Grand Hotel

865 West El Camino Real
Sunnyvale, CA 94086, US

8.3 Rating | 3.5-Star Hotel |

Grand Hotel welcomes pets at their pet-friendly accommodation. Pet fee is USD $35 per day cleaning fee. Pet deposit of USD $250. The number of pets allowed is 1. Pet weight limit is 50 lbs. **In common areas, pets must be on leash or in carrier.

Rooms

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Amenities

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About This Property

Located next to Sunnyvale Civic Center, Grand Hotel offers a year-round outdoor heated pool. Free WiFi is included in all guest rooms. San Jose International Airport is 9.9 mi away. Warmly decorated, all of the comfortable air-conditioned rooms at Grand Hotel include a full-size bathroom with granite counter-tops and vanity mirrors, an LCD TV, an iHome docking station, a mini-fridge and plush guest robes. Spacious guest villas are also available. A full a la carte breakfast is available through room service. 24-hour room service is also available. The campus of Stanford University is 9.9 mi away from Grand Hotel. Levi’s Stadium is 15 minutes’ drive away.

Room Types

Deluxe 2 queens Free Breakfast (non-refundable)

2 Queen Beds - Free Breakfast.
Sleeps up to 2
Pet fee is USD $35 per day cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$222.33

nightly

$1,487.94 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

If you do not check in to the hotel on the first day of your reservation and do not alert the hotel in advance, the hotel reserves the right to cancel your reservation and you may be charged for the full amount.

Refund Policy

This booking is Non-Refundable and cannot be amended or modified. If you fail to arrive or cancel the booking, no refund will be given

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,487.94 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note: A charge for incidentals is required at the time of check-in. Please contact property for details.

DELUXE 1 KING Free Breakfast (non-refundable)

1 King Bed - Free Breakfast.
Sleeps up to 2
Pet fee is USD $35 per day cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$222.33

nightly

$1,487.94 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

This booking is Non-Refundable and cannot be amended or modified. If you fail to arrive or cancel the booking, no refund will be given

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,487.94 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Deluxe 2 queens Free Breakfast (refundable)

2 Queen Beds - Free Breakfast.
Sleeps up to 2
Free cancellation
Pet fee is USD $35 per day cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$249.01

nightly

$1,666.62 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Saturday, Mar 22nd, 2025 at 3am local hotel time (in Los Angeles), you may cancel your reservation for a full refund. Between Saturday, Mar 22nd, 2025 at 3am and Sunday, Mar 23rd, 2025 at midnight local hotel time (in Los Angeles), you may cancel your reservation for a partial refund. After Sunday, Mar 23rd, 2025 at midnight local hotel time (in Los Angeles), you are not allowed to change or cancel your reservation. If you cancel your reservation after Mar 23, you will still be charged for the full amount.

Refund Policy

This booking is fully refundable if you cancel before 2025-03-21 11:59 PM. If cancelled after 2025-03-21 11:59 PM, a penalty of 1 night(s) will be charged. This booking is Non-refundable after 2025-03-23 11:59 PM.

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,666.62 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

DELUXE 1 KING Free Breakfast (refundable)

1 King Bed - Free Breakfast.
Sleeps up to 2
Free cancellation
Pet fee is USD $35 per day cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$249.01

nightly

$1,666.62 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,666.62 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Premier Fireplace Suite King Accessible Free Breakfast (refundable)

King Bed - Accessible Suite - Free Breakfast.
Sleeps up to 2
Free cancellation
Pet fee is USD $35 per day cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$293.48

nightly

$1,964.46 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,964.46 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Pet Villa two queen beds Free Breakfast (non-refundable)

2 Queen Beds - Villa - Free Breakfast.
Sleeps up to 2
Pet fee is USD $35 per day cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$302.37

nightly

$2,023.62 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

This booking is Non-Refundable and cannot be amended or modified. If you fail to arrive or cancel the booking, no refund will be given

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,023.62 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Villa 2 queens Free Breakfast (non-refundable)

2 Queen Beds - Villa - Free Breakfast.
Sleeps up to 2
Pet fee is USD $35 per day cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$302.37

nightly

$2,023.62 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

This booking is Non-Refundable and cannot be amended or modified. If you fail to arrive or cancel the booking, no refund will be given

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,023.62 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Villa 1 King Handicap Free Breakfast (non-refundable)

1 King Bed - Accessible Villa - Free Breakfast.
Sleeps up to 2
Pet fee is USD $35 per day cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$302.37

nightly

$2,023.62 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

This booking is Non-Refundable and cannot be amended or modified. If you fail to arrive or cancel the booking, no refund will be given

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,023.62 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Villa king size bed Free Breakfast (non-refundable)

King Bed - Villa - Free Breakfast.
Sleeps up to 2
Pet fee is USD $35 per day cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$302.37

nightly

$2,023.62 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

This booking is Non-Refundable and cannot be amended or modified. If you fail to arrive or cancel the booking, no refund will be given

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,023.62 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Villa 2 queens Free Breakfast (refundable)

2 Queen Beds - Villa - Free Breakfast.
Sleeps up to 2
Free cancellation
Pet fee is USD $35 per day cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$337.94

nightly

$2,262.24 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,262.24 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Villa king size bed Free Breakfast (refundable)

King Bed - Villa - Free Breakfast.
Sleeps up to 2
Free cancellation
Pet fee is USD $35 per day cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$337.94

nightly

$2,262.24 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

SPECIAL_RATE

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,262.24 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 4:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Accessible Parking
Accessible Toilet
Air Conditioning
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Audible Alarm
Balcony/terrace
Bar
Business Center
Cashless Payment Available
Contactless Check-in/out
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Elevator
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fax/photocopying
Fire Extinguishers
Fitness Center
Food Delivery
Free Face Masks
Free Parking
Free Wi-Fi
Garden
Guests Can Opt-out Of Daily Cleaning Service
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Laundry Services
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Luggage Storage & Lockers
Meeting/Banquet Facilities
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Furniture
Outdoor Pool
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Process In Place To Check Health Of Guests
Protective Screen Or Physical Barriers In Appropriate Areas
Room Service
Safety Deposit Box
Shared Lounge/TV Area
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Staff Follow All Safety Protocols As Directed By Local Authorities
Sun Deck
Sun Loungers Or Beach Chairs
Swimming Pool
Vending Machine
Wheelchair Accessible

Recent Reviews

Verified Hotel Guest Traveling as Couple April 16, 2024

Positives: This was a horribly disappointing experience.

Negatives: We showed up to the hotel only to be told that the rooms werent ready. They made us wait, checked others in and then sent us to a completely different hotel. This hotel was terrible and dirty. Nothing compared to what we have learned to expect from Gran

Verified Hotel Guest Solo Traveler December 19, 2023

Positives: The location and staff are very good. The room is a very nice size.

Negatives: The hotel hot tub by the pool has been broken for over a year. The hotel has also stopped providing a hot breakfast and it is now more of a continental breakfast. The hot breakfast was one of the great benefits the hotel offered. Sad to see it gone.

Verified Hotel Guest Traveling as Couple November 13, 2023

Positives: Clean and spacious room. Staff allowed me to check in early. Wine hour was a cozy touch.

Negatives: The ice maker on the 4th floor of Building B was out of order. Guests had to go to the ice maker on the 2nd floor for ice. A bit inconvenient.

Abdelhak Business Traveler October 29, 2023

Positives: Large rooms

Negatives: Room was not ready despite late arrival Very low water pressure in sink Breakfast served with plastic plates and utensils Breakfast was average at best

Review

Good htel but needs improvements. Not a 4 star for sure.

Peter Traveling as Couple October 28, 2023

Review

Perfect

Andrew Business Traveler October 26, 2023

Review

Perfect

Thibault Business Traveler October 26, 2023

Positives: Spacious bedrooms, good breakfast

Negatives: Room 413 was noisy (vent), plastic cups and cutlery for breakfast feels weird for that kind of hotel

Review

Very good

Stephen Traveling as Couple October 24, 2023

Positives: Good location in Sunnyvale Friendly staff

Negatives: Black mold in shower. Low light in room. Old mattress. No easy outlets near bed and zero USB outlets. Breakfast was out of eggs, coffee and fruit at 9 a.m. Copies of far-right-wing religious newspaper Epoch Times in lobby.

Review

Overpriced with filthy showers and awful breakfast.

Lim Family with Young Children October 22, 2023

Negatives: Water pressure

Review

Exceptional

Shai Business Traveler October 21, 2023

Positives: Great location

Negatives: Breakfast variety is very limited. same menu every day

Review

Location location location

Mohamed Business Traveler October 21, 2023

Review

Very good

Gonen Business Traveler October 19, 2023

Positives: Good location, spacious, fully equipped kitchen. Hotel crew was ok, but did not really address critical issues.

Negatives: Smell in the room is Unbearable, and believe me, I'm far from being sensitive. A combination of cleaning fluid, cheap perfume and a bad case of sewerage/toilet. Similar at 3 different rooms and it stayed even after 24h leaving all windows open. Breakfast has some diversity, but very very basic quality, plastic cutlery, same every day (good fruits though). No actual cleaning - just making of the beds.

Review

Avoid if possible

The Family with Young Children October 18, 2023

Positives: The spacious room and it was very clean

Negatives: The shower temperature could have been hotter

Review

College visit

Susann Traveling as Couple October 17, 2023

Positives: Very comfortable

Review

We will use this again

Peter Traveling as Couple October 15, 2023

Review

Exceptional

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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