Hampton Inn & Suites Tahoe-Truckee
11951 State Highway 267
Truckee, CA 96161, US
Truckee, CA 96161, US
Hampton Inn & Suites Tahoe-Truckee welcomes pets at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
Reserve a room
About This Property
This hotel is located off Interstate 80 and is 2 miles from East Truckee. The hotel offers an outdoor pool and provides free Wi-Fi in every room. Hampton Inn and Suites Tahoe-Truckee rooms include a microwave and refrigerator. The rooms also have a coffee maker and a hairdryer. Truckee Suites Hampton Inn features a continental breakfast. Guests at the hotel can work in the business center or work out in the gym. Truckee Hampton Inn is 5 miles from the Truckee Tahoe Airport. The hotel is within a 25-minute drive of Tahoe Lake.
Room Types
1 King Bed Non-Smoking (refundable)
2 Queen Beds Non-Smoking (refundable)
1 King Bed Studio Suite With Sofabed Non-Smoking (refundable)
1 King Mobility Accessible Tub Studio Non-Smoking (refundable)
1 King Mobility Accessible Roll-In Shower Studio Non-Smoking (refundable)
2 Queen Beds Studio Suite With Sofabed Non-Smoking (refundable)
1 King Bed 1 Bedroom Suite With Sofabed Non-Smoking (refundable)
1 King Hearing Accessible Suite Non-Smoking (refundable)
1 King Bed 1 Bedroom Suite With Whirlpool Non-Smoking (refundable)
2 Queen Mobility Accessible Tub Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Balcony/terrace
- CCTV Security In Common Areas
- Cashless Payment Available
- Contactless Check-in/out
- Convenience Store
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Garden
- Golf Course
- Heating In Public Area
- Hiking
- Hot Tub/Whirlpool
- Hygiene Certification
- Kid-friendly Dinning
- Laundry Services
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Portuguese
- Safety Deposit Box
- Shuttle Service (charges May Apply)
- Ski Lessons
- Skiing
- Smoke Alarms
- Soundproof Rooms Available
- Spanish
- Staff Trained In Safety Protocol
- Telephone
- Wheelchair Accessible
Recent Reviews
Positives:
Location. Bright, inviting breakfast room.
Negatives:
There was an unsighly stain on the chair in room 232.
Positives:
Fantastic continental breakfast!
Negatives:
Paying for parking there is a bit excessive, especially since it?s not near anything.
Positives:
It has a swimming pool and a hot tub.
Negatives:
It is a little noisy and can hear people talking and walking around when I am in the room.
Positives:
It was nice and accommodating
Negatives:
Na
Review
It was a great area to stay for a snow weekend getaway
Review
Good
Positives:
The room was spacious and clean for us 3, the fridge and microwave and coffeemaker made it possible to store and make our own meals, and the breakfast service had eggs as well as a variety of other things!
Negatives:
My partner did not like the powdered egg omelette. I thought they were fine!
Review
Perfect place to ski in Tahoe!
Positives:
The best part over all was the fact it was snowing.
Negatives:
Breakfast tasted different by the day, but nothing a bit of ketchup can't fix.
Review
Very good
Review
Perfect
Review
Exceptional
Negatives:
A big dingy and dark bedroom
Review
Pleasant
Review
Very good
Positives:
I did not even make it to this hotel because of the massive winter storm that came through the area March 1-4. I was stuck in Reno and was unable to travel to the hotel because all roads to the location were closed and not expected to open. I contacted the hotel to let them know of this situation multiple times. I have continued to contact this hotel every single day to speak with someone regarding a refund for my trip that never happened because I ended up just flying home on March 2nd due to the persistent road closures and ski resort closures. Management was unable to even be at the hotel for several days according to the receptionist because they were also stuck in Reno. I escalated my issue through corporate and received an email response from the General Manager Kyle letting me know that there would be no refund because I had remotely checked into the room via the app (after receiving multiple emails and text messages harassing me to check in for my stay. This was done the day prior to even checking in when the weather had not shut down the roads yet). I proceeded to call Kyle and leave a voicemail which was never responded to. On March 8th, I called again explaining my situation to the person who answered the phone. I was assured I would receive a call back as soon as he returned to the office. I have still not gotten a call back. This has been going on for a week now. The day I escalated to corporate, the phones at the actual hotel were just completely shut off. Corporate was also unable to reach the hotel. I will continue to pursue this situation and will escalate as necessary. When I do return to visit the Tahoe area, this Hampton Inn will not get my business. Worst customer service I have dealt with in a long time.
Negatives:
I did not even make it to this hotel because of the massive winter storm that came through the area March 1-4. I was stuck in Reno and was unable to travel to the hotel because all roads to the location were closed and not expected to open. I contacted the hotel to let them know of this situation multiple times. I have continued to contact this hotel every single day to speak with someone regarding a refund for my trip that never happened because I ended up just flying home on March 2nd due to the persistent road closures and ski resort closures. Management was unable to even be at the hotel for several days according to the receptionist because they were also stuck in Reno. I escalated my issue through corporate and received an email response from the General Manager Kyle letting me know that there would be no refund because I had remotely checked into the room via the app (after receiving multiple emails and text messages harassing me to check in for my stay. This was done the day prior to even checking in when the weather had not shut down the roads yet). I proceeded to call Kyle and leave a voicemail which was never responded to. On March 8th, I called again explaining my situation to the person who answered the phone. I was assured I would receive a call back as soon as he returned to the office. I have still not gotten a call back. This has been going on for a week now. The day I escalated to corporate, the phones at the actual hotel were just completely shut off. Corporate was also unable to reach the hotel. I will continue to pursue this situation and will escalate as necessary. When I do return to visit the Tahoe area, this Hampton Inn will not get my business. Worst customer service I have dealt with in a long time.
Review
Awful customer service, never even made it to Truckee. Staff apparently does not care.
Review
Exceptional
Review
Exceptional
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