SureStay Hotel by Best Western Jacksonville South

5018 University Boulevard West
Jacksonville, FL 32216, US

6.3 Rating | 2.5-Star Hotel |

Pet guests are welcome at SureStay Hotel by Best Western Jacksonville South. The pet fee is USD $15 per accommodation, per night. Pet deposit of USD $50 per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 80 lbs. *

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Amenities

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About This Property

Located 5 miles south of downtown Jacksonville, Florida, this hotel is just 20 minutes' drive from Jacksonville Beach. It features a full hot breakfast and spacious rooms with free WiFi. The rooms at SureStay Hotel by Best Western Jacksonville South are simply furnished and include tea- and coffee-making facilities. Cable TV is provided along with a work desk. SureStay Hotel by Best Western Jacksonville South offers a 24-hour front desk. Guests can take advantage of the on-site launderette and vending machines. EverBank Field, home of the Jacksonville Jaguars, is less than 6 miles from SureStay Hotel by Best Western Jacksonville South. The University of North Florida is 15 minutes' drive from the hotel.

Room Types

2 Queen Beds Non-Smoking (refundable)

2 Queen Beds Non-Smoking - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per accommodation, per night.

$79.65

nightly

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Room Details

Policies

Cancellation Policy

Good news! Before Tuesday, Apr 16th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Tuesday, Apr 16th, 2024 at midnight and Friday, Apr 19th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a partial refund. After Friday, Apr 19th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Apr 19, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 3 days prior to the arrival date will incur the first night's charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$542.28 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform SureStay Hotel by Best Western Jacksonville South of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

1 King Bed Non-Smoking (refundable)

1 King Bed Non-Smoking - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per accommodation, per night.

$84.10

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$572.58 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

2 Queen Beds No Smoking (refundable)

2 Queen Beds No Smoking - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per accommodation, per night.

$88.55

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$602.88 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

1 King Bed No Smoking (refundable)

1 King Bed No Smoking - Free WIFI, Free Breakfast, Free Parking, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per accommodation, per night.

$93.00

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$633.18 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Accessible Parking
Air Conditioning
Business Centre
CCTV In Common Areas
CCTV Outside Property
Daily Housekeeping
Designated Smoking Area
Express Check-In/Check-Out
Facilities For Disabled Guests
Fax/photocopying
Fire Extinguishers
First Aid Kit Available
Free Parking
Free WiFi
Guest Accommodation Is Disinfected Between Stays
Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Internet Services
Key Card Access
Laundry
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Non-smoking Rooms
Non-smoking Throughout
Parking
Parking On Site
Physical Distancing In Dining Areas
Physical Distancing Rules Followed
Safety Deposit Box
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Staff Follow All Safety Protocols As Directed By Local Authorities
Use Of Cleaning Chemicals That Are Effective Against Coronavirus
Vending Machine (Drinks)
WiFi
WiFi Available In All Areas

Recent Reviews

Jada family with young children April 17, 2024

Positives: Nothing

Negatives: There was too much going on in the environment for f the motel ( obviously not a hotel) I was quite uncomfortable and everything seemed ever sketchy. I don’t want to be very raw with my choice of words; however, it seemed like a lot of sex work and drugs was prevalent throughout the motel. It was not for one night so I tried my best to deal with it.

Review

Never again!

James group April 15, 2024

Review

Passable

Jahtavious family with young children April 13, 2024

Positives: It was clean and comfortable and the staff was nice

Review

It was a great place...

Keira Traveling as Couple April 11, 2024

Negatives: Staff was very unfriendly. When I got there no one was available I had to call a number. He didnt even great me. When I pulled around to the room people were out partying sitten around in lawn chairs as if they were home. I was scared to go inside for awhile. I just kept thinking its only one night.they were loud it was hard to sleep

Review

Never again

Janeshia solo traveller April 11, 2024

Positives: The cleaning lady and breakfast staff was nice.

Negatives: The property is run down, there’s roaches and the interior of room is horrible.

Review

I didn’t get any sleep...

Keira young couple April 11, 2024

Negatives: Staff was very unfriendly. When I got there no one was available I had to call a number. He didn’t even great me. When I pulled around to the room people were out partying sitten around in lawn chairs as if they were home. I was scared to go inside for awhile. I just kept thinking it’s only one night.they were loud it was hard to sleep

Review

Never again

Veronica Family with Young Children April 8, 2024

Positives: Very clean and ppl friendly.

Negatives: Couldnt watch t.v keep freezing.

Review

Very good

Veronica family with young children April 8, 2024

Positives: Very clean and ppl friendly.

Negatives: Couldn’t watch t.v keep freezing.

Review

Very good

Kavyasree review category business travellers April 8, 2024

Review

Exceptional

Kavyasree Business Traveler April 7, 2024

Review

Perfect

Adrienne young couple April 7, 2024

Positives: The hotel hot water was just HOT in the shower, there was no cold or luke warm warm coming out the shower head.

Negatives: I asked to get a cloth and something to wipe down the door knows etc, he told me no , he didn't have any thing. I have had a bad experience with hotels being clean and I let the desk clerk know that.

Review

Water waz extremely hot, and...

Adrienne Traveling as Couple April 6, 2024

Positives: The hotel hot water was just HOT in the shower, there was no cold or luke warm warm coming out the shower head.

Review

Water waz extremely hot, and couldn't make it cold or luke warm

Shamia Traveling as Couple April 6, 2024

Positives: Wasnt clean and associate was rude

Negatives: Facility wasnt clean and like the pictures

Review

Bad

Shamia young couple April 6, 2024

Positives: Wasn’t clean and associate was rude

Negatives: Facility wasn’t clean and like the pictures

Review

Bad

Adrian Solo Traveler April 1, 2024

Review

Good

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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