SureStay Hotel by Best Western Jacksonville South
5018 University Boulevard West
Jacksonville, FL 32216, US
Jacksonville, FL 32216, US
SureStay Hotel by Best Western Jacksonville South is pet friendly. The pet fee is USD $15 per accommodation, per night. Pet deposit of USD $50 per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 80 lbs. *
About This Property
Located 5 miles south of downtown Jacksonville, Florida, this hotel is just 20 minutes' drive from Jacksonville Beach. It features a full hot breakfast and spacious rooms with free WiFi. The rooms at SureStay Hotel by Best Western Jacksonville South are simply furnished and include tea- and coffee-making facilities. Cable TV is provided along with a work desk. SureStay Hotel by Best Western Jacksonville South offers a 24-hour front desk. Guests can take advantage of the on-site launderette and vending machines. EverBank Field, home of the Jacksonville Jaguars, is less than 6 miles from SureStay Hotel by Best Western Jacksonville South. The University of North Florida is 15 minutes' drive from the hotel.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Location
Negatives:
No tv and the room card didn't work at all
Review
Location is good but overall...
Positives:
Accommodated me properly(altered rooms 2x)
Breakfast facility
Negatives:
Smells coming from the drains, unfriendly staff, no housekeeping
Review
Staff wasn’t very inviting, the...
Positives:
Room was small shower was broken with hole in floor and the door barley locked the only reason I stay was it was late and I worked all day plus traveled and it was a hurricane outside and there was also no where to park I had to park on the other side of the building and walk all the way around also not a great area right next to a strip club and gun range
Negatives:
Not much
Review
Will not stay again
Positives:
Didn’t get to stay, the receptionist was very rude on the phone before the stay. He hang the phone up before the conversation ended.
Negatives:
Customer service is very poor.
Review
Didn’t stay.
Review
Very good
Positives:
Very nice room.. very comfortable beds!
Review
It was better than expected!
Negatives:
House keeping reused the shampoo and conditioner bottles. They filled the shampoo bottle with water and no soap and the conditioner bottle was empty.
Review
Pleasant
Positives:
The price was decent.
Negatives:
AC was loud and smelled and I couldn't sleep with the noise. Only half of the tv stations worked probably due to bad cable. Chair in room was missing a wheel. Room overlooked truck repair garage with running diesel engines. Breakfast buffet was not kept stocked so we ended up walking to burger king
Review
Wouldn't stay here again
Positives:
Easy to book via booking.com
Negatives:
The rooms weren’t cleaned, request to get a new room and the new room had a strong mildew odor along with some repairs needed in the bathroom.
The breakfast was subpar. And for the going rate, it was more than it’s worth. Literally. It’s 20 minutes from downtown Jacksonville, and not many attractions around the hotel. The service man was very bland. Just short answers and robot like demeanor.
The only good thing about my stay in Jacksonville was the Browns victory. Nothing else.
Review
You can do better!
Review
Very poor
Review
Good
Positives:
Not much. Little more than pancakes and muffins. Advertised eggs and sausage - none of that.
Negatives:
Requested handicap room was told they did not have any. I have stayed there before and gotten a handicap room. Attitude of staff was not good. The bed was uncomfortable and foodstuff was left in refrigerator; not good on housekeeping.
Review
Passable
Positives:
Was clean.
Review
Good
Review
Good
Positives:
Very nice and clean fresh no smell.
Negatives:
Just couldn't stay longer.
Review
Exceptional
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