Extended Stay America Suites - Richmond - Hilltop Mall
3170 Garrity Way
San Pablo, CA 94806, US
San Pablo, CA 94806, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
Book Now from $123/night
About This Property
This Extended Stay America - Richmond - Hilltop Mall is located in Richmond and especially designed for longer stays, with all rooms featuring a kitchenette. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Richmond is equipped with a stove-top, a microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The daily free grab-and-go breakfast includes breakfast bars, muffins, hot cereal, coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Rosie the Riveter Home Front, Six Flags Discovery Kingdom and Fisherman's Wharf.
Room Types
Studio Queen Non-Smoking (refundable)
Studio King Non-Smoking (refundable)
Studio 2 Doubles Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Carpeting
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Safety Deposit Box
- Separate Dining Area
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Perfect
Positives:
Staff was ver nice
Negatives:
The bath was extremely dirty
Review
Good
Positives:
The location and the parking was not bad..
Negatives:
The location was not bad but the services provided by the hotel was very bad.. breakfast was nothing . Just muffin, protein bar and coffee. Breakfast is suppose to be from 730 to 930. If you go after 830 its very hard to get breakfast even a cup for coffee.. I was in hotel for almost 7 days and had very bad experience with staff.. one of the staff Ms. Tiana MItchell works in front desk treated me very badly and insulted in front of other customers.. one of the staff promised me the kitchen supplies and i went to the front desk to collect the supplies and unfortunately I met Ms. Tina and she roughly told me there is no supplies now. I ask her can I come afternoon or tomorrow she replied me its not going to be available and talked me very rudely .. I was so upset with her behaviour.. i thought may be I can ask someone in tomorrow morning and may be the supplies will be available. The next day morning I went to the front office for the breakfast and also to meet the staff at 0913am and I found nothing on the breakfast desk.. no muffin No cups for coffee No protein bar.. I turned around and look at the staff and unfortunately I found the same employee Ms. Tina in the desk.. I ask her can I get a CUP for coffee and she told me immediately there is nothing available at this time.. I told her its only 0914 but she said you are too late for breakfast.. i dot know why she behaved me like that.. she came me a cup and said just get the coffee and walk away from here.. I was so upset and being insulted in front of a couple who was sitting in the sofa .. I ask her why you are behaving me like this since yesterday, she repeatedly told me just walk away from here. I came all the way from Miami with my wife for vacation and its was the experience I had from the staff.. I was paid completely, nothing is free and I didt get any service or privilege from the staff as a customer. All other staff behaved me professionally.. its painful..
Review
Horrible and painful
Review
Perfect
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