Red Roof Inn & Suites Wilmington - New Castle
1612 North Dupont Highway Building A
New Castle, DE 19720, US
New Castle, DE 19720, US
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About This Property
We're sorry! There is no availability for the dates you selected.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00 PM
Check out time:
11:00 AM
Features and Amenities
- Free Parking
- Meeting/Banquet Facilities
- Safety Deposit Box
- Skiing
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Microwave
- Coffee/tea maker
- Refrigerator
- Heating
- Wheelchair accessible
- On-site parking
- vending machine
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Designated Smoking Area
- Free Wi-Fi
- Kitchen
- Radio
- Daily Housekeeping
- English
- Spanish
- Non-Smoking Rooms Available
- Sofa
- Linens
- Mirror
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- CCTV security in common areas
- Closed-caption TV
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Mobility accessibility available
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Toiletries provided
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Trash cans
- Socket near the bed
- Sleep comfort items
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Clothes drying rack
- Pets allowed (charges may apply)
- Accessible bathtub available
- Accessible shower available
- Airport shuttle (charges may apply)
- Xerox/fax in business center
Recent Reviews
Positives:
The location
Negatives:
The bed sheets were dirty , the walls rusted in the bathroom, the shower whines , the fridge didn’t work , they don’t have irons in the room and when I called to request one they said they don’t have them. The lady who checked me in was not very pleasant and on her phone. Just a horrible stay . I checked in and out in less than 12 hours. Do not recommend
Review
Other than the convenience of the location this hotel is trash
Positives:
The room
Negatives:
Staff lied to you and did not return money as was told by staff after I didn't want the room $658 they only returned $75
Review
Positives:
It was clean no odor no rodents
Review
Positives:
Area and room was clean
Negatives:
The lady at desk had a smart mouth and they always never have enough wash clothes
Review
Customer service suck we ask for towel and wash clothes and it took all day for them to get it back to us
Positives:
Nothing
Negatives:
Nothing because I wasn't able to stay
Review
Wouldn't allow me to stay
Positives:
Customer service
Review
Positives:
The front desk staff was very professional and friendly housekeeping was exceptional very pet friendly
Review
VERY CLEAN pet friendly establishment
Positives:
Good
Review
Positives:
Proximity to the venue of the wedding was good
Negatives:
One of our rooms smelled like mirajuana, one had plastic covering the smoke detector, one had a water leak that messed up one wall. We had a hard time getting towels, a hard time checking out or checking in they need more than 1 staff at the desk or a more up to date system.
Review
It wasn’t a good stay especially for the price.
Positives:
Location was close to the Wilmington Airport.
Negatives:
Check in process was slow and my signature was required multiple times. The room looked old and beat up. Animal or human feces in the stairwell hallway.
Review
Not going to stay there again
Positives:
The rooms were clean. The staff was very nice.
Negatives:
Lots of weed filled the air but all and all it was a nice stay.
Review
Negatives:
Smelled funny the sheets where dingy
Review
Positives:
The piece and quite and the surrounding area is nice.
Negatives:
No it was good.
Review
Positives:
No breakfast. Bad location. Property was very dirty.Went to the room the door was open I closed the door and it was full of wet paint. It ruined one of my good shirts told the front desk they said there was nothing they could do about it
Review
I would never go there again!
Positives:
I had a meeting in new castle,de and this motel was located near the meeting and was the best price for the room.
Negatives:
The office staff seemed distracted and took a long time to checkin/checkout guests.
Review
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