The Mining Exchange A Wyndham Grand Hotel & Spa
8 S. Nevada Ave.
Colorado Springs, CO 80903, US
Colorado Springs, CO 80903, US
The Mining Exchange A Wyndham Grand Hotel & Spa is pet friendly. Pet fee USD 75.00 per accommodation, per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 50 lbs.
Book Now from $139/night
About This Property
Located in downtown Colorado Springs, The Mining Exchange, A Wyndham Grand Hotel & Spa is a 4-star hotel in Colorado Springs that has 2 on-site restaurants and a full-service spa. Garden of the Gods is 6.2 mi from the hotel and Peterson Air Force Base is 5 mi away. Guest rooms in the hotel are equipped with a flat-screen TV with cable channels, free WiFi and a private bathroom. The MX Spa offers massage and facial treatments. Guests can enjoy Cajun and Creole cuisine at Springs Orleans Restaurant and Bar, relax in the outdoor English Courtyard, or enjoy a cocktail and pub fare in the The Mining Exchange's Lobby Bar. The hotel also has a business center and a fitness center. Colorado Springs Fine Arts Center is 0.9 mi from The Mining Exchange, while Rock Ledge Ranch Historic Site is 4.3 mi away. Colorado Springs Airport is 6.8 mi from the property.
Room Types
1 King Bed, Superior Room (refundable)
1 Queen Bed, Superior Room (refundable)
2 Queen Beds, Superior Room (refundable)
1 King Bed, Superior Executive Suite (refundable)
1 King Bed, Superior Corner Suite (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Balcony/terrace
- Bar
- Blackout Curtains
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Doorman
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fan
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kid-friendly Dinning
- Kitchenware
- Laundry Services
- Light Therapy
- Luggage Storage & Lockers
- Massage Services
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Soundproof Rooms Available
- Spa Services
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Temperature Check For Guests And Staff
- Ticket Services
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Negatives:
Having new paint, trendy wallpaper, and an upgraded lobby will not make up for the horrific customer service/care I received on March 18. All morning while drinking coffee I saw employees proudly show the new amenities to people in the lobby, but when it came to my elevator malfunction, management disappeared.
I booked two nights. After the first morning, the elevator dropped and we were stuck in the elevator. My daughter was terrified. The Colorado Springs Fire department had to put a ladder in the elevator, then we had to climb through the small space they had pried open for us. The hotel staff acted like they were doing me a great favor by covering my night, and I had to push for a second night voucher (which I have not gotten, and honestly do I want to go back)?
My children had no desire to spend our vacation here any longer, due to safety. There was little to no empathy, and I had to go to the front desk to discuss what had happened. No true feeling of care was made except the valet and fire department, who actually seemed to sympathize about my experience. Management wouldn’t even come out, while an employee was going to the back room to “negotiate” my experience like a used car salesman. They seemed pretty annoyed by what I went through and the scene it caused.
To top it off, as I was leaving the hotel, desk staff and the barista immediately stopped talking and stared at me like I was doing a walk of shame for leaving the hotel early.
I have never in my lifetime had such a negative experience at a hotel.
Review
Worst Hotel Experience in my...
Review
Exceptional
Review
Exceptional
Positives:
Location is excellent. Staff was very attentive and friendly. Lobby area is an odd mishmash of sitting areas and furniture.
Negatives:
Room was tiny. There was no place to sit other than the bed and one sad office chair. Renovation detracted from overall stay. Would try hotel again when renovation is completed. Mismatched furnishings unexpected.
Review
Lovely weekend.
Review
Exceptional
Negatives:
When we arrived for check in there was no room available. I had modified the dates for check-in and had received confirmation of the correct dates via email from Booking.com. The hotel said they had received incorrect information from Booking.com on the reservation. I’m not sure what side the error was made on, but the hotel was fully booked and we were left without a place to stay.
Review
Bad
Positives:
The staff was wonderful, from the front desk to the front door helpers. The room was beautifully finished and the bedding very comfortable. The front desk sent champagne and a card to our room to celebrate our anniversary. The decor and ambiance of the hotel was excellent.
Negatives:
The lobby area was partially under construction, and no coffee was available in the morning. There were very few options available nearby (walkable) for breakfast, and the restaurant was not open for breakfast. We understand this was temporary and will be remedied.once construction is complete.
Review
Beautiful Historical Hotel
Negatives:
Construction in progress and the vent door above toilet was open the whole time. I could see the duct work in the crawl spaces.
Review
Very nice aside from the...
Review
Exceptional
Review
Superb
Review
Superb
Review
Exceptional
Positives:
The hotel has been beautifully restored with the highest quality craftsmanship and period details. I stayed in a corner room on the fifth floor with the partial view of the mountains and I enjoyed every moment of my stay. Thank you, Jill.
Negatives:
Absolutely nothing.
Review
Beautiful historic hotel downtown Colorado...
Positives:
Location and staff.
Negatives:
That the bar was under renovation, and they did not tell me.
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