Residence Hub Inn and Suites

Negatives: The room was very dirty, the curtains were stained and full of holes that allowed the security light outside our room to shine right through at night. The one chair was broke down, rotting and torn, The bed was old, lumpy, very worn and the bedding was old, very thin and rough. There was NO room service and we had to use the same two towels for the entire stay, make our own bed and deal with dirty everywhere we tried to sit, plug in, etc. I tried to change rooms thru Booking and the cancellation date was the same day we were checking in and was not allowed to leave a location that was horrible for another option. We paid for what was advertised as a good, clean and convenient hotel and ended up in a no-tell-motel!! The breakfast options were nothing more than cold bitter coffee with no creamer, packaged oatmeal and dried out bread slices with no butter, jelly or anything to make it eatable! We ate nothing from that nasty/dirty dining area.

Negatives: Dirty

Negatives: The $50 charge did not come off my account. It has been taken out of my checking account. I want the money put back into my checking account immediately. I didn't like one wastebasket at the front door and none in the bathroom. There was no coffee pot only the machine and two bags of coffee and two styrofoam cups. There was a dead bug on the bathroom counter ledge. The ceiling vent was disgustingly black. The bathroom door looked like it had been kicked in previously at the door knob and sloppily repaired. The remote control was sticky. I thought $105 was too high for the room in the state I found it and now see they are $54 which is what I would expect to pay for the room I stayed in. The free breakfast was a joke. Only Caffeinated coffee. Individually wrapped vending machine Honey Buns and Powder Sugared Donuts and individually wrapped cookies. Also had dry cereal and nothing else to choose from. Sad pickings for someone who is diabetic.

Negatives: Dirty and old and felt unsafe

Negatives: Room in need of repair. Dirty walls. Insane A/C cold due to hotel's requirements to keep it set at 70 degrees or else water will form on floors. TV remote did not work. No available outlets for charging computers, phones, or to plug in necessary heating pads.

Negatives: Absolutely everything was a nightmare. It was too late in the day for us to find another accommodation otherwise we would have left immediately. And we are so not difficult customers.

Negatives: The walls around the sink need a thorough cleaning.

Negatives: Damp, dirty floor, old furniture and drapery, no breakfast available. No trash bin, dirty freezer in fridge.

Negatives: Outdated..has potential to be a good place. Lots of renovation taking place while we were there. Room originally allocated hadn't been cleaned. Very limited breakfast.

Negatives: The pool was gross, there was bugs crawling around in the bathroom & paint peeling everywhere. The door lock was broken & took several times to get the key card to actually open the door. The website was lie to what this place actually looks like. I felt like I was in a Norman Bates hotel. And to top it off, they asked for an extra $50 deposit..I didn't have any pets, smoke or anything

Negatives: The bathroom floor was pretty dirty The room

Negatives: The room was filthy. The continental breakfast literally had what was left over from the day,before for 4 days.The sink was breaking off in pieces