AC Hotel by Marriott San Jose Downtown

350 West Santa Clara Street
San Jose, CA 95113, US

8.3 Rating | 3.5-Star Hotel |

AC Hotel by Marriott San Jose Downtown welcomes pets at their pet-friendly accommodation. Pet fee is USD $75 per pet, per stay. The number of pets allowed is 2. *No pet weight limit. Dogs and cats are welcome.

Rooms

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Amenities

Book Now from $239/night

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About This Property

Well located in San Jose, AC Hotel by Marriott San Jose Downtown provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness center. Among the various facilities of this property are a shared lounge, a restaurant and a bar. The property has a 24-hour front desk, an ATM and luggage storage for guests. At the hotel, each room has a desk, a flat-screen TV, a private bathroom, bed linen and towels. Guest rooms will provide guests with a fridge. A continental breakfast is available daily at AC Hotel by Marriott San Jose Downtown. Guests can enjoy playing table tennis, or take advantage of the business center. Popular points of interest near the accommodation include San Jose Convention Center, San Jose Diridon Amtrak Station and CalTrain San Jose. The nearest airport is Norman Y. Mineta San Jose International Airport, 2.5 miles from AC Hotel by Marriott San Jose Downtown.

Room Types

Guest room, 1 King (refundable)

Guest room, 1 King - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per pet, per stay.

$239.00

nightly

Select

Room Details

Policies

Cancellation Policy

Good news! Before Saturday, Apr 20th, 2024 at midnight local hotel time (in Los Angeles), you may cancel your reservation for a full refund. Between Saturday, Apr 20th, 2024 at midnight and Sunday, Apr 21st, 2024 at midnight local hotel time (in Los Angeles), you are not allowed to change or cancel your reservation. If you cancel your reservation between Apr 20 and Apr 21, you will still be charged for the full amount. After Sunday, Apr 21st, 2024 at midnight local hotel time (in Los Angeles), you are not allowed to change or cancel your reservation. If you cancel your reservation after Apr 21, you will still be charged for the full amount.

Refund Policy

Risk-free booking! Cancel before 2024-04-20 and you'll pay nothing! Any cancellation received on your check-in date will incur a charge of 14% of the booking value. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,685.64 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

High Floor, Guest room, 1 King (refundable)

High Floor, Guest room, 1 King - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per pet, per stay.

$247.33

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Risk-free booking! Cancel before 2024-04-20 and you'll pay nothing! Any cancellation received on your check-in date will incur a charge of 13% of the booking value. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,743.90 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guest room, 2 Queen (refundable)

Guest room, 2 Queen - Free WIFI and Fridge.
Sleeps up to 3
Free cancellation
Pet fee is USD $75 per pet, per stay.

$260.67

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Risk-free booking! Cancel before 2024-04-20 and you'll pay nothing! Any cancellation received on your check-in date will incur a charge of 15% of the booking value. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,837.08 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guest room, 2 King (refundable)

Guest room, 2 King - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $75 per pet, per stay.

$260.67

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,837.08 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 12:00PM

Features and Amenities

24-Hour Front Desk
ATM Or Cash Withdraw On Site
Accessibility Meeting Spaces Available
Accessible Bathtub Available
Accessible Parking
Accessible Registration Desk Available
Accessible Rooms Through Interior Corridor Available
Accessible Rooms With 32-inch Wide Door Opening Available
Accessible Route To Business Center
Accessible Route To Fitness Center
Accessible Route To Guest Rooms
Accessible Route To The Registration Desk Available
Accessible Shower Available
Accessible Toilet
Accessible Vanities Available
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Assistive Listening Devices Provided For Meetings Available
Audible Alarm
Bar
Bathrobes
CCTV Security In Common Areas
Car Rental Available
Cashless Payment Available
Cleaning Products Available
Closed-caption TV
Coffee Shop
Coffee/tea Maker
Complimentary Drinking Water
Contactless Check-in/out
Convenience Store
Daily Disinfection
Daily Housekeeping
Desk/workspace Available
Electric Vehicle Charging Station
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Fireplace
First Aid Kit Available
Fitness Center
Flashing Door Knocker Available
Free Face Masks
Free Wi-Fi
Garden
Gift/souvenir Shop
Golf Course
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Hearing Accessible Room And/or Kit Available
Heating In Public Area
Hygiene Certification
Indoor Pool
Invoices
Ironing Amenities
Kitchen
Kitchenware
Laundry Services
Lowered Electrical Outlets Available
Luggage Storage & Lockers
Main Entrance
Meeting/Banquet Facilities
Mobility Accessibility Available
Non-Smoking Rooms Available
Non-slip Grab Bar Available
Non-smoking Property
On-site Accessible Restaurants/lounges
On-site Parking
Outdoor Pool
Parking Available
Parking Available (charges May Apply)
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Poolside Bar
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Restaurant(s)
Room Service
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Self-operating Lift To Hotel Swimming Pools
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Shops On Site
Smoke Alarms
Sofa
Soundproof Rooms Available
Spa Services
Spanish
Staff Trained In Safety Protocol
TTY/TDD Compatibility Available
TV & Movies/Shows
Table Tennis
Telephone
Toiletries Provided
Valet Parking (charges May Apply)
Visual Alarms
Wheelchair Accessible

Recent Reviews

Chris family with young children April 15, 2024

Positives: Beds, no carpeting

Negatives: Shower had minor damage that should be properly repaired, the temporary repair appeared quite old and didn’t match the quality of the rest of the facilities

Review

Very good

Angie family with young children April 15, 2024

Negatives: No continental breakfast included. For price you pay for room should be included

Review

Very good

Jjp831 group April 14, 2024

Positives: Everything

Negatives: Nothing

Review

Great stay

Kristina family with young children April 11, 2024

Positives: Water stains on the ceiling, there was a huge crack in the shower. There was no locking door on the bathroom and the barn door was see through. I left after hours of arriving it was so bad.

Negatives: See through barn door for bathroom that doesn't lock. No carpet. Felt like a psych ward.

Review

I left after a few...

Mark family with young children April 4, 2024

Positives: I loved the room, and the fact that there was laminate flooring and not carpet. Everything was spotless and perfect for our stay.

Negatives: The room safe didn’t work which was frustrating and the varying cost for breakfast was confusing.

Review

We traveled to San Jose...

John family with young children April 2, 2024

Positives: Good staff and clean space. Location was perfect for visiting family in downtown San Jose.

Negatives: Sliding glass bathroom door, hospital bare room, small room for 2 king beds. 1 chair, long bench along wall, opposite beds. No desk or table

Review

Just for sleeping, not close...

Alejandro family with young children March 18, 2024

Review

Passable

Ricardo review category business travellers March 8, 2024

Review

Very good

Michael young couple March 3, 2024

Positives: Room cleanliness 10/10, bed was 8/10, shower was 6/10, space was 8/10, location was 10/10. The location was PERFECT! We attended an event at the SAP Center and were able to walk every where. The show let out at 11pm and the walk back the hotel was safe and a lot of people walking the same direction. Walked to get breakfast the next morning. Great food and convenient to just about everything. Only down side is, we are a little on the older side and it's a party location. Wasn't what we were looking for but the room was quiet and didn't bother us at all. If you are looking for a party scene, I would add +1 or +2 to this rating. I would stay here again for sure.

Negatives: Didn't really have anything negative to say about our stay. We really enjoyed our trip. If I was getting REALLY knit picky, the shower doesn't have enough pressure but I have really high shower standards. Also the square toilet seat was kind of weird for me.

Review

Perfect location and really enjoyed...

Marsili young couple February 25, 2024

Positives: Room was modern. Liked the ironing board and blow dryer.

Negatives: There was a pretzel under the chair. One of the lamps was flickering. The toilet wouldn't flush properly. The parking attendant was very rude.

Review

I would come back if...

Suchaya solo traveller February 20, 2024

Positives: Clean Welcoming

Negatives: They did not sell any dairy products at the shop

Review

Great stay. Convenient for SAP...

Jonathan young couple February 20, 2024

Positives: Amazing room and amazing upgrade. Short trip but loved the location to SAP and the game was fun even though we lost.

Negatives: There was a staff member a younger African American gentleman who attempted to walk into our room at 9 in the morning after knocking quickly. I had to shut the door on him as my partner was just getting out of the shower. You would think common sense would be wait till around checkout time before barging into peoples rooms. Unacceptable.

Review

Great hotel horrible timing.

Terrie family with young children February 5, 2024

Negatives: No continental breakfast

Review

Superb

Miriam young couple February 5, 2024

Positives: The room was amazing and the window view was lovely

Negatives: That were told we had music to loud and it was only 5pm we were told to turn it down. it wasn’t loud it was with my iPhone speaker

Review

Good

Michelle young couple February 2, 2024

Positives: The bed and bedding was amazing. Best sleep in forever. Walking distance to SAP Center was super convenient.

Negatives: Restaurant and kitchen were closed on a Friday night, which seemed weird and we had to order out.

Review

Came for concert at SAP,...

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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