The Meridian Hotel Miami Beach

Negatives: Room was noisy from floor above and from the 5th street traffic. Also sink was clogged

Negatives: poor customer service, forever wait for breakfast at the hotel and rude customer service, weird model of operations where everything is outsourced, including breakfast and daily cleaning, dirty rooms, no wardrobe in some rooms, pool that’s not heated despite repeated requests, an elevator that keeps beeping because of a communication malfunction that wasn’t addressed, cheap and shoddy equipment and decor, the list goes on. this is a middle of the road 3 star hotel, maybe, not even close to 4 star level.

Negatives: Old air conditioning very damp rooms

Negatives: The people who work were very kind and helpful at all times

Negatives: This is not a 4 star hotel. Rooms are not cleaned, also they don’t get cleaned during your stay. We were two guests and we had to share the same 2 towels for two days in a row. Shampoo and conditioner bottles were diluted with water - impossible to use. Check in and check out are done online, which means you have to insert your credit card and passport on a website before arrival.

Negatives: The services for the rooms were very bad and sporadically, even when we requested to be clean up they didn't showed up. The room weren't serviced for about three days and we run out of toilet paper and clean towels.

Negatives: The room: The room was dirty. The floors made the bottom of my feet and any socks black. I would have to wash my feet before getting into bed. I ordered 1 bed but got a room with two beds. Spacey but too much empty SPACE WHANG WHAT THESE PICS LOOK LIKE. The room had a bed(s), a bookcase (??), small TV, and a bathroom. Broken plaster and concrete. Mold. Stains on the box spring. Lastly, the hotel owns a MiniBar, which is on the hotels property. This is open until 2AM or later. I could hear the music ALL NIGHT SO CLEARLY THAT I COULD HEAR EVERYTHING. This was not part of the hotels description. I was ripped off by the room/the Meridian and by incomplete description. By the way, I did not voice these complaints during the stay because I was scared that I would be kicked out. The morning before arrival, I tried to get an early check-in, but the man at the front desk said he got the request but was unable to honor that because it was not available. This worker apologized because the site said this worker could get an email about results. The front desk worker kept speaking over this worker so that he could not honor something if it wasn't able to be honored. I understand but the request should he denied instead of being in a status.