Kimpton EPIC Hotel an IHG Hotel
270 Biscayne Boulevard Way
Miami, 33131, FL, US
Kimpton EPIC Hotel an IHG Hotel welcomes four-legged guests at their pet friendly accommodation. Pets stay free.
Check in / Check out
Check in time:
Check out time:
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Babysitting/Child Services
- Bicycle Rental
- Car Rental Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hot Tub/Whirlpool
- Hygiene Certification
- Internet Access In Public Areas
- Laundry Services
- Luggage Storage & Lockers
- Massage Services
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Outdoor Pool
- Parking Available
- Pets Allowed
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Safety Deposit Box
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Taxi Service
- Ticket Services
- Tour Services
- Valet Parking
- Water Sports
- Wheelchair Accessible
- Yoga Classes
Dry helpful staff.
Location and area are dope
Parking was ridiculous
The staff were great. Room layout was good. Balcony overlooking the water was just what we wanted.
Some mold in the shower, loud water pipes (when using the bathroom sink, shower, or bath, for example), and noisy guests or staff in the hallways at all hours.
Pool was closed for a wedding, showers had mold, blood and debris on sheets. Took over an hour to get shampoo. Absolutely disgusting
The pool and the view
Definitely short staffed and guests suffered because of it
Staff was phenomenal. Loved having a balcony. Loved the location. Pool was fun on weekend and relaxing during the week- just what we expected! Having Zuma on site was a plus too. Popped in late on a Sunday and dined in the bar area.
The bed pillows! Not in line with the rest of the hotelÃ‚'s quality and amenities.
Downtown location. Loved the night walk next to the river.
ive called over the past 10 days to calim the Ã‚'incidentalsÃ‚' deposits. Whoever pocks up the phone says they already deposited the money and the money is not in my bank. particulary RUDE was  front desk lady. She said Ã‚'do whatever you want
Room, location, space, color and style all were amazing.
AC stopped working twice, had to call technician. Valet parking took 1+ hour to retrieve the car on checkout.
Great location and staff. Very pet friendly. Room had a large balcony overlooking Biscayne Bay and pools on the 16th floor pools. Floors were not carpeted--all marble tile and simulated wood--great for a hotel that accepts dogs.
Nothing stands out
The room was filthy. Tub and shower dirty. I was scared to use the towels. I chose this hotel because of the star level but I felt deceived. It did not meet my expectations at all.
Hotel room had a private balcony.
Hotel service was poor. We stayed 5 nights and hotel staff never once cleaned our hotel room even though we repeatedly requested our hotel room be cleaned. We were repeatedly told hotel service would come clean our room but they never came.
The location and the service. Just the whole experience..
The rooms are very comfortable, modern. Great shower and beds
Beautiful rooms and great rooftop pool with bar and restaurant
Parking was a nightmare. Only 44$ valet offered and it was chaos at check in. We parked around the corner at a parking garage. DidnÃ‚'t see any street parking.
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