Sonesta ES Suites San Francisco Airport Oyster Point Waterfront
1350 Veterans Boulevard
South San Francisco, CA 94080, US
South San Francisco, CA 94080, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
This hotel is on the San Francisco Bay and 2 blocks from Oyster Point Park. The hotel features an area shuttle service and fully equipped kitchens in every suite. Sonesta ES Suites San Francisco Airport Waterfront suites features a microwave and coffee maker. The rooms also offer free Wi-Fi and cable TV. The Sonesta ES Suites San Francisco Airport Waterfront provides guests with a daily breakfast buffet and coffee. A 24-hour market offers snacks and drinks. A grocery shopping service is available. The Sonesta ES Suites San Francisco Airport Waterfront features a lobby fireplace. Guests can work out in the gym or go for a swim in the outdoor pool. The Sonesta ES Suites San Francisco Airport Waterfront is 2 miles from San Bruno Mountain State Park. The hotel is 4 miles from the San Francisco International Airport.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Allergy-free Rooms Available
- Audible Alarm
- BBQ Facilities
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Coffee/tea Maker
- Contactless Check-in/out
- Deadbolt On Doors Available
- Desk/workspace Available
- Dishwasher
- Electronic Room Key
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Free Breakfast
- Free Wi-Fi
- Garden
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hot Tub/Whirlpool
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Microwave
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Pool With View
- Professional Cleaning Services
- Refrigerator
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Shared Kitchen
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Spanish
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Positives:
Nothing.This was the worst stay in life.We're going through difficult moments in life, and my husband had serious surgery at UCSF. The staff were unhelpful, unfriendly, and rude.
Negatives:
Everything.
Review
Bad
Positives:
Breakfast is very good. Keep it up.
Negatives:
When my wife and I checked in the concierge or front desk lady had been sitting on the tables entertaining some friends. They were carrying on until they saw me. The lady had the face of I bothered her. No customer service skills what so ever, during our whole stay this lady and the guy working there seemed very stressed. And is having a hard time giving actual service people paid for. After a long days work my wife and I decided to head to bed. Only finding out that the bed is soiled moist! I requested the front desk after walking to the front, because they don’t answer the phones. I told them what my wife and I found. I was told to head back to the room and wait for someone… they finally came and the guy handed me new sheets and pillow cases. Mind you my wife and I worked all day and wanted to go to bed. I explained that’ the bed I soiled the guy continued to hand my the sheets and he said go ahead and change them. Disgusted from the soiled moist beds we pulled out the sofa bed and slept on that instead. We were checked in for 2 days. I had no choice but to make do what this hotel was giving. My son lives down the street and it was very convenient to be at the hotel.
When I asked the front desk if they could make my stay better, did not ask for reimbursement that’s not what I was after. He proceeded to say “ I will waive the parking fee” they never apologized for the situation or offered to make the room or put me into another room after the first day. Am not sure what is happening here. But am sure if you check you will find I have spent thousands of dollars and multiple nights on this location. The management is giving Sonesta a bad name. Please fix this. Customer service issue at this site. Especially the little Asian lady with glasses that glares and is very rude! She acts like she owns the place.
Review
Bad… experience
Positives:
Upgraded rooms
Negatives:
Distance from room to the elevator
Review
Very good
Review
Bad
Positives:
None
Negatives:
No comment
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