Aloft San Jose Cupertino
4241 Moorpark Avenue
San Jose, CA 95129, US
San Jose, CA 95129, US
Aloft San Jose Cupertino is pet friendly. Pet fee is USD $40 per night. The number of pets allowed is 2. Dogs only. Pet weight limit is 40 lbs. *Dogs may not be left unattended in room. Dog potty area on property.
About This Property
Just 6 minutes’ drive from luxury shopping at San Jose’s Santana Row, Aloft San Jose Cupertino offers relaxing facilities including an outdoor heated pool and an on-site restaurant. Each air-conditioned room at this hotel features a flat-screen cable TV, a work desk, a refrigerator and a coffee machine. Open from 17:00 until 22:00, guests can enjoy bar food and cocktails at W XYZ bar at Aloft San Jose Cupertino. Guests can work out in the well-equipped fitness center at Aloft San Jose Cupertino. A business center is also available on site. Guests will also enjoy the billiards loft and poolside office cabanas with free high-speed internet access. SAP Center at San Jose, home of the professional hockey team the San Jose Sharks, is just 10 minutes' drive away from the property. The San Jose Convention Center is 6.2 mi away.
Pet Amenities
The pet friendly ARF program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Allergy-free Rooms Available
- Audible Alarm
- Balcony/terrace
- Bar
- Bathtub
- Buzzer/Wireless Intercom
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Coffee Shop
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Desk/workspace Available
- Electric Vehicle Charging Station
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kid-friendly Dinning
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Mini Bar
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Windows That Open
- Safety Deposit Box
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Slippers
- Sofa
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Vending Machine
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Review
Perfect
Positives:
Location, free parking, Breakfast (food and service) from Maria.
Negatives:
Hotel facilities are poor, rooms amenities are poor (AC is very noisy, shower is very old and pressure is low). Besides Ahmed, all other team members at reception were completely not professional and even rude, specifically Hesus. Communication and reservation handling was poor - even though I notified the hotel TWICE about late checkin, the hotel regarded it as a "no show", charged me "noshow fee" and almost cancelled my reservation. When I brought this up to the staff, Hesus's answer was "I don't have anything to do, I only check people in". Only Ahmed fixed everything on the following day. Last day and checkout was awful - Ahmed promised me late check out, but the key's stopped working. Upon going to the front desk to fix, it wasn't really fixed and I had to head down three times to try and fix. Eventually, after alot of argument and frustration, the front desk agreed to send a housekeeping representative to open the door (at first she refused) but not without mentioning "I should ask you for ID and I'm doing you a favor" (needles to mention my ID was LOCKED inside the room). Eventually I really wanted just to leave the hotel, this if the first time ever that I've had this feeling.
Review
good location, old hotel, not-so-good staff. Not really a 4-star hotel.
Positives:
Easy location and avialability
Review
Perfect
Review
Perfect
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