Red Roof Inn & Suites Wilmington – New Castle
1612 North DuPont Highway
New Castle, 19720, DE, US
Red Roof Inn & Suites Wilmington – New Castle is pet friendly. Guests are welcome to bring 1 pet no more than 80 pounds of pet. Pets stay free.
Check in / Check out
Check in time:
Check out time:
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Alarm Clock
- Blackout Curtains
- Clothes Dryer
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace In All Rooms
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Food Delivery
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Internet Access In Public Areas
- Ironing Amenities
- Laundry Services
- Non-smoking Property
- On-site Parking
- Pets Allowed
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Towels Provided
- Safety Deposit Box
- Separate Shower/bathtub
- Smoke Alarms
- Smoking Allowed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Toiletries Provided
- TV & Movies/Shows
- Vending Machine
- Wheelchair Accessible
This was recently a Clarion. TheyÃ‚'ve taken the hotel very down market. While clean, it had a feeling of getting as cheap as possible. Carpet was removed and better wearing tile installed. They have contract with te city to house homeless, etc.
Nothing - it was awful and we left. We are asking for a full refund.
Everything. It was disgusting with trash all over the parking lot, people having a bonfire at the end of the parking lot, the lobby smelled of marijuana, and the bed spread had massive brown stains on it. The room smelled of smoke and was horrible.
Parking was plentiful!
What most stood out for me was the extreme scent of Marijuana smoke in the corridors. I found this disturbing for an establishment that allegedly prides itself on quality and comfort to their guest.
Good had no carpet on floors
Towels and wash cloth look beige not white
In 5 days, no one cleaned the room once, had to ask to get towels. I expected more from Wyndham hotel chain.
It was Filthy
There was nothing enjoyable about this place.
I had mice in my room. They were in the process of updating things so some of my furniture was being replaced as I arrived. They abandoned replacing it. I had to finish the task for the staff who harassed me over my tracheotomy accusing me of having Cov19
Staff were friendly and accommodating.
Rooms are under renovation and there were no closets in the room. Room was also missing an iron and ironing board. room was not cleaned each day nor was the bathroom although fresh towels were provided.
WiFi was not good could only get it in the lobby even though you were suppose to get it in the rooms.
Clean, friendly great location.
Breakfast included with stay.
The room had a very noisy refrigerator. One of the chairs had a broken arm rest. The sliding glass shower door was off it's track and slightly hurt my wife's hand. Bathroom was a bit grimy. The double beds were small and not well supported. We slept in separate beds in order to be comfortable.
AAA sent a reservation confirmation email that had the wrong address, so it took us an extra half hour to find it. GPS then led us to the cemetery next door. This is not the hotel's fault.
I had booked a non-smoking king room. Upon checking in, when I told them we had a dog, they changed our room to a two double bed room. We paid the original fee we had reserved for this room. They did not charge us the (rather reasonable) fee of $10 for the pet, which led me to think I was being overcharged for this lesser room.
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