a party, they are most happy to look at available options in a private function room or one of the restaurants. Only dogs under 15 pounds are permitted at the property. Please contact property for restrictions and fees if you are traveling with a dog. On-site parking is available for a fee. Larger vehicles are charged at a higher rate. Please contact property for more details. Guest credit card presented at check in must match the credit card used to guarantee the reservation and deposit at time of booking. Please contact the hotel directly if prepaying or using a different card at check in. A third-party authorization form is required 4 days prior to arrival.

Superior Room, Guest room, 2 Double (non-refundable)

Superior Room, Guest room, 2 Double - Fridge.
Sleeps up to 4
Pet fee USD 150 per accommodation, per stay.

$357.33

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Mandatory Fee Policy

This hotel charges an additional $5.36 USD mandatory fee. This fee will be charged to you directly by the hotel. Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe fees. The amount of the charge is subject to change.

Hotel Occupancy Policy

All rooms booked for quadruple occupancy (i.e. 4 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,540.64 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Deluxe Room, Guest room, 1 King (non-refundable)

Deluxe Room, Guest room, 1 King - Fridge.
Sleeps up to 2
Pet fee USD 150 per accommodation, per stay.

$382.33

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Mandatory Fee Policy

This hotel charges an additional $5.76 USD mandatory fee. This fee will be charged to you directly by the hotel. Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe fees. The amount of the charge is subject to change.

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,718.42 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Deluxe Room, Guest room, 2 Double (non-refundable)

Deluxe Room, Guest room, 2 Double - Fridge.
Sleeps up to 2
Pet fee USD 150 per accommodation, per stay.

$389.00

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Any cancellation received within 2 days prior to the arrival date will incur a charge of 14% of the booking value. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

Rate Description

Special Rate

Mandatory Fee Policy

This hotel charges an additional $5.82 USD mandatory fee. This fee will be charged to you directly by the hotel. Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe fees. The amount of the charge is subject to change.

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,765.82 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Grand Deluxe Room, Larger Guest room, 1 King, City view (non-refundable)

Grand Deluxe Room, Larger Guest room, 1 King, City view - Fridge.
Sleeps up to 3
Pet fee USD 150 per accommodation, per stay.

$402.33

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Mandatory Fee Policy

This hotel charges an additional $6.02 USD mandatory fee. This fee will be charged to you directly by the hotel. Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe fees. The amount of the charge is subject to change.

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,860.62 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Junior Suite Studio Style, 1 Bedroom Studio Suite, 1 King (non-refundable)

Junior Suite Studio Style, 1 Bedroom Studio Suite, 1 King - Fridge.
Sleeps up to 3
Pet fee USD 150 per accommodation, per stay.

$422.80

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Mandatory Fee Policy

This hotel charges an additional $6.36 USD mandatory fee. This fee will be charged to you directly by the hotel. Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe fees. The amount of the charge is subject to change.

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$3,006.18 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Superior Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed (non-refundable)

Superior Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed - Fridge.
Sleeps up to 3
Pet fee USD 150 per accommodation, per stay.

$528.50

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Mandatory Fee Policy

This hotel charges an additional $7.92 USD mandatory fee. This fee will be charged to you directly by the hotel. Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe fees. The amount of the charge is subject to change.

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$3,757.68 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Deluxe Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed (non-refundable)

Deluxe Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed - Fridge.
Sleeps up to 3
Pet fee USD 150 per accommodation, per stay.

$563.73

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Mandatory Fee Policy

This hotel charges an additional $8.46 USD mandatory fee. This fee will be charged to you directly by the hotel. Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe fees. The amount of the charge is subject to change.

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$4,008.12 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 4:00PM

Check out time: 12:00PM

Features and Amenities

24-Hour Front Desk
24-hour Security
ATM Or Cash Withdraw On Site
Access To Health Care Professionals
Accessibility Meeting Spaces Available
Accessible Bathtub Available
Accessible Entrance To Swimming Pool
Accessible Registration Desk Available
Accessible Rooms With 32-inch Wide Door Opening Available
Accessible Route To Business Center
Accessible Route To Fitness Center
Accessible Route To Guest Rooms
Accessible Route To The Registration Desk Available
Accessible Shower Available
Accessible Toilet
Accessible Vanities Available
Air Conditioning
Air Conditioning In Public Area
Airport Shuttle (charges May Apply)
Alarm Clock
Allergy-free Rooms Available
Alternative Meal Arrangement
Audible Alarm
Babysitting/Child Services
Bar
Bathrobes
Blackout Curtains
CCTV Security In Common Areas
Car Rental Available
Cashless Payment Available
Chinese [Cantonese]
Chinese [Mandarin]
Cleaning Products Available
Closed-caption TV
Coffee Shop
Coffee/tea Maker
Complimentary Drinking Water
Concierge Services
Contactless Check-in/out
Currency Exchange Service
Daily Disinfection
Daily Housekeeping
Deadbolt On Doors Available
Designated Smoking Area
Desk/workspace Available
Doorman
Electronic Room Key
Elevator
English
Entertainment Services
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fire Extinguishers
First Aid Kit Available
Fitness Center
Flashing Door Knocker Available
Food Delivery
Free Face Masks
French
German
Grocery Delivery
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hair/Beauty Salon
Hand Sanitizer In Guest Accommodation And Key Areas
Happy Hour
Hearing Accessible Room And/or Kit Available
Heating In Public Area
Hot Tub/Whirlpool
Hygiene Certification
Individually-wrapped Food Options
Indoor Pool
Indoor Tanning
Internet Access (charges May Apply)
Invoices
Ironing Amenities
Italian
Japanese
Kid-friendly Dinning
Kitchenware
Korean
Laundry Services
Lever Handles On Door Available
Lowered Deadbolt On Doors Available
Lowered Electrical Outlets Available
Lowered View Port In Doors Available
Luggage Storage & Lockers
Main Entrance
Meeting/Banquet Facilities
Mobile App For Room Service
Mobility Accessibility Available
Non-Smoking Rooms Available
Non-slip Grab Bar Available
Non-smoking Property
On-site Accessible Restaurants/lounges
On-site Parking
Parking Available
Parking Available (charges May Apply)
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Poolside Bar
Portuguese
Professional Cleaning Services
Protective Screen Or Physical Barriers In Appropriate Areas
Pub Crawls
Refrigerator
Restaurant(s)
Room And Suites Access Through Exterior Corridor
Room Service
Room Service Available
Russian
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Scale
Self-closing Doors Available
Self-operating Lift To Hotel Swimming Pools
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Shops On Site
Shuttle Service (charges May Apply)
Slippers
Smoke Alarms
Sofa
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
TTY/TDD Compatibility Available
TV & Movies/Shows
Taxi Service
Telephone
Temperature Check For Guests And Staff
Toiletries Provided
Tour Services
Valet Parking (charges May Apply)
View Port In Door Available
Visual Alarms
Wheelchair Accessible
Wi-Fi Available In Public Areas (charges May Apply)

Recent Reviews

Milar family with young children April 24, 2024

Review

Exceptional

Batis review category business travellers April 23, 2024

Positives: Great design, very spacious building, high ceilings, fast elevators

Negatives: Bad water pressure in the shower, many rooms are still carpet floor for a five star hotel, Hotel does not have any sauna or steam or spa amenities although it has a massive pool.

Review

Its great location and design...

Mahmut family with young children April 15, 2024

Review

Superb

Mihály young couple April 12, 2024

Positives: The hotel Is in a perfect place. The overall mood is Exquisite. The hotel is old and you can feel it. Nice. Comfortable.

Review

An elegant old-fashioned hotel with...

Rebecca family with young children April 8, 2024

Positives: The concierge were very helpful in planning out the places I wanted to visit. While the parking was expensive (although it is San Francisco), the car was easily accessible and always available when I needed it. The staff were great!

Review

Exceptional

Sarah young couple April 4, 2024

Review

Exceptional

Ciria review category business travellers March 17, 2024

Review

Exceptional

Olga review category business travellers March 4, 2024

Positives: Spacious room and bathroom. Iron in the room.

Negatives: No soundproofing in the room, could hear every noise from the corridor. Every morning the air from the kitchen reaches the room despite the closed windows. Having to pay for the WIFI or register on the Hotel's website is annoying.

Review

Pleasant

Aris review category business travellers March 3, 2024

Review

Very good

Joshua young couple February 28, 2024

Positives: Was a pleasant experience overall.

Negatives: The hotel hot tub was closed, but I'd picked the hotel based on this amenity as advertised and shown in the pictures.

Review

Passable

Elisabelle young couple February 26, 2024

Review

Exceptional

Rjc8888 review category business travellers February 22, 2024

Review

Good

Destiny young couple February 13, 2024

Review

Exceptional

Ryutaro with friends February 12, 2024

Review

Exceptional

Primiano review category business travellers January 26, 2024

Review

Exceptional

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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