Denver Marriott Tech Center

Negatives: When we arrived there were hundreds of children all ages running around the lobby and halls. The staff was rude and caused me to have a major panic attack as they did not relay that a pending charge of $150 would be added to my card so they kept trying my card despite my using my travel card that I had not moved money into as when I asked if they were charging the card they both answered with “NO” I told them I needed to get out of the lobby so I could try to figure out what was happening with my card and they just stood there and looked at me as I was an invonbience to them!! I asked if I could go to my PRE PAID ROOM and I was DENIED! I stated I was going to have a panic attack and need a quiet space to figure everything out as they were no help and they again refused to give me my key. So I had to walk out crying to my hot car after a 7 hour drive. I was exhausted, tired, full of panic, and was never offered any accommodation to help me despite my room being fully paid for at this facility!!! I will never stay here again. Between so many kids at a conference who were so loud and bumping into guests trying to check in and the rude unhelpful staff my daughter’s graduation from DU was almost ruined for us.

Negatives: When we arrived there were hundreds of children all ages running around the lobby and halls. The staff was rude and caused me to have a major panic attack as they did not relay that a pending charge of $150 would be added to my card so they kept trying my card despite my using my travel card that I had not moved money into as when I asked if they were charging the card they both answered with “NO” I told them I needed to get out of the lobby so I could try to figure out what was happening with my card and they just stood there and looked at me as I was an invonbience to them!! I asked if I could go to my PRE PAID ROOM and I was DENIED! I stated I was going to have a panic attack and need a quiet space to figure everything out as they were no help and they again refused to give me my key. So I had to walk out crying to my hot car after a 7 hour drive. I was exhausted, tired, full of panic, and was never offered any accommodation to help me despite my room being fully paid for at this facility!!! I will never stay here again. Between so many kids at a conference who were so loud and bumping into guests trying to check in and the rude unhelpful staff my daughter’s graduation from DU was almost ruined for us.

Negatives: I think the hotel was very expensive. On top of that, we were charged for parking and Wi-Fi per day, which I found very inconsiderate given the high price of the stay. These are usually free services in most places. Also, the breakfast was okay and the food tasted good, but there were very few options, so it felt pretty basic.