The Row Hotel BW Signature Collection

2404 Stevens Creek Blvd
San Jose, CA 95128-1652, US

7.6 Rating | 3-Star Hotel |

The Row Hotel BW Signature Collection welcomes pets at their pet-friendly accommodation. Pet fee USD 35 per pet, per day. The number of pets allowed is 2. Pet weight limit is 50 lbs.

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About This Property

The Row Hotel; BW Signature Collection is within 10 minutes' drive of San Jose International Airport, SAP Center, and the San Jose Convention Center. Free WiFi is available. Every air-conditioned room includes a TV with premium satellite channels, a coffee machine, a microwave, and a refrigerator. The private bathrooms include free amenities and a hairdryer. Select rooms and suites offer relaxing spa baths. A free daily breakfast is offered to guests of the The Row Hotel. Laundry facilities are available for added convenience. Santana Row and Valley Fair Mall are within walking distance from the The Row Hotel. Great America Amusement Park is 15 minutes’ drive away.

Room Types

Accessible - 1 Queen, Nonsmoking (refundable)

Accessible - 1 Queen, Nonsmoking - Free WIFI, Free Breakfast, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 35 per pet, per day, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$160.67

nightly

$1,099.62 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Saturday, Jan 25th, 2025 at midnight local hotel time (in Los Angeles), you may cancel your reservation for a full refund. Between Saturday, Jan 25th, 2025 at midnight and Sunday, Jan 26th, 2025 at midnight local hotel time (in Los Angeles), you may cancel your reservation for a partial refund. After Sunday, Jan 26th, 2025 at midnight local hotel time (in Los Angeles), you are not allowed to change or cancel your reservation. If you cancel your reservation after Jan 26, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,099.62 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. When booking 5 rooms or more, different policies and additional supplements may apply.

1 King Bed, Nonsmoking (refundable)

1 King Bed, Nonsmoking - Free WIFI, Free Breakfast, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 35 per pet, per day, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$160.67

nightly

$1,099.62 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,099.62 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

2 Queen Beds, Nonsmoking (refundable)

2 Queen Beds, Nonsmoking - Free WIFI, Free Breakfast, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 35 per pet, per day, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$165.67

nightly

$1,133.88 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,133.88 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

1 King Bed, Nonsmoking, Deluxe, Jetted (refundable)

1 King Bed, Nonsmoking, Deluxe, Jetted - Free WIFI, Free Breakfast, Fridge, Microwave, and Whirlpool.
Sleeps up to 2
Free cancellation
Pet fee USD 35 per pet, per day, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$167.33

nightly

$1,145.28 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,145.28 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

2 Queen Beds, Nonsmoking, Deluxe, Jetted (refundable)

2 Queen Beds, Nonsmoking, Deluxe, Jetted - Free WIFI, Free Breakfast, Fridge, Microwave, and Whirlpool.
Sleeps up to 2
Free cancellation
Pet fee USD 35 per pet, per day, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$172.33

nightly

$1,179.48 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,179.48 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Suite-1 King Bed, Nonsmoking (refundable)

Suite-1 King Bed, Nonsmoking - Free WIFI, Free Breakfast, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 35 per pet, per day, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$214.00

nightly

$1,464.66 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,464.66 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Accessible By Stairs
Air Conditioning
Air Conditioning In Public Area
Carpeting
Cashless Payment Available
Cleaning Products Available
Closet
Clothes Dryer
Clothes Drying Rack
Coffee/tea Maker
Complimentary Drinking Water
Contactless Check-in/out
Convenience Store
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Desk/workspace Available
Elevator
English
Express Check-In/Check-Out
Exterior Corridor
Facilities For Disabled Guests Available
Family Rooms
Fire Extinguishers
First Aid Kit Available
Fitness Center
Free Breakfast
Free Parking
Free Wi-Fi
Golf Course
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Individually-wrapped Food Options
Ironing Amenities
Kitchenware
Laundry Services
Luggage Storage & Lockers
Meeting/Banquet Facilities
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Room Towels Provided
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
TV & Movies/Shows
Toiletries Provided
Trash Cans
Vending Machine
Wheelchair Accessible

Recent Reviews

Candace family with young children January 21, 2025

Review

Very good

Rita family with young children January 21, 2025

Positives: it was clean and the garage was easy to park in.

Negatives: location wasn’t great. definitely need to drive around for coffee , etc

Review

Passable

Tim young couple January 20, 2025

Review

Very good

Julie family with young children January 20, 2025

Review

Exceptional

Man young couple January 19, 2025

Review

Exceptional

Keyleen young couple January 18, 2025

Positives: safety, and customer service!

Negatives: hard to connect tv and tv was still with account from previous person.

Review

Very good

Drew solo traveller January 16, 2025

Review

Very good

Randall with friends January 10, 2025

Review

Passable

Charlotte group January 10, 2025

Review

Very good

Sandra with friends January 7, 2025

Review

Superb

Angira solo traveller January 5, 2025

Review

Very good

Christine young couple January 2, 2025

Negatives: Cold shower, dirty towels, holes in the wall, and loose wires

Review

Will not book again

Larry young couple January 1, 2025

Positives: It’s very close to Winchester House. It’s a 5 minute drive.

Negatives: The check in is virtual. A person on a computer screen. Our room was horrible. The fire detector was missing, private part hair in the jetted tub that we paid extra for and was too grossed out to use, the toilet paper holder was falling off the wall so much we took the paper off so it wouldn’t. We couldn’t unpack because the drawers were filthy inside. Dust covered so many surfaces. The carpet was literally shredding in this newly remodeled room.

Review

The manager was nice but...

Darius young couple December 31, 2024

Positives: The room was very big and spacious. The lights in the room was awesome. Also the jacuzzi tub was nice. The employees are very very nice.

Negatives: N/A

Review

Exceptional

Rosa group December 30, 2024

Review

Good

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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