Hotel De Anza a Destination by Hyatt Hotel
233 West Santa Clara Street
San Jose, CA 95113, US
San Jose, CA 95113, US
Pet guests are welcome at Hotel De Anza a Destination by Hyatt Hotel. Pet fee is USD $75 per stay. **In common areas, pets must be on leash or in carrier.
About This Property
This classic hotel is in downtown San Jose, which features shopping and dining. The property features a multilingual front and tour desk. The hotel provides rooms service for each meal. Hotel De Anza, a Destination by Hyatt Hotel rooms include 1 flat-screen TV and a refrigerator and a work desk. Hotel De Anza, a Destination by Hyatt Hotel is within a 7-minute walk of the SAO Center, an entertainment venue. The San Jose Convention Center is with a 15-minute walk of the hotel.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Body Thermometer Available
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Internet Access (charges May Apply)
- Ironing Amenities
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Seating Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Spanish
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Valet Parking (charges May Apply)
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
Recent Reviews
Review
Bad
Positives:
Nothing.
Negatives:
I made the reservation two months in advance and the property sent messages regarding requests that I made...but when I arrived, they said they were closed. The lady at the front desk wasn't friendly and even rude. Hyatt has many partners but they refused to help me find alternate accommodations. I had no place to stay and was exhausted from traveling. They refused to get the manager and misled me by telling me that the room manager was the hotel manager...I found the information on LinkedIn. Everything was high priced and booked since it was high season...the hotel took no responsibility regarding the fact that I had to pay 50% more of my original booking. Super frustrating. Why couldn't they tell me ahed of time?
Review
WHEN I ARRIVED, THEY SAID...
Positives:
This hotel apparently experienced extensive water damage sometime in June 2024, so they cancelled all reservations. Supposedly, they told booking.com and expected them to tell me. This hotel had my contact information, so why they didn’t inform me directly is beyond me. I didn’t hear that my reservation had been cancelled from either Hyatt or booking.com. Luckily, I went to their website the evening before to check on their restaurant and saw their announcement, so was able to make an alternate reservation. I had a non-refundable reservation which I’m still trying to sort out with booking.com, that doesn’t seem to get that I didn’t cancel my reservation-Hyatt did. Anyway, very poor performance by both entities!!
Negatives:
See above.
Review
Total Disaster with both Hyatt...
Positives:
The location and aesthetic
Negatives:
Nothing, everything was great
Review
First timer at this property....
Positives:
It is quiet and had a good rest after a long drive from Southern California. The staff were helpful
Negatives:
The 47$ parking fee
Review
It was pleasant but once...
Positives:
The hotel location was great, 7 minutes walking to SAP and San Pedro is down 2 blocks. The receptionist was friendly, provided a glass of champagne when welcoming us and as we entered the hotel there was a nice fragrance. The hotel was clean, very elegant for the price (good value), bed very comfortable and would highly recommend
Review
Great location close to SAP!
Positives:
Room and Bathroom excellent!
Great location and near SAP center.
Negatives:
Staff was very friendly. Melanie was great!
Review
Will be back!
Positives:
We were all perfect managed by Jennifer G. the FO Supervisor
She made us feel like at home with champagne
Negatives:
Nothing went wrong - the Hotel position is strategic in San Jose.
Review
Top Hotel and Service
Positives:
The location was walking distance to many restaurants and bars.
Review
Very good
Review
Good
Review
Exceptional
Review
Superb
Review
Very good
Positives:
Location
Negatives:
Kitchen was closed and we were never informed. We’re in our 70s and it was a MAJOR hassle and a LOT of extra cost. I would have stayed somewhere else if I had known.
Review
Pleasant
Positives:
The front desk staff is always pleasant and efficient.
Negatives:
The leaking shower
Review
Close to SAP, great bar,...
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