Holiday Inn & Suites Across From Universal Orlando an IHG Hotel

5916 Caravan Ct
Orlando, FL 32819, US
4.7 Rating | 3-Star Hotel |
Pet guests are welcome at pet friendly Holiday Inn & Suites Across From Universal Orlando an IHG Hotel. Each room can have no more than 2 pets which can be up to 65 pounds. The pet fee is $100 per pet, per stay.
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About This Property

Directly across from Universal Studios and providing free transfers to area sites, this hotel features spacious rooms furnished with free high-speed internet and many on-site facilities, including a restaurant. The Holiday Inn & Suites Orlando Universal provides many family-friendly amenities, including an outdoor pool and children's pool, a gift shop and a game room. Guests will also enjoy the on-site fitness center and on-site discount ticket sales to popular area theme parks. In the area surrounding the Holiday Inn & Suites Orlando Universal, guests can discover SeaWorld,Universal's Volcano Bay Water Theme Park and Islands of Adventure. Walt Disney World and a number of outlet shopping centers are also nearby.

Check in / Check out

Check in time: 4:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour security
  • ATM or cash withdraw on site
  • BBQ facilities
  • Bar
  • Car rental available
  • Concierge services
  • Contactless check-in/out
  • Convenience Store
  • Daily Housekeeping
  • Daily disinfection
  • Doorman
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities for disabled guests available
  • Family Rooms
  • First aid kit available
  • Fitness center
  • Food delivery
  • Free Wi-Fi
  • Game Room
  • Golf Course
  • Hand sanitizer in guest accommodation and key areas
  • Internet access in public areas
  • Kids' pool
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site parking
  • Parking Available
  • Pets Allowed
  • Physical/social distancing guidelines
  • Private check-in/check-out
  • Protective screen or physical barriers in appropriate areas
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Shops on site
  • Spanish
  • Staff follow all safety protocols as directed by local authorities
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Ticket services
  • Tour services
  • Wheelchair accessible
  • gift/souvenir shop
  • outdoor pool
  • shuttle service
  • smoking allowed
  • taxi service
  • vending machine

Recent Reviews

Verified Hotel Guest Family with Young Children November 5, 2021
Positives: The room size
Negatives: Staff was rude. Had me waiting around for 50 minutes for my room to be ready (even though I arrived at 5pm - way after checking time). Toilet didnÂ't work, no one answers phone at front desk, no iron in room. Towels dirty. Lobby bathroom dirty and smell
Jennifer October 31, 2021
Negatives: Many things were broken and not working even after the issues were reported still not fixed
Verified Hotel Guest Traveling as Couple October 28, 2021
Positives: Great hotel. Friendly staff.. nice clean room. Spacious room
Negatives: I did not like that I had to pay an extra $20 per car to park .. we live locally so we met after work to enjoy the theme parks and not have to drive home
Denise Family with Teens October 20, 2021
Positives: Across the street from Universal and size of our suite. Bed was extremely comfortable.
Negatives: They are remodeling so there was new paint but the bathroom was painted and there is paint splattered on tile in shower area and there was new tile floor but there was tiles missing. It said there was breakfast but it was next door at FridayÂ's for $14
Angela Traveling as Couple October 19, 2021
Positives: Location
Negatives: Charged extra to park car-$20.00 per day. Construction going on at hotel, woke me up early every day with their noise-Complained to manager Â' more than once- he just said IÂ'm sorry. Ice machine broke on our floorÂ' had to go to another floor to ge
Verified Hotel Guest October 13, 2021
Positives: Location
Negatives: When we got to our room it 2:30am it hadnÂ't been clean and the sheets were off the bed and on the floor, the front desk was not very receptive. Bad customer service and hospitality.
Whitney Group Traveler October 5, 2021
Positives: The location is perfect walking distance to Universal studios. The remodeled areas looked very nice. TGI Fridays attached to hotel
Negatives: The room was not very clean. The carpet had looked like it hadnÂ't been vacuumed in a while. Their was hair all over the shower and floors. We didnÂ't have running cold water in the sinks. The sheets and pillow cases were stained. Closet door was brok
Verified Hotel Guest Family with Young Children October 4, 2021
Positives: The location relative to Universal Studios and the heated pool are the only positive aspects of our stay.
Negatives: The bathroom door handle broke off in our hand. We found a dirty sock on the room floor. There was a layer of mold in the coffee pot. The fridge didn't work. They gave us a new room that wasn't any better. There are no housekeeping services.
Verified Hotel Guest Senior Traveler September 28, 2021
Positives: Can service to Universal
Negatives: No. The room was nothing as the pictures presented. The staff was not helpful. No one said we would have no maid service. Dirty towels were piled in the hall. We had to ask for clean ones and staff seemed aggravated that we did. It was all AWFUL!!!!!
Verified Hotel Guest Family with Teens September 8, 2021
Positives: Location
Negatives: Dirty, smelled like fish,
Verified Hotel Guest Family with Young Children September 8, 2021
Positives: Location
Negatives: Hotel was nasty we went into the room and came back out. Was told I would not get my refund.
Lindsay Family with Young Children September 7, 2021
Positives: Location
Negatives: Our AC in our room did not work, they offered no compensation for us. Hotel constantly smelled like week.
Anna Traveling as Couple August 21, 2021
Positives: That it was so close to universal studios
Negatives: There was mold on the ceiling. The elevator inspection sticker was expired. The door wouldnÂ't close all the way. The bathtub would drain. Our room smelled bad.
Luis August 3, 2021
Positives: Location
Negatives: Small parking and elevator dirty and working just one.
Rosealyn Family with Young Children July 10, 2021
Positives: Location
Negatives: Phone did not work no pillows and blanks for my other guests until 9pm Room was dirty
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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