AC Hotel by Marriott San Jose Downtown
350 West Santa Clara Street
San Jose, CA 95113, US
San Jose, CA 95113, US
AC Hotel by Marriott San Jose Downtown welcomes pets at their pet-friendly accommodation. Pet fee is USD $75 per pet, per stay. The number of pets allowed is 2. *No pet weight limit. Dogs and cats are welcome.
About This Property
Well located in the center of San Jose, AC Hotel by Marriott San Jose Downtown provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness center. Among the various facilities of this property are a shared lounge, a restaurant and a bar. The property has a 24-hour front desk, an ATM and luggage storage for guests. At the hotel, all rooms include a desk and a flat-screen TV. At AC Hotel by Marriott San Jose Downtown each room has a private bathroom with free toiletries and a hairdryer. Guests at the accommodation can enjoy a continental breakfast. Guests can enjoy playing table tennis, or take advantage of the business center. Popular points of interest near AC Hotel by Marriott San Jose Downtown include San Jose Convention Center, San Jose Diridon Amtrak Station and Caltrain San Jose. Norman Y. Mineta San Jose International Airport is 2.5 miles away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning In Public Area
- Alarm Clock
- Assistive Listening Devices Provided For Meetings Available
- Audible Alarm
- Bar
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Coffee Shop
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fireplace
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Free Face Masks
- Free Wi-Fi
- Garden
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Indoor Pool
- Invoices
- Kitchen
- Kitchenware
- Laundry Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lowered Electrical Outlets Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Self-operating Lift To Hotel Swimming Pools
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Soundproof Rooms Available
- Spa Services
- Spanish
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- Table Tennis
- Valet Parking (charges May Apply)
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Positives:
Enjoyed the available coffee in the lobby for guests who don’t want to use the coffee maker in the room.
Negatives:
My arrival was late, and their parking structure required hotel guests to park on the 5th floor. Unfortunately, I had to roll my bag down the ramp because they disable the elevators at a particular time (should be noted on hotel page).
Review
The morning cup of coffee...
Review
Superb
Positives:
Comfy bed
Negatives:
The service we received was horrible. They made my wife run around over parking. We checked in last night told parking was $30 ok.
The receptionist told me it was cheaper with them, and I'm thinking great. Received the bill still $30. So my wife leaves and when she gets the exit it asks her to pay. Why are we paying if you already charged us. She had to get off and go inside and no one told her she needed to validate it. A big mess and waste of time. Worst customer service
Review
Wouldn’t come back
Review
Very good
Review
Good
Review
Exceptional
Review
Exceptional
Positives:
The hotel is well located to San Jose transport and attractions, the room was quiet and comfortable. There was laundry facilities on the floor along with filtered water available - nice touch.
Negatives:
The continental breakfast selections were a bit limited, one of the bath towels in my room smelled stale and had makeup on it. The parking lot is convenient but if you arrive late at night, the elevator isn't available and you have to walk five flights of stairs alone - not the worst thing but also not a great option - just a bit of a personal safety concern.
Review
The hotel was good, but...
Positives:
Very clean.
Negatives:
It was a perfect stay.
Review
Wonderful.
Review
Very good
Positives:
Everything! Staff was super friendly!
Review
Excellent experience!
Positives:
Liked the room layout and amenities.
Negatives:
The bathroom layout was too open with no shower door.
Review
Staff unhelpful
Review
Disappointing
Review
Superb
Positives:
Mostly everywhere we visit was walking distance
Review
Exceptional
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