W San Francisco
181 Third Street
San Francisco, CA 94103, US
San Francisco, CA 94103, US
W San Francisco is pet friendly. Pet fee is USD $25 per night fee. The number of pets allowed is 1. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
The W is a fixture of San Francisco’s hip SOMA district, amid art exhibitions, film screenings, fashion shows, clubs and concerts. A restaurant and gym are located on-site at the property. Styled in modern decor and urban finishes, each room features a flat-screen TV, WiFi, and a Bluetooth Speaker alarm clock with USB charging ports. California wines and local snack delights are available in the mini-bar. Each room is equipped with a Nespresso machine and complimentary coffee capsules are replenished daily. Trace serves locally-sourced sustainable cuisine nightly at this environmentally friendly hotel. Guests can mix and mingle in the Living Room Bar while enjoying hand-crafted cocktails. The fully-equipped FIT sky-lit gym offers a mix of cardio and weight equipment. The Golden Gate Bridge is 5 mi away. Union Square is 8 minutes' walk away from the W San Francisco.
Pet Amenities
This luxury hotel pulls out all the stops for both human and pet guests. Their P.A.W. (Pets Are Welcome) Program offers guests a welcome packet with toys, treats, a specialized W Hotels pet tag, clean-up bags, and a list of available pet services. Pet friendly rooms feature a custom pet bed, food and water bowls, and turndown treats just for the furry kind.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Concierge Desk
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning In Public Area
- Alarm Clock
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Assistive Listening Devices Provided For Meetings Available
- Audible Alarm
- Bar
- Bicycle Rental (charges May Apply)
- Body Thermometer Available
- Bulgarian
- Car Rental Available
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Closed-caption TV
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Doorman
- Electric Vehicle Charging Station
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Free Face Masks
- Garden
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Internet Access (charges May Apply)
- Ironing Amenities
- Kitchenware
- Korean
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Mini Bar
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- Off-Site Parking
- On-site Accessible Restaurants/lounges
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant (special Diets Available)
- Restaurant(s)
- Romanian
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Self-closing Doors Available
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Taxi Service
- Temperature Check For Guests And Staff
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
- Xerox/fax In Business Center
Recent Reviews
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
Very clean and close to everything
Negatives:
The valet parking per night was very expensive
Review
I would stay again if...
Positives:
The location was great. The staff was very attentive.
Negatives:
The restaurant was not open for dinner. There was no commissary as the website claimed.
Review
Good
Positives:
Location
Negatives:
Review of My Stay at W Hotel
My recent stay at W Hotel was disappointing and far below expectations for a property of this standard. Several issues significantly impacted my experience:
1. Payment Issues: The payment terminal did not accept Apple Pay or contactless payments, which was inconvenient, especially for international travelers like me who rely on modern credit or debit cards. Worse, I was double-charged for my stay, as well as for other unexplained charges. When I brought this up, the receptionist was dismissive and unhelpful.
2. Customer Service: The receptionist displayed poor customer service skills. Instead of resolving the issue, I was told my card wasn’t accepted, despite the charges already appearing in my bank account. I felt frustrated and unwelcome.
3. Cleanliness and Room Quality: The room did not meet cleanliness standards. The carpet and pillows were not as clean as I expected, which detracted from the overall comfort of my stay.
4. Value for Money: The room charges were much higher than anticipated, and based on the experience, they were not worth the price.
This experience has left a sour impression, and I cannot recommend W Hotel to others based on the lack of professionalism, poor service, and subpar accommodations. I hope management addresses these issues to ensure future guests do not face the same frustrations.
Review
Review of My Stay at...
Positives:
Property was designed efficiently. Clean and location was central.
Good views.
Review
Professional staff and helpful.
Review
Exceptional
Review
Very good
Positives:
Convenient location
Negatives:
Staff got my billing wrong by double charging me for the room after I had prepaid and it was as a bit of a hassle to correct
Review
Convenient location and nice property
Review
Very good
Review
Pleasant
Review
Exceptional
Positives:
Vibe and atmosphere
Negatives:
One of the bartenders was a little rude
Review
Best hotel in san francisco
Review
Superb
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