Red Roof Inn Jacksonville - Cruise Port

Negatives: very dirty

Negatives: I never checked in , drugs addicts was everywhere plus no elevator

Negatives: The room was dirty and it smelled like cigarettes in the hallway and in the room. The sheets had cigarette burns and stains, the room had roaches, the bathroom had dirty towels and cigarette ashes where the sink was. We left the room more clean than how we received it. There was no sanitation done whatsoever anywhere on property. I am extremely upset because we also have an 8 month old baby, and the room was not fit for a baby to stay in with all the cigarette smell and lack of sanitation. The hallways were filled with the garbage of the other guests left out in the hallway. There were shady people smoking cigarettes and other substances in the building (hallway). My husband and I booked the room with breakfast included, there was no breakfast. Even at 8am, he went to checkout and asked for coffee, the lady said “yes, take as much as you want”. When he goes and gets a cup, the coffee isn’t hot, and was sour. He tells the lady that the coffee is old and tastes awful. When my husband left the office/lobby to go to the car, the lady from the front desk walks out with the coffee thermos and dumps the coffee in the middle of the street in front of the entrance to the office/lobby.

Negatives: microwave needed switching out tub could have been better cleaned too many people hanging out smoking in front of lobby which makes the smoke come inside and allows people to hang out in the wrong spot where you have to navigate thru

Negatives: surrounded by drug addicts begging ppl to sell to them. Attempted to give us a room that someone was already staying in. ppl selling drugs right in the hallway. loud all night. hallways dirty. bed spread and pillow case had old blood stains. had to strip the bed down to the sheet just to sleep. ppl running from the police and hotel attendants helping hiding fugitive.

Negatives: The microwave was faulty

Negatives: dirty unsupervised smelled really bad

Negatives: First room we checked into. The door didn't lock. I literally pushed on the door from the outside and almost fell on the floor. We then switched rooms, turned on the heater and the smoke alarm came on. Major fear of carbon monoxide. Asked the front desk staff for help. The guy told me he could do anything about it. He could put that's something is wrong with it and that's all. Red Roof Inn do better.

Negatives: Sink leaks, No pool, very dirty, dirty floors, no housekeeping.