Extended Stay America Suites - San Jose - Downtown

1560 North First Street
San Jose, CA 95112, US

5.5 Rating | 2.5-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

Rooms

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Amenities

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About This Property

This Extended Stay America - San Jose - Downtown is located in San Jose and especially designed for longer stays, with all rooms featuring a kitchenette. The hotel offers free WiFi and a 24-hour front desk. Every kitchenette at Extended Stay America - San Jose is equipped with a stove-top, a microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The daily free grab-and-go breakfast includes breakfast bars, muffins, hot cereal, coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include Great America Amusement Park, the San Jose Museum of Art and Santa Row shopping mall.

Room Types

Studio Queen Non-Smoking (refundable)

Studio Queen Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$111.46

nightly

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Room Details

Policies

Cancellation Policy

Good news! Before Tuesday, Apr 16th, 2024 at midnight local hotel time (in Los Angeles), you may cancel your reservation for a full refund. Between Tuesday, Apr 16th, 2024 at midnight and Wednesday, Apr 17th, 2024 at midnight local hotel time (in Los Angeles), you may cancel your reservation for a partial refund. After Wednesday, Apr 17th, 2024 at midnight local hotel time (in Los Angeles), you are not allowed to change or cancel your reservation. If you cancel your reservation after Apr 17, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to the arrival date will incur the first night's charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night's charge (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$768.60 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Studio King Non-Smoking (refundable)

Studio King Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$120.96

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$833.52 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Cashless Payment Available
Facilities For Disabled Guests
Family Rooms
First Aid Kit Available
Food Can Be Delivered To Guest Accommodation
Free Parking
Free WiFi
Guest Accommodation Is Disinfected Between Stays
Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Internet Services
Laundry
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Non-smoking Rooms
Non-smoking Throughout
Parking
Parking On Site
Physical Distancing In Dining Areas
Physical Distancing Rules Followed
Private Parking
Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Staff Follow All Safety Protocols As Directed By Local Authorities
Use Of Cleaning Chemicals That Are Effective Against Coronavirus
Vending Machine (Drinks)
Vending Machine (snacks)
WiFi
WiFi Available In All Areas

Recent Reviews

Joshua Business Traveler October 20, 2023

Positives: Staff was friendly

Negatives: There was hair on the shower walls and on the towels. Bathroom smells moldy, visible dry rot around shower and on ceiling. In the morning we found small roaches in the shower and sink. Loud children in the hallway outside our room until about 10pm.

Review

Disappointing

Verified Hotel Guest Solo Traveler October 13, 2023

Positives: I didn't like this hotel much. It was not clean and premises was also not clean. The bathroom in the room was of old model, no tub, old styled showers, overall not a good experience with this hotel.

Debra Traveling as Couple September 25, 2023

Positives: Nothing

Negatives: Not aware this was not just a hotel thats its a shelter and permanent residence. People smoking pot. Also found a joint in our room. Had to change room because it had a sick oder, floor stickie not clean.

Review

Will not stay again...

Verified Hotel Guest Business Traveler September 25, 2023

Positives: Proximity to Airport

Negatives: General disrepair. Security bolt for the door was torn out, countertop cracked in places, carpet was stained, caused by the AC unit dumping water on the floor constantly. Found a live flea on me while sitting on the bed. More like a bad apartment.

Carolyn Business Traveler September 5, 2023

Positives: Nothing

Negatives: Filthy

Review

Bad

Mizuho Business Traveler August 24, 2023

Positives: The room was spacious and clean.

Negatives: I had a safety lock on my room door, but someone used a card key to open it. It was so scary.

Review

The room and service were nice. But it was scary.

Verified Hotel Guest Traveling as Couple August 22, 2023

Positives: The only best thing about this hotel was checking out.

Negatives: So me and my fiance decided to stay here for one night. Worst decision ever,so many people who didn't even have a room walking up and down the hallway. The constant smell of Marijuana. Roaches in the hallway. Do yourself a favor and stay elsewhere.

Verified Hotel Guest Solo Traveler August 22, 2023

Positives: Location close to the airport!

Negatives: Not very clean! Previous people hairs on the floors, and bath tub!

Adrian Traveling as Couple August 1, 2023

Positives: Nothing

Negatives: The room was nastys had food in the garbage and drug addicts and syringes on the ground everywhere

Hilario Solo Traveler July 28, 2023

Positives: Very Helpful and Friendly front desk. I will include that they are very vigilant as well

Negatives: The rough visitors who werent staying there

Review

Great place. Very comfortable

Weihui Solo Traveler July 19, 2023

Positives: Good service

Negatives: Mattress is not clean

Review

Good

Alma Solo Traveler July 7, 2023

Positives: The people who clearly live there kept to themselves and were quite

Negatives: Due to people clearly living there the smell of the trash and food cooking

Review

Not much left to say

Zandra Business Traveler June 28, 2023

Positives: check in and check out staff were very courteous. Gave us time for breakfast. Directed us to our room.

Negatives: waiting at the gate for automatic gate to open that was broken and never opened. Homeless people sleeping in their cars in parking lot. grimy rug and walls in building. security guard overnight was no good in fixing a/c or changing room or accepting flowers i brought for front dest.

Review

I was not happy and will not stay there again and don't recommend it to anyone

Hewett Business Traveler June 23, 2023

Negatives: Room had bugs and the shower was broken

Review

Pretty bad and dirty place to stay with several things broken but staff was nice.

Letricia Family with Young Children June 19, 2023

Positives: Location and reasonable price.

Negatives: First had to use two towels for two people the whole stay. Plus some people hanging outside in a corner. It was ok but didn't sleep well.

Review

Passable

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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