The Row Hotel BW Signature Collection
2404 Stevens Creek Blvd
San Jose, CA 95128-1652, US
San Jose, CA 95128-1652, US
The Row Hotel BW Signature Collection is pet friendly. Pet fee USD 35 per pet, per day. The number of pets allowed is 2. Pet weight limit is 50 lbs.
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About This Property
We're sorry! There is no availability for the dates you selected.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
11:00 AM
Features and Amenities
- Free Breakfast
- Free Parking
- Golf Course
- Meeting/Banquet Facilities
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Microwave
- Coffee/tea maker
- Refrigerator
- Heating
- Wheelchair accessible
- On-site parking
- vending machine
- kitchenware
- clothes dryer
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Closet
- Daily Housekeeping
- English
- Convenience Store
- Non-Smoking Rooms Available
- Exterior Corridor
- Carpeting
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Sterilizing equipment
- Staff trained in safety protocol
- Contactless check-in/out
- Complimentary drinking water
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Separate shower/bathtub
- Toiletries provided
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Trash cans
- Accessible by stairs
- Desk/workspace available
- Cleaning products available
- Clothes drying rack
- Pets allowed (charges may apply)
- Xerox/fax in business center
Recent Reviews
Positives:
awesome
Negatives:
all was great
Review
will come again
Positives:
The staff was very helpful and kind. I loved that the breakfast had oatmilk. Beds were comfy.
Negatives:
The bolt in our room didn’t work. The bathroom lock didn’t work. The smoke detector in our room was beeping due to the battery needing to be changed which we had to call in. The room is right next to a busy street so if you’re a light sleeper you can hear the cars drive by. I woke up every time a loud car drove by, especially if they had loud music. I asked if I could switch rooms the following morning but they were all booked. Hotel and staff is great, just don’t like the location of the rooms.
Review
Great staff bad location for quality sleep
Positives:
Great location. Next to highway.
Negatives:
The bed was uncomfortable but overall very clean. The room didn’t smell dingy. Staff were very friendly.
Review
For what you pay for overall good
Negatives:
Shower knobs loose
Shower spicket too high
Review
Positives:
Check in was fast and easy. Very pleasant staff accommodated my request for a room close to front desk due to my leg injury. Room was big and bed very comfortable. Breakfast was fairly good with some hot items along with the usual continental items.
Negatives:
Since my room was close to front desk and breakfast room there was some noise associated. Not too disturbing though.
Review
I'll be back!
Positives:
Clean, easy to find, close to everything
Negatives:
Might’ve been a little loud due to street traffic & the mattresses were a little on the very firm side
Review
Nice hotel, clean, friendly and breakfast was delicious! Thank you
Positives:
Breakfast is great. Convenient location. Good value.
Review
Positives:
Lovely staff, nice property in a decent location. When there wasn't a true staff member there there was someone virtual available. For the location it was quiet.
Negatives:
Rooms could continue to get some upgrades. I think the most worrisome thing I encountered were that the exterior doors into the hotel didn't lock (even though there was a sign that said they locked after a certain hour) so anyone could come in off the street and ride the elevator up to the top floor with no staff member knowing they were there or just simply walk up the stairs. That felt a bit unsafe. Its walkable to Santana Row which was helpful.
Review
Cute hotel and nice stay. Staff were very nice and helpful.
Positives:
The room was very big
Negatives:
The breakfast variety
Review
Positives:
Our family stay at The Row Hotel was perfectly acceptable, but it didn't quite wow us. Disregarding the road noise, the location was the best part, being steps away from all the shopping and dining at Santana Row, which was a huge convenience.
Cardless room entry. We don't have to worry if we could have lost the card key or left it in the room. PIN is more than enough.
Parking is free.
Negatives:
Road noise! It's at the corner so request for ear plugs.
The room was not clean, especially the carpet.
Breakfast is ok but can be improved. All the same for the 5 nights we stayed in the hotel. And options felt a bit limited.
Though the hotel met our basic needs and the beds were comfortable, for the price, we might look for a place with a bit more character or specific family-friendly amenities next time.
Review
Good, But Not Great, For the Price
Negatives:
A later breakfast would’ve been nice
Review
Positives:
Location was fabulous
Negatives:
It was rather expensive, no pool.
Review
Positives:
The staff.
Negatives:
Despite the centralized air fresheners, such as the lobby and common areas, the persistent fusty odor in my room remains noticeable and uncomfortable.
Review
The property has been renovated, the bathroom—particularly the tub & flooring appears old & has visible cracks.
Positives:
Property smelled clean and looked nice
Review
Going back again!
Positives:
Friendly and professional staff.
Good location.
Good value.
Negatives:
All is good
Review
Great for short stays
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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